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Remote Application Support Manager Jobs in Rochester, NY

Tax Manager

Rochester, NY ยท On-site +1

$125K - $200K/yr

Tax Manager - Public Accounting | Hybrid or Remote Overview: A top-tier public accounting firm is ... The firm supports hybrid work schedules and fully remote arrangements for the right candidate. Key ...

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Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Chief Pilot Part 135 (Remote)

Lima, NY ยท On-site +1

$160K - $180K/yr

We are seeking an experienced and safety-driven Chief Pilot to lead and support a growing flight ... Safety Management System (SMS). * Promote a culture of professionalism, accountability, and ...

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Showing results 1-20

Remote Application Support Manager information

See Rochester, NY salary details

$60.2K

$105.6K

$163.3K

How much do remote application support manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote application support manager in Rochester, NY is $105,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $125,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.
What are popular job titles related to Remote Application Support Manager jobs in Rochester, NY? For Remote Application Support Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Manager jobs in Rochester, NY look for? The top searched job categories for Remote Application Support Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Application Support Manager jobs? Cities near Rochester, NY with the most Remote Application Support Manager job openings:
Infographic showing various Remote Application Support Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $105,588 per year, or $50.8 per hour.
Remote Sales with Leadership Development

Remote Sales with Leadership Development

Fisher Organization

Rochester, NY โ€ข Remote

Full-time

Posted 17 days ago


Job description

Join a Purpose-Driven Team Making a Real Impact โ€“ Entry-Level Leadership Career Opportunity

About Us

At The Fisher Organization, we represent the New England division of American Income Life, a leading provider of supplemental benefits. Our mission is simple but powerful: to protect and empower working families, especially those in labor unions, credit unions, and associations, through high-quality benefits and exceptional service

Weโ€™re proud to build a legacy of leadership, growth, and service, and weโ€™re looking for passionate individuals to grow with us.

Position: Entry-Level Manager โ€“ Leadership Development Track (Remote)

If you're driven, coachable, and ready to fast-track your career, this could be your the big opportunity you have been searching for. In this role, youโ€™ll lead and mentor a team, contribute to sales strategy, and develop into a high-impact leader. All while working remotely

This is more than a jobโ€”itโ€™s a launchpad for your leadership journey

What Youโ€™ll Do:

Coach and support a team of agents to reach and exceed performance goals

Lead by example through hands-on involvement in sales and service

Monitor performance data and help your team strategize for success

Organize and lead virtual training and onboarding sessions

Keep communication strong, positive, and motivating across your team

Thrive in a fast-paced, fully remote environment

What You Bring:

Natural leadership ability and a desire to help others succeed

Great communication and people skills, especially over Zoom and other digital platforms

Strong organization, multitasking, and time-management abilities

A self-starter mindset with a results-driven approach

Experience in customer service, sales, or team leadership is a plus

No degree or experience required but preferred

What We Offer:

Accelerated career path, promotions based on merit, not tenure

Clear roadmap to leadership roles. Potential to advance within 60 days

Mentorship and support from top industry leaders

Flexible, remote work setup

100% commission-based compensation with no cap on earnings

Opportunities for national and international travel

A culture that celebrates initiative, impact, and growth

Who Thrives Here:

Motivated go-getters who want to grow personally and professionally

Purpose-driven individuals who want their work to matter

Tech-savvy professionals who are comfortable in virtual environments

Confident communicators who build trust and rapport with ease

People who want more than a paycheck, they want to make a difference

Ready to build a career with unlimited potentialโ€”while helping families protect what matters most?

Apply now and start your leadership journey with The Fisher Organization.