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Remote 988 Chat & Text Counselor Jobs in Chicago, IL

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Remote 988 Chat Text Counselor information

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How much do remote 988 chat & text counselor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote 988 chat & text counselor in Chicago, IL is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.36 per hour, depending on experience, location, and employer.

What is a Remote 988 Chat & Text Counselor?

Remote 988 Chat & Text Counselors are trained professionals who provide crisis intervention, emotional support, and resources to individuals in distress through online chat or text messaging. They work remotely, responding to people who contact the 988 Suicide & Crisis Lifeline for urgent mental health support. These counselors assess the severity of each situation, offer coping strategies, and connect individuals to local services if needed. Their work is confidential and aims to provide immediate help to those experiencing mental health crises.

What skills and qualifications are needed to be a Remote 988 Chat & Text Counselor?

To thrive as a Remote 988 Chat & Text Counselor, you need a background in mental health, crisis intervention, or counseling, often supported by a relevant degree or certification. Familiarity with digital communication platforms, crisis management software, and confidentiality protocols is typically required. Strong empathy, active listening, and emotional resilience are critical soft skills for supporting individuals in crisis remotely. These skills and qualifications ensure counselors can provide timely, effective, and compassionate support to individuals experiencing mental health emergencies.

What challenges do Remote 988 Chat & Text Counselors face, and how are they supported?

Remote 988 Chat & Text Counselors often encounter emotionally intense situations, including crisis conversations with individuals in distress. One common challenge is managing emotional fatigue and maintaining professional boundaries while providing empathetic support. To address these challenges, counselors typically have access to regular supervision, debriefing sessions, and peer support groups. Organizations also offer ongoing training and resources for self-care to ensure counselors can sustainably provide high-quality assistance. Collaboration with clinical supervisors and fellow counselors is encouraged to foster a supportive remote work environment.

What is the difference between Remote 988 Chat & Text Counselor vs Remote Crisis Hotline Counselor?

AspectRemote 988 Chat & Text CounselorRemote Crisis Hotline Counselor
CredentialsTypically requires mental health certification or licensureOften requires similar mental health credentials or licensure
Work EnvironmentOnline chat and text platforms, remote settingPhone-based, remote or in-person options
Employer & IndustryHealth agencies, crisis centers, mental health organizationsNonprofits, mental health agencies, crisis centers
Common Search/ComparisonYesYes

Remote 988 Chat & Text Counselors and Remote Crisis Hotline Counselors both provide mental health support remotely, often requiring similar credentials. The main difference lies in the communication method: chat and text versus phone calls. Both roles serve crisis intervention purposes within mental health organizations, but the platform used varies, catering to different client preferences.

How to become a remote 988 chat & text counselor?

To become a remote 988 chat and text counselor, candidates typically need a relevant mental health or crisis intervention certification, such as a Certified Crisis Counselor or similar credential, along with strong communication skills and empathy. Many roles require a background in social work, counseling, psychology, or a related field, and some employers may require prior experience in crisis support or counseling. Training is often provided by the employer to familiarize new counselors with protocols and tools used in remote crisis intervention.

What are the most commonly searched types of 988 Chat & Text Counselor jobs in Chicago, IL?

The most popular types of 988 Chat & Text Counselor jobs in Chicago, IL are:

What are popular job titles related to Remote 988 Chat & Text Counselor jobs in Chicago, IL?

For Remote 988 Chat & Text Counselor jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote 988 Chat & Text Counselor jobs in Chicago, IL look for?

The top searched job categories for Remote 988 Chat & Text Counselor jobs in Chicago, IL are:

Infographic showing various Remote 988 Chat & Text Counselor job openings in Chicago, IL as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, and 22% Contract. Highlights an 11% In-person, and 89% Remote job distribution, with an average salary of $32,098 per year, or $15.4 per hour.

Remote Licensed Clinical Professional Counselor - Full-Time Opportunity

Chat and Change Mental Health

Chicago, IL โ€ข Remote

$60K - $82K/yr

Full-time

Posted 2 days ago

New


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated Licensed Clinical Professional Counselor (LCPC) to join our team on a full-time basis. This is a fully remote position ideal for compassionate individuals passionate about delivering mental health care while enjoying the flexibility of setting their own hours. With a competitive salary ranging from USD 90,000 to 100,000 yearly, this role provides an excellent opportunity for professional growth in a supportive environment focused on therapeutic excellence.

