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Remote Application Support Manager Jobs in Washington

Hathiant

Cloud (AWS) Engineer (DevOps Manager)

Herndon, VA · Remote

$54 - $74/hr

Remote Job: Cloud (AWS) Engineer (DevOps Manager) Schedule:Full-time Shift: Day Job Description ... grant application packages. The selected candidate will support the operation, maintenance ...

Bixal

Mobile Application Developer

Fairfax, VA · Remote

$120K - $130K/yr

... management systems, and cloud-based infrastructure, while supporting continuous improvement of user ... This is expected to be a full-time, remote, project-based position contingent on contract award.

Bixal

Mobile Application Developer

Fairfax, VA · On-site +1

$120K - $130K/yr

... management systems, and cloud-based infrastructure, while supporting continuous improvement of user ... This is expected to be a full-time, remote, project-based position contingent on contract award.

kgs

Program Support Specialist (REMOTE)

Chantilly, VA · Remote

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... The Program Support Specialist will perform program management, analysis, and compliance activities ...

kgs

Program Support Specialist (REMOTE)

Chantilly, VA · Remote

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... The Program Support Specialist will perform program management, analysis, and compliance activities ...

KEYENCE

Field Application Engineer

Vienna, VA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

TSTC

General Application

Arlington, VA · On-site +1

Flexible Work Options - Remote work allowed, flexible schedules, and telework opportunities ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

TSTC

General Application

Arlington, VA · On-site +1

Flexible Work Options - Remote work allowed, flexible schedules, and telework opportunities ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

West 4th Strategy

Customer Support Analyst

Washington, DC · Remote

$70K - $90K/yr

This is a full-time, remote opportunity. We can offer a competitive salary and a comprehensive ... Deliver responsive Tier 1 support as the primary customer interface, managing the SWAT-Help mailbox ...

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Remote Application Support Manager information

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.
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Coforma

North Bethesda, MD • On-site, Remote

$2.0K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

If you're interested in joining our team but don't see a role that sounds right for you today, please submit a General Application and join our Talent Community! We will be sourcing from this community for upcoming opportunities at Coforma.
Contribute to the public good. Whatever your background, we invite you to work with purpose, lending your skills and experiences to our collective, collaborative effort to make a positive difference. To date, we've helped improve access to quality healthcare, connected families in crisis at the US border, researched and implemented improvements to Veteran care, provided greater access to civic tools, used technology to tell previously told untold stories, and more.
Be part of a culture of care. We're intentional about building and maintaining a culture of care, because culture happens whether we're intentional about it or not. We apply a thoughtful, people-first approach to management and support our Cofolx by empowering their passions, listening to their insights, and focusing on their needs.
Learn and grow. We invest in the continued personal and professional development of our Cofolx through the internal resources we provide and the space we create for learning, which includes access to documented best practices from each of our disciplines, monthly brown bag sessions, and a $2,000 annual professional development budget for every employee!
Be your authentic self. We believe that authenticity and truly knowing each other empowers and enables our collaborative work environment. We embrace our multifaceted backgrounds and experiences and make room for everyone to show up authentically as their full selves.
In addition to the many perks that come with our remote-first company and culture, we offer numerous benefits to eligible employees. Some of those include:
  • Flexible PTO along with paid holidays
  • Medical, dental, and vision coverage
  • A 401(k) plan with an employer match
  • Internet, phone, and home office stipends
  • A professional development fund along with numerous growth opportunities
  • 16-week parental leave policy available to birthing and non-birthing parents
  • Remote work policy, which saves the average worker $5,000 a year in transportation costs
You can learn more on our website at https://coforma.io/careers.
You can learn more about the work we've done and the impact we've made by viewing our Case Studies and reading our 2025 Impact Report, and following us on LinkedIn.

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