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Remote Application Support Manager Jobs in Delaware

Sodexo

Operations Support Manager

Wilmington, DE · Remote

This is a remote position with travel expected at 75% What You'll Do * Support new branch openings ... Strong understanding of business implications regarding the application of technology. * Ability to ...

Ecclesiastes, Inc.

Sr. BizTalk Programmer

Newark, DE · On-site +1

... application support across multiple platforms. You will collaborate with various teams, including ... This is a remote position. About Us Ecclesiastes provides highly skilled IT professionals to fill ...

ABB

Commercial Proposal Engineer

DE · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Acxiom

Decision Support Analyst (Remote)

Dover, DE · Remote

Researches, troubleshoots, administers application administration, conducts application user ... Point‐of‐contact for clients with business solution definition through campaign management and ...

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Remote Application Support Manager information

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Delaware? For Remote Application Support Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Manager jobs in Delaware look for? The top searched job categories for Remote Application Support Manager jobs in Delaware are:
What cities in Delaware are hiring for Remote Application Support Manager jobs? Cities in Delaware with the most Remote Application Support Manager job openings:
Remote Application Support Manager jobs near you
Infographic showing various Remote Application Support Manager job openings in Delaware as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.
Operations Support Manager

Operations Support Manager

Sodexo

Wilmington, DE • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,098 frontline employees who took The Breakroom Quiz

299th of 424 rated business services

Job description

Role Overview

We are seeking a detail-oriented Operations Support Manager to support our growing operations. This role is responsible for formulating and defining systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. You will serve as a key driver for operational efficiency, implementation of operating standards and procedures, from new branch installations to acquisition integration across our Distribution, Warehouse, and Service departments.

This is a remote position with travel expected at 75%

What You'll Do
  • Support new branch openings, system installations, and acquisition integrations.
  • Improve operational efficiency by analyzing business and user needs within Distribution, Warehouse, and Service departments.
  • Formulate and define system scope and objectives through research and fact-finding.
  • Devise or modify procedures to solve complex problems, considering equipment capacity, limitations, and desired results.
  • Document system requirements and translate them into proper technical specifications.
  • Revise existing system logic difficulties and provide technical solutions.
  • Lead and check the work of operations personnel and provide necessary training.
  • Develops appropriate communication tools for a division or area.
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring
  • Associate's degree or equivalent professional experience.
  • Minimum 2 years of business-related experience, preferably in the convenience business.
  • Strong understanding of business implications regarding the application of technology.
  • Ability to guide and advise less experienced team members.
Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years


    Employment Type: FULL_TIME

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