Remote Application Support Manager Jobs in Seattle, WA

Waters Corporation seeks to add a Field Application Scientist to its Commercial team to cover the assigned territory.

Reporting into the Market Application Specialist Senior Manager, you will assist sales, sales development, and customer success initiatives for Wyatt Light Scattering and Aura instrumentation. 

• Proactively ensure assigned accounts/territory develops new sales opportunities collaborating with the local sales team through the provision of onsite seminars, technical consulting, and application feasibility test (demonstrations).
• Manage early-stage opportunities until they reach a technical close.
• Master technical application support during the sales process including post sales visits including training, customer success initiatives, advanced troubleshooting, and data analysis.
• Post sale support of existing customers on an ongoing basis with high level product training and application support to drive repeat sales.
• Develop strong application knowledge and depth to serve as a recognized authority for process optimization and development in the biopharmaceutical, specialty chemical, and academic markets.
• Build and present technical papers about key applications at industry seminars, conferences, and symposiums.
• Identify and develop application solutions that provide high value to biopharmaceutical and gene therapy markets.
• Advise the transfer of knowledge and data from application feasibility studies, industrial and academic applications and technical journals and publications to product management for development.
• Based in a home office and interact daily with customers via email, phone and on-site visits.
• Executing programs following the annual business plan to develop business and achieve the target sales growth.
• Maintain and continue to develop an outstanding knowledge of our products, their applications, and our competitors’ offerings.
• Supervise driven activity and industry trends, further competitive solutions to meet sales goals.
• Timely submit weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor.
• Continually work with your Senior Manager to maintain accurate and current records of proposals, opportunities, accounts, contacts, and actions through salesforce within defined territory.
• Sell new products by establishing key customers relationships and understanding customer application needs.
• Up to 70% of your time will be spent on travel, with a regional focus on the territory

• PhD in Chemistry, Biochemistry or equivalent
• Master’s or bachelor’s degree with 5+ years of relevant work experience. 
• Five (5) years of hands-on experience with HPLC and Light Scattering instruments
• Knowledge of polymer and protein techniques 
• Strong communication and social skills, basic digital literacy
• Driving record in good standing 
• Excellent written and verbal communication skills and an excellent familiarity with basic lab techniques, instrumentation, and software.  
• Excellent organization, motivation, attention to detail, and communication skills are a must.

Waters Corporation (NYSE:WAT)  is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.  

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.