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Relationship Manager Jobs in Indiana (NOW HIRING)

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Relationship Manager information

See Indiana salary details

$26.6K

$76.8K

$133.7K

How much do relationship manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for relationship manager in Indiana is $76,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs

What are the most commonly searched types of Relationship jobs in Indiana?

The most popular types of Relationship jobs in Indiana are:

What job categories do people searching Relationship Manager jobs in Indiana look for?

The top searched job categories for Relationship Manager jobs in Indiana are:

What cities in Indiana are hiring for Relationship Manager jobs?

Cities in Indiana with the most Relationship Manager job openings:

Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,796 per year, or $36.9 per hour.

Relationship Manager

Team Select Home Care

Columbus, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Team Select Home Care rating

7.0

Company rating: 7.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

The Relationship Manager (RM) is responsible for the operational oversight of an assigned client caseload and census within the branch.
This role governs staffing, recruiting, scheduling, and relationship management to ensure patients are appropriately served and coverage is maintained. The Relationship Manager drives continuity of care, supports census stability, and ensures assigned cases are staffed efficiently and sustainably.
Reports To: Director of Operations
FLSA Status: Exempt
Core Responsibilities
Caseload & Census Governance
  • Maintain overall accountability for assigned caseload and census performance.
  • Provide staffing coverage for a typical caseload range which will vary by branch location.
  • Staff open shifts for assigned cases and proactively address coverage gaps.
  • Participate in on-call rotation for after-hours phone calls and staffing needs.

Core Responsibilities
Caseload & Census Governance
  • Maintain overall accountability for assigned caseload and census performance.
  • Provide staffing coverage for a typical caseload range which will vary by branch location.
  • Staff open shifts for assigned cases and proactively address coverage gaps.
  • Participate in on-call rotation for after-hours phone calls and staffing needs.

Relationship & Communication Management
  • Maintain frequent and professional communication with families regarding staffing updates and care coordination.
  • Build and sustain strong relationships with field staff to support retention and engagement.
  • Collaborate with the Director of Nursing, Case Managers, and Caregivers to coordinate operational and care needs.
  • Promote positive working relationships that support patient satisfaction and branch stability.

Operational & Financial Support
  • Support achievement of branch financial metrics through effective staffing and census management.
  • Ensure accurate payroll verification in coordination with branch staff.
  • Oversee referral and intake coordination as assigned.
  • Ensure insurance eligibility and authorization requirements are addressed appropriately.
  • Adhere to company policies, state and federal regulations, and compliance standards.
  • Maintain confidentiality of employee, patient, and company information.
  • Maintain cross-functional collaboration with all branch departments ensuring processes and standards remain compliant.

Required Skills & Qualifications
  • Demonstrated ability to manage caseloads, staffing coverage, and recruiting priorities simultaneously.
  • Strong understanding of recruiting strategies and healthcare staffing processes.
  • Effective leadership and relationship-building skills.
  • Ability to exercise sound judgment and problem-solving in a fast-paced environment.
  • Strong organizational and communication skills.
  • Working knowledge of Microsoft Office including Outlook, Excel, and Word.
  • High School Diploma required; Bachelor's degree in Business preferred.
  • Minimum one year of management experience in healthcare; home health experience preferred.

Equal Employment Opportunity Statement
Team Select Home Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Physical Requirements:
"You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations."
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

EEO Status: Administrative Support Workers
Benefits + Perks of Joining the Team Select Family
  • Medical, Dental, and Vision Insurance
  • Paid Time Off and Paid Sick Time
  • 401(k)
  • Referral Program

Pay Range: $55,000 - $70,000 / salary with bonus
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.

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