About the Organization

Chat and Change Mental Health is a community health clinic based in Chicago, Illinois, committed to promoting optimal mental health through accessible, high-quality counseling services. We take pride in hiring licensed professionals who are not only experienced but also empathic and dedicated to making a significant impact on clients' lives. Our approach integrates innovative therapy practices with genuine care, demonstrating our commitment to both our team members and those we serve.

Work Environment

This position allows you the convenience of working remotely. Our virtual clinic enables you to conduct sessions from anywhere, providing a flexible schedule that accommodates your lifestyle. We have developed a streamlined counselor portal that simplifies the scheduling process, client management, and documentation, allowing you to concentrate on delivering the best care possible. Each therapist is supported with resources to enhance their practice while benefitting from a cohesive and collaborative team-oriented atmosphere.

Key Responsibilities

As a Licensed Clinical Professional Counselor, your core responsibilities will include:

  • Conducting individual therapy sessions through secure video chat platforms, demonstrating ethical standards while fostering a safe space for clients.
  • Utilizing evidence-based and solution-focused treatment modalities to create personalized treatment plans tailored to meet the unique needs of each client.
  • Engaging actively with clients to help them develop insights into their emotions, behaviors, and relationships, facilitating personal growth and healing.
  • Monitoring clients' progress through regular reviews and assessments, adapting treatment plans as necessary to ensure continued effectiveness and client satisfaction.
  • Teaching clients healthy coping mechanisms and strategies to overcome lifeโ€™s challenges, aiming for improved mental wellness and self-efficacy.
Patient Population / Client Focus

You will engage with a diverse client population, including individuals dealing with anxiety, depression, trauma, and other mental health challenges. Our clinic focuses on creating personalized matches between counselors and clients based on specialties and demographic preferences, ensuring a better therapeutic alliance. Your expertise will provide invaluable support to those seeking to make meaningful changes in their lives.

Qualifications

To be considered for this role, you must possess the following qualifications:

  • A Master's degree in Counseling or a closely related field.
  • An active and unrestricted licensure as a Clinical Professional Counselor (LCPC) within the state of Illinois.
  • The ability to practice independently and manage a caseload without supervision.
  • Exceptional interpersonal skills, with a strong capacity for empathy and understanding.
  • Proficiency with technology and computer systems to navigate our counseling platform effectively.
Preferred Experience

While not mandatory, candidates with experience in telehealth counseling or specialized training in specific therapeutic modalities such as Cognitive Behavioral Therapy (CBT) or Dialectical Behavior Therapy (DBT) will be highly regarded. Experience working with underserved populations is also a plus, as it aligns with our commitment to community health.

Compensation and Benefits

In addition to a competitive salary of USD 90,000 to 100,000 based on hours worked, we also offer:

  • A sign-on bonus to welcome you to our team.
  • A flexible work schedule that allows you to maintain a healthy work-life balance while maximizing your earning potential.
  • A monthly healthcare stipend for full-time counselors to support your well-being.
  • Weekly direct deposit for hassle-free financial management.
  • Access to a simple and efficient counselor portal facilitating scheduling and client management.
Career Growth Opportunities

Chat and Change Mental Health encourages continuous professional development. We provide access to training programs, workshops, and supervision for obtaining advanced certifications. Our collaborative environment fosters mentorship opportunities and supports counselors in pursuing their professional goals within the organization.

Why Join Our Team

By joining Chat and Change Mental Health, you are not just taking a job; you are becoming part of a mission-driven organization dedicated to making a positive impact on mental health in the community. Our emphasis on support, flexibility, and growth makes this an ideal workplace for professionals looking to thrive in their careers while serving clients effectively.

Application Information

If you are motivated to contribute positively to the lives of others and are looking for a fulfilling career as a Licensed Clinical Professional Counselor, we want to hear from you! Please submit your resume, including information about your licensure and experience, for consideration. Donโ€™t miss out on this opportunity to make a differenceโ€”apply now!