ZipRecruiter

Log In

1

Regional Channel Manager Jobs in Rochester, NY (NOW HIRING)

Webbing

CSM Team Lead

York, NY · On-site +1

The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team ... Experience managing channel partners, resellers, and indirect customer relationships, including ...

Under Armour

Stock Associate, PT (6AM-12PM)

Rochester, NY · On-site

$14.75 - $18.75/hr

Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ... Deliver omni-channel requests in line with UA process and policy through digital experience * Model ...

Monro

Director of Marketing Operations

Rochester, NY · On-site

Marketing Planning & Campaign Management * Lead the end-to-end planning and execution of monthly ... Contribute to tactical planning or channel execution when required * Bring a practical, solutions ...

previous page

Showing results 41-54

All JobsRegional Channel JobsRegional Channel Manager JobsRegional Channel Manager Jobs in Rochester, NY

Regional Channel Manager information

See Rochester, NY salary details

$69.6K

$140.5K

$151.5K

How much do regional channel manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for regional channel manager in Rochester, NY is $140,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What is a regional channel manager?

A Regional Channel Manager is a professional responsible for developing and managing relationships with business partners, resellers, or distributors within a specific geographical area. Their main goal is to drive sales growth through channel partners by providing support, setting targets, and ensuring alignment with the company's objectives. They often work closely with marketing, sales, and product teams to develop strategies that help partners succeed. Additionally, they monitor partner performance, provide training, and resolve any issues that may arise. This role is crucial for companies that rely on indirect sales channels to expand their market reach.

What are the key skills and qualifications needed to thrive as a regional channel manager, and why are they important?

To thrive as a Regional Channel Manager, you need expertise in account management, sales strategy, and partner relationship building, typically supported by a business degree and relevant sales experience. Familiarity with CRM platforms like Salesforce, channel management software, and sales forecasting tools is commonly required. Exceptional negotiation, communication, and leadership skills help drive partner engagement and resolve conflicts effectively. These abilities are crucial for expanding market reach, achieving revenue targets, and fostering long-term partnerships across the assigned region.

How does a regional channel manager typically collaborate with channel partners to drive sales growth?

A Regional Channel Manager works closely with channel partners by providing training, sharing market insights, and co-developing sales strategies tailored to the region. They regularly communicate with partners to ensure alignment on business goals, address challenges, and support the execution of joint marketing initiatives. Success in this role often relies on building strong, trust-based relationships with partners, as well as coordinating with internal sales, marketing, and product teams to deliver solutions that meet partner and customer needs.

What is the difference between Regional Channel Manager vs Sales Account Manager?

AspectRegional Channel ManagerSales Account Manager
Primary FocusOversees channel partner relationships and regional channel strategiesManages individual client accounts and direct sales
Work EnvironmentCollaborates with channel partners across regionsWorks directly with clients to meet sales targets
Required CredentialsTypically requires sales or marketing experience, industry certificationsSales experience, customer relationship skills, industry knowledge

While both roles involve sales and industry knowledge, the Regional Channel Manager focuses on managing channel partners across regions, whereas the Sales Account Manager concentrates on direct client relationships. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Regional Channel Manager jobs in Rochester, NY?

For Regional Channel Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Regional Channel Manager jobs in Rochester, NY look for?

The top searched job categories for Regional Channel Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Regional Channel Manager jobs?

Cities near Rochester, NY with the most Regional Channel Manager job openings:

Regional Channel Manager jobs near you

CSM Team Lead

Webbing

York, NY • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

Description
The Webbing Customer Success Manager Team Lead is responsible for managing the post-sales customer relationship with Webbing's top accounts while leading and mentoring the NAM Customer Success team. This role focuses on IoT and enterprise mobility customers, where value realization, operational excellence, and long-term partnership are critical.
The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team, ensuring consistent execution, customer satisfaction, retention, and growth across the customer portfolio. This individual will work closely with Sales, Sales Engineers, Product, Operations, Analytics, and Support to drive customer outcomes, team performance, and cross-functional alignment.
Key responsibilities include leading onboarding and enablement initiatives, driving adoption and growth strategies, conducting Executive Business Reviews, anticipating customer risks, coaching team members, and serving as the voice of the customer internally. Success in this role requires strong mobile connectivity and IoT knowledge, experience managing high-value enterprise accounts & channels, leadership capabilities, and the ability to engage confidently with senior executives.
Team Lead Responsibilities
  • Lead, mentor, and develop the US Customer Success team to ensure high performance and professional growth
  • Establish and drive best practices, playbooks, and operational processes across the Customer Success organization
  • Monitor team KPIs including retention, churn, expansion, customer health, onboarding success, and customer satisfaction metrics
  • Provide coaching, guidance, and escalation support for strategic and at-risk accounts
  • Partner with leadership to define regional customer success strategy and execution priorities
  • Ensure consistent customer engagement standards and service quality across all managed accounts
  • Support hiring, onboarding, training, and performance management of Customer Success team members
  • Foster strong cross-functional collaboration between Customer Success, Sales, Product, Support, and Operations teams
  • Act as an escalation point for complex customer situations and executive-level communications
  • Drive a customer-centric culture focused on accountability, operational excellence, and measurable business outcomes

Requirements
  • 5+ years of experience in Customer Success, Account Management, or Customer Operations in mission critical services environment - a must.
  • 2+ years of experience leading or mentoring customer-facing teams - a must.
  • Experience managing channel partners, resellers, and indirect customer relationships, including driving partner enablement, engagement, and growth strategies preferred - a must.
  • Project management skills - a must.
  • Availability to work according to East Coast (U.S.) business hours - a must.
  • Proven experience managing strategic enterprise accounts and engaging with executive stakeholders.
  • Strong leadership, coaching, and team management skills.
  • Excellent communication, presentation, and relationship-building abilities.
  • Experience conducting Executive Business Reviews and managing customer success plans.
  • Ability to analyse customer usage trends and translate data into actionable business insights.
  • Strong problem-solving, organizational skills.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Experience working cross-functionally with Sales, Product, Operations, and Support teams.
  • Understanding of mobile connectivity, IoT, eSIM technologies, and enterprise mobility solutions - an advantage.

About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role
  • Medical benefits

Apply