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Remote Application Support Manager Jobs in Washington

You\'ll manage a team of Customer Support Representatives, own SLAs and escalations, and take ... Fully remote work, with a thriving company culture * Robust medical, dental, and vision plans ...

Field Application Engineer

Germantown, MD ยท On-site +1

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... remote within limited but given standards. * Provide aftersales application support on FARO ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... Manage intake of requests and perform initial triage, categorization and prioritization of tickets ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... Manage intake of requests and perform initial triage, categorization and prioritization of tickets ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... Manage intake of requests and perform initial triage, categorization and prioritization of tickets ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... Manage intake of requests and perform initial triage, categorization and prioritization of tickets ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... Manage intake of requests and perform initial triage, categorization and prioritization of tickets ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... Manage intake of requests and perform initial triage, categorization and prioritization of tickets ...

Deputy Program Manager/Transition Manager

Herndon, VA ยท Remote

$119K/yr

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

New

Deputy Program Manager/Transition Manager

Herndon, VA ยท Remote

$119K/yr

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

New

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Remote Application Support Manager information

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.
What cities in Washington are hiring for Remote Application Support Manager jobs? Cities in Washington with the most Remote Application Support Manager job openings:
Infographic showing various Remote Application Support Manager job openings in Washington as of June 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution.

Remote CRM Application Support Engineer

Veredus - DC

Washington, DC โ€ข Remote

$55/hr

Full-time

Posted 19 days ago


Job description

Company Description


Non-Profit

Remote CRM Application Support Engineer

Remote - 1st week at client site then remote - can be full time or part time

Duration: 2-3 monthsย 

$55/hrย 

Our client is transitioning from Eloqua to ExactTarget (email marketing systems). They need someone that can build custom code and queries to build out their ExactTarget system. This person would work with marketing team to use their knowledge of SQL and AMPscript in the building of queries, programs, filters, scripts, triggered sends, etc. in Salesforce Marketing Cloud.


Requirements:ย 

- AMPScript experience

- SQL, HTML, CSS, JavaScript, Adobe Suite

- In-depth knowledge of ExactTarget email system

- *If you don't have AMPScript, will consider other scripting experience that can do this. Other possible tools: Constant Contact, MailChimp, Microsoft Dynamics, Salesforce, etc.ย 



Additional Information

Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed.ย 

We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service.ย 

We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on.ย 

For more information visit www.vereduscorp.com or www.hays-us.com