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Full Time Seasonal Chat Support Jobs (NOW HIRING)

Launch Focus

Technical Support

Rochester, NY · On-site

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Customer Support Employment Type: Full-Time Work Arrangement: Remote Reports To: Customer Support Supervisor / Team Lead Position Overview We are seeking a professional, customer-focused Live Chat ...

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Taxwell

Product Support

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

Taxwell

Product Support

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

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Full Time Seasonal Chat Support information

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How much do full time seasonal chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time seasonal chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Full Time Seasonal Chat Support vs Part Time Seasonal Chat Support?

AspectFull Time Seasonal Chat SupportPart Time Seasonal Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment DurationSeasonal, lasting several months during peak timesSeasonal, shorter or flexible periods within the season
CredentialsBasic customer service skills, sometimes prior experienceSimilar credentials, often less experience required
Work EnvironmentRemote or office-based, customer service settingRemote or office-based, customer support environment

Full Time Seasonal Chat Support roles involve working more hours over the season, providing consistent customer service, while Part Time Seasonal Chat Support offers flexible, fewer hours. Both roles require similar skills and work environments, but differ mainly in hours and commitment level.

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Cities with the most Full Time Seasonal Chat Support job openings:

What are the most commonly searched types of Seasonal Chat Support jobs?

The most popular types of Seasonal Chat Support jobs are:

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The top searched job categories for Full Time Seasonal Chat Support jobs are:

Full Time Seasonal Chat Support jobs near you
Infographic showing various Full Time Seasonal Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Journeys - Chat Support Representative - Temp-to-Hire (Onsite)

Journeys

Nashville, TN • On-site

$16.50 - $21/hr

Full-time

Posted 27 days ago

Journeys rating

4.9

Company rating: 4.9 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails —assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.

Note: Work From Home opportunity available only to Tennessee residents.

Key Responsibilities:

Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.

Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.

Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.

Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.

Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.

Additional Support: Perform other duties as needed to support overall business operations.

Qualifications:

Experience: Previous customer service or retail experience is preferred but not required.

Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.

Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.

Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.

Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.

Conflict Resolution: Professionalism in handling and de-escalating conflicts.

Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):

  • Sunday: 10:00 AM – 7:00 PM
  • Monday–Friday: 7:00 AM – 8:00 PM
  • Saturday: 9:00 AM – 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.

What We Offer:

Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance

Weekly Pay: Receive weekly payment every Friday

Paid Training: Start with two weeks of fully paid training to set you up for success

Supportive Team Environment: Join a collaborative and inclusive team that values your contributions

Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs

What Journeys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Journeys logo

About Journeys

Sourced by ZipRecruiter

Journeys is a leader in the teen specialty retail scene, with more than 800 stores in all 50 states, Puerto Rico and Canada. Journeys uses fashion savvy and merchandising science to keep in step with the fast-paced footwear and accessories market for 13 to 22-year-old guys and girls. Journeys offers a wide variety of trendy, relevant brands that cater to teens that seek the hottest, new styles. However, the Journeys store is more than a retail environmentit's an extension of the teen lifestyle. From the TVs playing exclusive content and the latest music videos, to the visual merchandising strategy and promotions, to the employees whose image and style reflect the customers' lifestyle and attitude. Journeys is, in every way, an attitude you can wear!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

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