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Remote Application Support Manager Jobs in Lithia, FL

Apptad, Inc.

IFS 7 Application Support

Tampa, FL · On-site +1

IFS 7 Application Support Location-Hybrid 2-3 days a week in any of the locations (Tampa, FL OR ... Incident Problem Management: Logging and tracking tickets, resolving incidents and service requests ...

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

KEYENCE

Field Application Engineer '27

Tampa, FL · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Triage Partners, LLC

Software Developer I

Tampa, FL · Remote

This is a remote position supporting our Tampa, FL office . This role combines software development with application support. You will develop new features, troubleshoot issues, and provide direct ...

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All JobsApplication Support JobsRemote Application Support Manager JobsRemote Application Support Manager Jobs in Lithia, FL

Remote Application Support Manager information

See Lithia, FL salary details

$53.3K

$93.6K

$144.7K

How much do remote application support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote application support manager in Lithia, FL is $93,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $111,000.00 per year, depending on experience, location, and employer.

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Lithia, FL?

For Remote Application Support Manager jobs in Lithia, FL, the most frequently searched job titles are:

What cities near Lithia, FL are hiring for Remote Application Support Manager jobs?

Cities near Lithia, FL with the most Remote Application Support Manager job openings:

Remote Application Support Manager jobs near you
Infographic showing various Remote Application Support Manager job openings in Lithia, FL as of July 2026, with employment types broken down into 61% Full Time, 21% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $93,563 per year, or $45 per hour.

IFS 7 Application Support

Tampa, FL • On-site, Remote

Apptad, Inc.
IT Services • 501 - 1,000 employees
Learn more about Apptad, Inc.external

Contractor

Posted 22 days ago

Job description

IFS 7 Application Support
Location-Hybrid 2-3 days a week in any of the locations (Tampa, FL OR Monroe, NC OR Warren, MA OR Parsippany, NJ)
Key Responsibilities:
  • User Support: Acting as a point of contact for end users, providing guidance, resolving inquiries, and ensuring effective use of the IFS system through training and documentation.
  • User Maintenance: Onboarding and offboarding of users following very specific procedures to ensure compliance with audit requirements.
  • Incident Problem Management: Logging and tracking tickets, resolving incidents and service requests, and proactively identifying and addressing recurring issues.
  • SOX Controls: Preparing evidence and evidence summaries for monthly quarterly semi-annual/annual SOX controls in a timely manner.
  • System Maintenance: Supporting the technical environment, monitoring system performance, and ensuring the completion of maintenance tasks like refreshing the nonproduction environment cloning production to non-production.
  • Data Management: Running scripts for mass data updates.
  • Knowledge Management: Contributing to and maintaining a shared knowledge base, documenting procedures, and creating user guides.
  • Collaboration: Working with technical teams, internal project teams, and potentially with external support partners to resolve complex issues.
  • Training: Delivering user training, creating training materials, and ensuring users are properly equipped to utilize the system.
  • Technical Expertise: Understanding the IFS application's functionalities, code base, and troubleshooting techniques in front-end, service layer, and backend databases.
  • Reporting: Tracking and reporting on issues and providing data analysis for problem resolution.

Required Skills Experience:
  • IFS Applications Experience:
  • 7+ years of strong hands-on experience with IFS ERP. Strong preference for people with experience in IFS Apps 7.
  • Troubleshooting: Proven ability to troubleshoot and resolve technical and functional issues related to the IFS system.
  • Communication: Excellent communication and interpersonal skills for interacting with users and technical teams.
  • Problem-Solving: Strong analytical and problem-solving skills to identify and resolve complex issues.
  • ITIL Processes: Understanding of ITIL processes related to Incident Management, Service Request Management, Change Management and Problem Management.
  • Database Concepts: Knowledge of database systems e.g., Oracle, Knowledge of database concepts and the ability to assist users with data extraction. Experience running update scripts.
  • Business Acumen: Understanding of how the IFS system supports business operations. Business Expertise in Manufacturing Processes such as Discrete Manufacturing, Engineer-to-Order, Plan-to-Produce, Procure-to-Pay, Shop Floor Reporting, Material and Resource Planning and experience with specific IFS modules like Finance or Supply Chain. Desirable Skills:
  • Experience with ITSM tools such as ServiceNow.
  • Experience using Crystal Reports and Power BI to create custom user reports.
  • Experience with IFS DOP functionality.
  • Understanding of both standard costing and actual costing and the implications in the system.
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About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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