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Remote 988 Chat & Text Counselor Jobs (NOW HIRING)

... the 988 Suicide & Crisis Lifeline. Services are delivered via phone, chat, text, and other electronic communication methods in a 24/7 contact center environment. * This role is responsible for ...

Remote Chat and Email Representative

$16.50 - $22.25/hr

Company Description Remote Chat and Email Representative to prospective clients through clear ... Primarily text-based communication through chat and email * Collaboration with administrative ...

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Remote 988 Chat Text Counselor information

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$6

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$22

How much do remote 988 chat & text counselor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote 988 chat & text counselor in the United States is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.83 per hour, depending on experience, location, and employer.

What is a Remote 988 Chat & Text Counselor?

Remote 988 Chat & Text Counselors are trained professionals who provide crisis intervention, emotional support, and resources to individuals in distress through online chat or text messaging. They work remotely, responding to people who contact the 988 Suicide & Crisis Lifeline for urgent mental health support. These counselors assess the severity of each situation, offer coping strategies, and connect individuals to local services if needed. Their work is confidential and aims to provide immediate help to those experiencing mental health crises.

What skills and qualifications are needed to be a Remote 988 Chat & Text Counselor?

To thrive as a Remote 988 Chat & Text Counselor, you need a background in mental health, crisis intervention, or counseling, often supported by a relevant degree or certification. Familiarity with digital communication platforms, crisis management software, and confidentiality protocols is typically required. Strong empathy, active listening, and emotional resilience are critical soft skills for supporting individuals in crisis remotely. These skills and qualifications ensure counselors can provide timely, effective, and compassionate support to individuals experiencing mental health emergencies.

What challenges do Remote 988 Chat & Text Counselors face, and how are they supported?

Remote 988 Chat & Text Counselors often encounter emotionally intense situations, including crisis conversations with individuals in distress. One common challenge is managing emotional fatigue and maintaining professional boundaries while providing empathetic support. To address these challenges, counselors typically have access to regular supervision, debriefing sessions, and peer support groups. Organizations also offer ongoing training and resources for self-care to ensure counselors can sustainably provide high-quality assistance. Collaboration with clinical supervisors and fellow counselors is encouraged to foster a supportive remote work environment.

What is the difference between Remote 988 Chat & Text Counselor vs Remote Crisis Hotline Counselor?

AspectRemote 988 Chat & Text CounselorRemote Crisis Hotline Counselor
CredentialsTypically requires mental health certification or licensureOften requires similar mental health credentials or licensure
Work EnvironmentOnline chat and text platforms, remote settingPhone-based, remote or in-person options
Employer & IndustryHealth agencies, crisis centers, mental health organizationsNonprofits, mental health agencies, crisis centers
Common Search/ComparisonYesYes

Remote 988 Chat & Text Counselors and Remote Crisis Hotline Counselors both provide mental health support remotely, often requiring similar credentials. The main difference lies in the communication method: chat and text versus phone calls. Both roles serve crisis intervention purposes within mental health organizations, but the platform used varies, catering to different client preferences.

How to become a remote 988 chat & text counselor?

To become a remote 988 chat and text counselor, candidates typically need a relevant mental health or crisis intervention certification, such as a Certified Crisis Counselor or similar credential, along with strong communication skills and empathy. Many roles require a background in social work, counseling, psychology, or a related field, and some employers may require prior experience in crisis support or counseling. Training is often provided by the employer to familiarize new counselors with protocols and tools used in remote crisis intervention.
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What cities are hiring for Remote 988 Chat & Text Counselor jobs?

Cities with the most Remote 988 Chat & Text Counselor job openings:

What are the most commonly searched types of 988 Chat & Text Counselor jobs?

The most popular types of 988 Chat & Text Counselor jobs are:

What states have the most Remote 988 Chat & Text Counselor jobs?

States with the most job openings for Remote 988 Chat & Text Counselor jobs include:

Infographic showing various Remote 988 Chat & Text Counselor job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,158 per year, or $15 per hour.

