We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario ... application support for Adobe Commerce (Magento). Responsibilities include * Incident management ...
We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario ... application support for Adobe Commerce (Magento). Responsibilities include * Incident management ...
Proven ability to mentor and support skill development across a team * Ability to manage multiple ... Fully remote role within the United States * Core business hours Monday-Friday, with potential for ...
Quick apply
Proven ability to mentor and support skill development across a team * Ability to manage multiple ... Fully remote role within the United States * Core business hours Monday-Friday, with potential for ...
Enterprise Architect (Copilot Studio, Azure AI, Power Platform, M365)
Columbus, OH · On-site +1
$66.75 - $86/hr
Work remote position (possible on-site meetings, as needed) Description: Designs, develops, and ... Oversees tier 3 application support activities including the assessment and execution of ...
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Enterprise Architect (Copilot Studio, Azure AI, Power Platform, M365)
Columbus, OH · On-site +1
$66.75 - $86/hr
Work remote position (possible on-site meetings, as needed) Description: Designs, develops, and ... Oversees tier 3 application support activities including the assessment and execution of ...
... order management, and quality, delivering expert application and technical guidance. The Application Engineer supports remote technical sales efforts by providing detailed product information ...
... order management, and quality, delivering expert application and technical guidance. The Application Engineer supports remote technical sales efforts by providing detailed product information ...
Supervisor, Support Administration
Cleveland, OH · On-site +1
Manage the authorization of expenditures to ensure fiscal responsibility including:use of Cost ... Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our ...
Supervisor, Support Administration
Cleveland, OH · On-site +1
Manage the authorization of expenditures to ensure fiscal responsibility including:use of Cost ... Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our ...
Supervisor, Support Administration
Cleveland, OH · On-site +1
Manage the authorization of expenditures to ensure fiscal responsibility including:use of Cost ... Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our ...
Supervisor, Support Administration
Cleveland, OH · On-site +1
Manage the authorization of expenditures to ensure fiscal responsibility including:use of Cost ... Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our ...
Functional Architect
OH · On-site +1
$41.88 - $46.88/hr
... Oversees tier 3 application support activities including the assessment and execution of ... Work remote position(possible on-site meetings, as needed) VIVA is an equal opportunity employer.
Functional Architect
OH · On-site +1
$41.88 - $46.88/hr
... Oversees tier 3 application support activities including the assessment and execution of ... Work remote position(possible on-site meetings, as needed) VIVA is an equal opportunity employer.
Being highly collaborative and taking initiative in a remote team environment preferred * An ... Provide support for assigned applications by maintaining vendor recommended application version.
Being highly collaborative and taking initiative in a remote team environment preferred * An ... Provide support for assigned applications by maintaining vendor recommended application version.
Provide support for assigned applications by maintaining vendor recommended application version ... Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Provide support for assigned applications by maintaining vendor recommended application version ... Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Provide support for assigned applications by maintaining vendor recommended application version ... Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Provide support for assigned applications by maintaining vendor recommended application version ... Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Provide support for assigned applications by maintaining vendor recommended application version ... Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Provide support for assigned applications by maintaining vendor recommended application version ... Being highly collaborative and taking initiative in a remote team environment preferred * An ...
... and application support for a wide product range throughout Europe, the Middle East and Africa ... f/m/d) (REMOTE) The Regional Sales Manager for Germany & Central Europe is responsible for ...
... and application support for a wide product range throughout Europe, the Middle East and Africa ... f/m/d) (REMOTE) The Regional Sales Manager for Germany & Central Europe is responsible for ...
Customer Service and Tech Support - Customer Support for Learning and Development
Columbus, OH · Remote
$16.50 - $21/hr
... remote call/contact center environment. This position is dedicated to delivering exceptional ... Application Support: Offer comprehensive support for the K12 suite of learning systems and business ...
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Customer Service and Tech Support - Customer Support for Learning and Development
Columbus, OH · Remote
$16.50 - $21/hr
... remote call/contact center environment. This position is dedicated to delivering exceptional ... Application Support: Offer comprehensive support for the K12 suite of learning systems and business ...
Customer Service and Tech Support - Customer Support for Learning and Development
Columbus, OH · On-site +1
$16.50 - $21/hr
... remote call/contact center environment. This position is dedicated to delivering exceptional ... Application Support: Offer comprehensive support for the K12 suite of learning systems and business ...
Customer Service and Tech Support - Customer Support for Learning and Development
Columbus, OH · On-site +1
$16.50 - $21/hr
... remote call/contact center environment. This position is dedicated to delivering exceptional ... Application Support: Offer comprehensive support for the K12 suite of learning systems and business ...
Enrollment Administrator - Customer Support for Learning and Development
Columbus, OH · On-site +1
$17.25 - $23/hr
A strong ability to manage high volumes of work with professionalism and efficiency is essential ... Application Support: Deliver comprehensive support for K12 learning systems and business ...
Enrollment Administrator - Customer Support for Learning and Development
Columbus, OH · On-site +1
$17.25 - $23/hr
A strong ability to manage high volumes of work with professionalism and efficiency is essential ... Application Support: Deliver comprehensive support for K12 learning systems and business ...
