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Remote Active Directory Jobs (NOW HIRING)

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

Location Requirements This position is open to remote candidates residing in the United States ... Troubleshoot Microsoft 365, Windows operating systems, Active Directory, and networking issues

Insight Global

Incident Response Coordinator

Atlanta, GA · Remote

$18 - $20/hr

Location: Fully remote! * Duration: 12 month contract * Rate: 18.00/hr -20.00/hr Required Skills ... • Active Directory & Entra ID • Endpoint & Device Compliance Possible Technical Skills ...

New

FHR

MO331-Systems Administrator 141456

Raleigh, NC · Remote

100% Remote can work only in the US. Our direct client is looking for a Systems Administrator ... Microsoft Entra-ID Microsoft Active Directory OKTA Kerberos LDAP DFS Certificate Services ...

campus4tech

Solution Architect

$64.50 - $85/hr

Solution Architect Location: 100% Remote (EST) Duration: 6 to 12 Months then possibility of ... This role requires expertise in integrating Okta Universal Directory and Microsoft Active Directory ...

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How much do remote active directory jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote active directory in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a Remote Active Directory job?

A Remote Active Directory job involves managing and maintaining Microsoft Active Directory services from a remote location. Responsibilities typically include user authentication, group policy management, security configurations, and troubleshooting directory-related issues. Remote professionals use tools like PowerShell, Azure AD, and various identity management systems to ensure seamless access control and system integrity. These roles are common in IT administration, cybersecurity, and cloud computing environments.

What are the key skills and qualifications needed to thrive in the Remote Active Directory position, and why are they important?

To thrive as a Remote Active Directory professional, you need in-depth expertise in managing and troubleshooting Microsoft Active Directory environments, coupled with a strong understanding of networking and security principles. Familiarity with tools like PowerShell, Azure AD, Group Policy, and certifications such as Microsoft Certified: Identity and Access Administrator Associate or similar are highly valued. Strong problem-solving skills, proactive communication, and the ability to work independently are crucial soft skills for remote work effectiveness. These capabilities ensure secure, reliable directory services and seamless collaboration in distributed IT teams.

What are some typical daily responsibilities for a Remote Active Directory professional?

As a Remote Active Directory professional, you can expect to spend your days managing user accounts, groups, and organizational units, applying and troubleshooting Group Policy Objects, and monitoring system health and security. You'll often be involved in automating routine tasks with PowerShell scripts, supporting onboarding or offboarding processes, and responding to access or authentication issues. Additionally, remote collaboration with cross-functional IT teams and timely communication with stakeholders are a significant part of the role. This work ensures timely user access, compliance, and the smooth operation of core business services.

More about Remote Active Directory jobs
What cities are hiring for Remote Active Directory jobs? Cities with the most Remote Active Directory job openings:
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Remote Active Directory jobs near you
Infographic showing various Remote Active Directory job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.
Help Desk Specialist II (Tier 2 - Advanced Support)

Help Desk Specialist II (Tier 2 - Advanced Support)

Titan Technologies

San Antonio, TX • Remote

$22/hr

Full-time

Posted 16 days ago

Job description

Job description

Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the Customs and Border Protection (CBP) Technology Service Desk. This role provides advanced Tier II technical troubleshooting and resolution for employees, contractors and external customers by responding to hardware, software, network, mobile device, VPN, and access-related issues. The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote installations and system maintenance, and escalates complex issues when necessary. The ideal candidate should have at least two years of IT support experience, strong knowledge of Windows, Active Directory, Microsoft 365, and remote access technologies, and the ability to work in a fast-paced, customer-focused environment.

Duties and Responsibilities:

  • Provide 24x7x365 Tier II advanced technical support for incidents and requests transferred via ServiceNow ticket or warm-transferred telephone call.
  • Perform advanced (second level) remote troubleshooting for:
    • Mobile device issues, including CBP's mobile service environment (AirWatch)
    • Email and Microsoft Outlook accounts and functionality
    • Personal Identity Verification (PIV) card access to CBP systems
    • Remote VPN access (Global Protect and Zscaler)
    • Remote access using DHS Workplace (WaaS)
    • Microsoft Office products
    • Windows and Active Directory
    • Remote software installations
  • Resolve >=90% of tickets assigned to Tier II (AQL target).
  • Process >=90% of tickets within 4 hours (resolved or escalated to next level).
  • Answer >=80% of transferred calls/chats within 60 seconds.
  • Escalate incidents to next-level support (internal CBP teams and third-party vendors).
  • Perform remote installation and troubleshooting of workstations, peripherals (desktops, laptops, tablets, printers, scanners, cameras).
  • Install approved software using Government-provided tools.

You MUST have:

  • Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience with VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

It’s GREAT if you also have:

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with Global Protect VPN and Zscaler.
  • Experience with ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Education:

  • High school diploma or equivalent required.

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.

Apply