RELOCATION MANAGER - Affordable Housing Apartment CommunityNorth Charleston, SC 29406The Relocation Manager is responsible for planning, coordinating, and executing resident relocations within affordable housing apartment communities due to rehabilitation, redevelopment, or compliance-driven initiatives. This role ensures all relocation activities are conducted in full compliance with federal, state, and local regulations while minimizing disruption to residents and maintaining a resident-centered approach.
The ideal candidate is highly organized, empathetic, detail-oriented, and experienced in affordable housing compliance, resident services, and cross-functional coordination.
Key ResponsibilitiesResident Relocation & Support - Develop and implement resident relocation plans for temporary and permanent moves.
- Serve as the primary point of contact for residents throughout the relocation process.
- Conduct resident meetings, one-on-one consultations, and information sessions.
- Coordinate reasonable accommodations and accessibility needs.
- Frequent interaction with residents in occupied housing environments.
Compliance & Documentation - Ensure compliance with all applicable regulations, including but not limited to:
- Uniform Relocation Assistance and Real Property Acquisition Policies Act (URA)
- HUD, LIHTC, Section 8, and local housing authority requirements
- Prepare and maintain accurate relocation files, notices, and required disclosures.
- Coordinate with legal counsel, housing authorities, and compliance teams as needed.
- Monitor timelines to ensure statutory notice and payment requirements are met.
Coordination & Project Management - Collaborate with property management, construction, asset management, and resident services teams.
- Coordinate unit availability, move schedules, vendors, and logistics.
- Track relocation milestones and provide regular status reports to leadership.
- Assist with phasing plans and construction sequencing to minimize resident displacement.
Vendor & Financial Management - Coordinate moving companies, storage providers, and temporary housing vendors.
- Review and track relocation budgets, payments, and reimbursements.
- Process relocation assistance payments and maintain financial documentation.
Community Engagement - Act as a liaison between residents, management, developers, and external stakeholders.
- Address resident concerns, complaints, and escalations related to relocation.
- Support community stability and retention.
Required - Bachelor's degree in Housing, Social Work, Public Administration, Urban Planning, or related field (or equivalent experience).
- Minimum 3-5 years of experience in affordable housing, property management, relocation services, or resident services.
- Strong knowledge of affordable housing programs and regulations (HUD, LIHTC, URA).
- Excellent written and verbal communication skills.
- Proven ability to manage sensitive situations with professionalism and empathy.
Preferred - URA certification or formal relocation training.
- Experience working with seniors, disabled residents, or formerly homeless populations.
- Bilingual or multilingual abilities.
- Project management experience in rehabilitation or redevelopment projects.
Skills & Competencies - Resident-centered approach
- Strong organizational and time-management skills
- Conflict resolution and de-escalation
- Exceptional attention to detail and documentation accuracy
- Ability to work independently.
- Proficiency in property management and compliance software
Job Type: Full-time
Pay: $25- $30 per hour
Expected hours: 40 per week
Benefits - 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Schedule - 8 hour shift
- Monday to Friday
- Occasional evenings or weekends for resident meetings.
Ability to Commute (Required) - North Charleston, SC 29406