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Remote Application Support Manager Jobs in Rochester, NY

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Experience with Salesforce and/or ERP order management systems. * Knowledge of the eye care, healt ... Hybrid or remote work environment aligned with company standards. * Prolonged periods of sitting ...

Showing results 41-60

Remote Application Support Manager information

See Rochester, NY salary details

$60.2K

$105.6K

$163.3K

How much do remote application support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote application support manager in Rochester, NY is $105,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $125,300.00 per year, depending on experience, location, and employer.

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Rochester, NY?

For Remote Application Support Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in Rochester, NY look for?

The top searched job categories for Remote Application Support Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Application Support Manager jobs?

Cities near Rochester, NY with the most Remote Application Support Manager job openings:

Infographic showing various Remote Application Support Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 74% Full Time, 15% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $105,588 per year, or $50.8 per hour.

Remote Licensed Mental Health Counselor (LMFT, LMHC, LCSW) - Full-Time Opportunity

Resonance Mental Health, LLC

North Chili, NY โ€ข Remote

$100K - $105K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Position Overview

At Resonance Mental Health, LLC, we invite compassionate and skilled professionals to apply for the position of Remote Licensed Mental Health Counselor. This full-time role offers you the opportunity to work in a fully remote setting while providing vital mental health services to a diverse population. The salary for this position ranges from $100,000 to $105,000 annually, reflecting the value we place on dedicated professionals who enhance our team.

About the Organization

Resonance Mental Health, LLC stands as a pillar of support in the mental health community. Located in North Chili, New York, weโ€™re committed to empowering individuals and families on their mental wellness journeys. Our community health clinic is designed to foster an environment of learning, support, and autonomy, where mental health professionals can thrive. Here, we celebrate every team member's contributions to improving the quality of life of our clients.

Work Environment

As a fully remote organization, we leverage advanced telehealth technologies to provide counseling services, ensuring easy access for clients in various locations. Our user-friendly therapist portal enables streamlined documentation and facilitates effective communication among team members for a cohesive treatment approach. We prioritize a supportive workplace culture that emphasizes ongoing professional development and mentorship.

Key Responsibilities
  • Conduct psychotherapy sessions via telehealth, tailoring your therapeutic approach to meet the individual needs of clients facing emotional, mental, and behavioral issues.
  • Deliver crisis intervention services for clients experiencing acute distress, ensuring timely support and appropriate care.
  • Utilize our advanced therapist portal for maintaining comprehensive clinical documentation, facilitating smoother workflows, and providing essential insights into client progress.
  • Perform mental health screenings and assessments to accurately ascertain treatment needs and develop individualized care plans.
  • Apply behavior analysis techniques to support clients managing behavioral challenges, employing evidence-based strategies for effective outcomes.
Patient Population / Client Focus

In this role, you will work closely with a diverse patient population, including children, adolescents, and adults grappling with complex mental health issues. This includes clients facing co-occurring disorders, trauma, anxiety, depression, and relationship challenges. As a member of our team, you will have the rewarding opportunity to foster healing and positive transformation in the lives of our clients and their families.

Qualifications
  • A Masterโ€™s or Doctoral degree in Marriage and Family Therapy, Counseling Psychology, Social Work, or a related field from an accredited institution is essential.
  • An active license as a Marriage and Family Therapist (LMFT), Mental Health Counselor (LMHC), or Licensed Clinical Social Worker (LCSW) is required.
  • A minimum of two years of experience in providing mental health services, preferably in individual and group therapy settings.
  • Proficient in utilizing telehealth platforms for counseling sessions, demonstrating familiarity with virtual treatment modalities.
  • Current knowledge of best practices, techniques, and developments in individual and family counseling is a must.
Preferred Experience
  • Experience working with clients experiencing co-occurring disorders and substance abuse treatment.
  • Familiarity with applied behavior analysis techniques will be advantageous.
  • A background in crisis intervention or emergency mental health services is highly desirable.
Compensation and Benefits
  • An annual salary ranging from $100,000 to $105,000, plus performance bonuses to recognize exceptional contributions.
  • Comprehensive health benefits that support the well-being of our employees.
  • 100% remote position to promote work-life balance, along with flexible scheduling to accommodate personal and professional needs.
Career Growth Opportunities

At Resonance Mental Health, we believe in cultivating talent and promoting from within. We provide various opportunities for professional development, including access to workshops, seminars, and continuing education resources. As we grow, you will have chances for advancement into leadership roles and specialized training programs to enhance your skill set.

Why Join Our Team

Joining our dedicated team means being part of a collaborative and supportive environment where your expertise makes a significant difference in the lives of clients. You will develop meaningful relationships with clients and their families, fostering joy and healing that extend beyond immediate treatment. If you are passionate about making a lasting impact in mental health, weโ€™d love to hear from you!

Application Information

If you're ready to embark on a rewarding career with us as a Remote Licensed Mental Health Counselor, please submit your application along with your resume and a cover letter detailing your qualifications. We look forward to welcoming you to our team at Resonance Mental Health, LLC.