Remote Licensed Mental Health Counselor at Chat and Change Mental Health

Chat and Change Mental Health

Salem, OR โ€ข Remote

$90K - $100K/yr

Full-time

Posted 3 days ago

New


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our fully remote team. This full-time position offers the opportunity to provide meaningful mental health support to clients while enjoying the flexibility of working from anywhere. As a key member of our team, you will utilize your clinical skills to enhance the lives of individuals and foster a positive therapeutic environment.

About the Organization

Located in Salem, Oregon, Chat and Change Mental Health specializes in delivering top-quality telehealth services aimed at promoting mental well-being. Our team is united by a deep commitment to therapeutic excellence and a shared belief in the power of compassionate care. We are dedicated to supporting our mental health professionals with the resources and tools necessary to ensure they can focus solely on providing high-quality care to our clients. We encourage a culture of continuous learning and personal development.

Work Environment

This remote position allows you to work from the comfort of your own home, providing you the flexibility to create a schedule that works best for you. Our telehealth facility enables counselors to efficiently manage client consultations through a user-friendly digital platform, allowing for seamless scheduling, documentation, and client communication. You will be part of a collaborative online environment where support and resources are readily available.

Key Responsibilities
  • Provide compassionate and ethical individual mental health counseling sessions via secure video chat.
  • Employ evidence-based, solution-focused treatment modalities to support clients' therapeutic journeys.
  • Develop personalized and effective treatment plans tailored to meet each client's unique needs and goals.
  • Facilitate sessions that help clients gain insights into their feelings, experiences, and relationships, encouraging self-discovery.
  • Regularly monitor client progress throughout treatment and assist clients in developing healthy coping mechanisms.
  • Maintain accurate and up-to-date electronic records of client interactions and treatment outcomes.
Patient Population / Client Focus

As a key player at Chat and Change Mental Health, you will work with a diverse client base seeking assistance for various mental health concerns, including anxiety, depression, trauma, and relationship issues. Your expertise will enable you to create a safe and supportive space for clients to explore their thoughts and feelings, ultimately guiding them toward improved mental health and well-being.

Qualifications
  • A Masterโ€™s degree in Counseling from an accredited institution is required.
  • An active and unrestricted licensure as a Professional Counselor (LPC) in the state of Oregon.
  • Ability to practice independently and without supervision, demonstrating expertise and confidence in your clinical capabilities.
  • Exceptional interpersonal skills with a strong emphasis on empathy and active listening.
  • Proficient in using technology for telehealth counseling; must be computer literate.
  • Please provide your licensing details, including your license number and field of licensure in your application.
Preferred Experience
  • Previous experience in a remote counseling setting is preferred but not mandatory.
  • Familiarity with various treatment modalities and therapeutic techniques will enhance your effectiveness.
  • Experience working with diverse client demographics and a broad spectrum of mental health concerns is advantageous.
Compensation and Benefits

This position offers a competitive salary range of $90,000 to $100,000 per year, commensurate with experience and hours worked. Benefits include:

  • The flexibility to set your own hours, adapting your schedule to fit personal and professional commitments.
  • A personalized caseload that aligns with your specialties and client demographic preferences, ensuring fulfilling client interactions.
  • Access to a comprehensive counselor portal designed to streamline scheduling, communication, and documentation for efficient practice.
  • Weekly direct deposits for your convenience.
  • Full-time counselors will enjoy a monthly healthcare stipend to support their well-being.
  • Potential sign-on bonus to welcome you to our team.
Career Growth Opportunities

At Chat and Change Mental Health, we are committed to your professional development. You will have access to ongoing training and resources to enhance your therapy skills and career trajectory. Opportunities for advancement and specialization within our organization are abundant, allowing you to tailor your career to your passions and strengths.

Why Join Our Team

When you join Chat and Change Mental Health, you become part of a caring and supportive community that puts the well-being of both clients and counselors at the forefront. You will work alongside like-minded professionals who share your dedication to making a positive impact in the mental health field. Embrace the flexibility of remote work while pursuing your passion for helping others achieve better mental health outcomes.

Application Information

If you are a compassionate, licensed mental health counselor ready to make a difference, we encourage you to apply today! Please provide your resume, including details of your licensure, and a brief cover letter outlining your counseling philosophy and approach. Don't miss this opportunity to join a team that values innovation, support, and therapeutic excellence.