Senior Salesforce Developer for Support
Mason, OH · On-site +1
$118K - $144.30K/yr
Prepare application support changes in accordance Change / Release Management policies. * Foster a knowledge-sharing culture within the support team * Stay up-to-date on the latest Salesforce Health ...
Senior Salesforce Developer for Support
Mason, OH · On-site +1
$118K - $144.30K/yr
Prepare application support changes in accordance Change / Release Management policies. * Foster a knowledge-sharing culture within the support team * Stay up-to-date on the latest Salesforce Health ...
Application Security Engineer (REMOTE)
Haydenville, OH · Remote
$117.20K - $146.60K/yr
Integrate and manage security tooling within CI/CD pipelines, including SAST, DAST, SCA, IaC ... Support threat modeling, risk assessments, and security architecture reviews for applications.
Application Security Engineer (REMOTE)
Haydenville, OH · Remote
$117.20K - $146.60K/yr
Integrate and manage security tooling within CI/CD pipelines, including SAST, DAST, SCA, IaC ... Support threat modeling, risk assessments, and security architecture reviews for applications.
Clinical System Specialist - (primarily remote, but some onsite) (2939)
Bellefontaine, OH · On-site +1
... application support of clinical enterprise software applications and uses extensive knowledge of ... Project management experience preferred * Clinical Healthcare experience * Detail oriented
Clinical System Specialist - (primarily remote, but some onsite) (2939)
Bellefontaine, OH · On-site +1
... application support of clinical enterprise software applications and uses extensive knowledge of ... Project management experience preferred * Clinical Healthcare experience * Detail oriented
RT Ops Solution Engineer New Albany, OH (Remote) W2 contract role 12 Months with potential to ... Key responsibilities include providing application support for Energy Management Systems (EMS) and ...
RT Ops Solution Engineer New Albany, OH (Remote) W2 contract role 12 Months with potential to ... Key responsibilities include providing application support for Energy Management Systems (EMS) and ...
Customer Support Representative (Bilingual, Spanish) Pacific Timezone
Columbus, OH · Remote
$15 - $18.75/hr
Experience with CRM platforms (Salesforce strongly preferred) * Ability to effectively use remote communication tools (e.g., Zoom, Slack) to collaborate and provide support * Strong problem-solving ...
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Customer Support Representative (Bilingual, Spanish) Pacific Timezone
Columbus, OH · Remote
$15 - $18.75/hr
Experience with CRM platforms (Salesforce strongly preferred) * Ability to effectively use remote communication tools (e.g., Zoom, Slack) to collaborate and provide support * Strong problem-solving ...
Remote Application Support Manager information
What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?
To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.
How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?
As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.
What does a Remote Application Support Manager do?
A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.
What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?
| Aspect | Remote Application Support Manager | Remote Application Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field; certifications like HDI Support Center Analyst | Associate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst |
| Work Environment | Oversees support teams, manages escalations, and coordinates support activities remotely | Provides direct technical support to users remotely, troubleshooting application issues |
| Employer & Industry Usage | Common in IT service management, tech companies, and large organizations | Found in IT support departments across various industries, including healthcare, finance, and tech |
The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.
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What job categories do people searching Remote Application Support Manager jobs in Ohio look for? The top searched job categories for Remote Application Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Remote Application Support Manager jobs? Cities in Ohio with the most Remote Application Support Manager job openings:
NTT Data rating
7.3
Based on 89 frontline employees who took The Breakroom Quiz
104th of 203 rated it services
Job description
Req ID: 364511
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description:
We are currently seeking a Magento Support Engineer to join our team in Toronto, ON (remote).
In this Support Engineer role, provide application support for Adobe Commerce (Magento).
Responsibilities include
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description:
We are currently seeking a Magento Support Engineer to join our team in Toronto, ON (remote).
In this Support Engineer role, provide application support for Adobe Commerce (Magento).
Responsibilities include
- Incident management, bug resolution, performance tuning, environment monitoring, and support for integrations across global eCommerce operations.
- Troubleshoot Magento storefront, Admin, API, checkout, and order flow issues.
- Resolve module conflicts, theme rendering issues, indexing failures, and caching problems.
- Manage incidents, perform root-cause analysis, and apply patches or configuration fixes.
- Support Elasticsearch, Redis/Varnish caching, CDN configurations, and DB performance.
- Monitor logs, queues, cron jobs, and overall system health.
- Troubleshoot integrations with ERP (SAP/Oracle), PIM, OMS, payment gateways, shipping, and tax services.
- Validate API calls (REST/GraphQL), data transformations, and sync failures.
- Support Adobe Commerce Cloud (PaaS), AWS, Azure, or GCP deployments.
- Assist with CI/CD, Docker/Kubernetes-based deployments, and rollback management.
- Work with product managers, QA, infra teams, and developers.
- Produce RCA reports, deployment documentation, and knowledge base articles.
- 5+ years of Magento/Adobe Commerce support or development experience.
- 5+ years of strong PHP, Magento 2 architecture knowledge, and API debugging skills.
- 5+ years of experience with PWA Studio, GraphQL, caching layers, search configurations, and multi-site setups.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
About NTT DATA
Sourced by ZipRecruiter
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US
Year founded
1967