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Refugee Resettlement Case Manager Jobs (NOW HIRING)

Candidates who are hired will be required to successfully pass the Office of Refugee Resettlement (ORR) required suitability background check. Responsibilities * The Bilingual Case Manager is ...

Candidates who are hired will be required to successfully pass the Office of Refugee Resettlement (ORR) required suitability background check. Responsibilities * The Bilingual Case Manager is ...

Candidates who are hired will be required to successfully pass the Office of Refugee Resettlement (ORR) required suitability background check. Responsibilities * The Bilingual Case Manager is ...

Fall 2026 Casework Intern - UNPAID

Atlanta, GA · On-site

$14.50 - $19.25/hr

As the largest refugee resettlement agency in Georgia, the IRC in Atlanta resettles an average of 1 ... Working with IRC Case Management team to complete core Resettlement services * Assistingwith ...

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CRIS Case Manager

New Haven, CT · On-site

$50K - $55K/yr

Collaborate with sponsor families, foster families, and the Office of Refugee Resettlement (ORR ... Maintain progress notes, case management notes, service plans, and all ORR and program paperwork to ...

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Refugee Resettlement Case Manager information

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How much do refugee resettlement case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for refugee resettlement case manager in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Refugee Resettlement Case Manager vs Immigration Case Worker?

AspectRefugee Resettlement Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or social work certifications, often with immigration law knowledge
Work EnvironmentNonprofit agencies, government programs assisting refugeesLegal clinics, government agencies, nonprofit organizations handling immigration cases
Employer & IndustryRefugee resettlement agencies, NGOsImmigration services, legal aid organizations
Common Search IntentAssistance with refugee integration and supportLegal immigration process and documentation help

Refugee Resettlement Case Managers focus on helping refugees adapt to new lives, providing support services, and coordinating resources. Immigration Case Workers assist clients with legal immigration processes, documentation, and compliance. While both roles involve working with vulnerable populations, their primary functions and work environments differ, making each role unique in the immigration and refugee support sectors.

What does a refugee resettlement case manager do?

A Refugee Resettlement Case Manager assists refugees and their families as they adjust to life in a new country. Their responsibilities include helping clients secure housing, access healthcare, enroll in schools, find employment, and navigate social services. They also provide cultural orientation, advocacy, and emotional support to help refugees integrate successfully. Case managers often coordinate with local agencies, government offices, and community organizations to ensure clients have the resources they need.

What are the key skills and qualifications needed to thrive as a refugee resettlement case manager?

To thrive as a Refugee Resettlement Case Manager, you need a background in social work or human services, knowledge of immigration processes, and often a bachelor's degree in a related field. Familiarity with case management software, database systems, and resource networks is typically required. Strong cultural competency, communication, and problem-solving skills enable effective support for clients from diverse backgrounds. These skills are vital to coordinate services, empower refugees, and facilitate successful community integration.

Do I need a degree to be a refugee resettlement case manager?

A degree is often preferred for refugee resettlement case manager positions, but requirements vary by employer. Relevant experience, strong communication skills, and knowledge of refugee issues can also be important qualifications for this role.

What are some common challenges faced by refugee resettlement case managers during the initial resettlement period?

Refugee Resettlement Case Managers often encounter challenges such as navigating complex bureaucratic systems to secure housing, employment, and healthcare for clients. Language barriers and cultural differences can make communication and advocacy more difficult, requiring patience and resourcefulness. Additionally, managing a high caseload while providing individualized attention to each refugee or family is a common challenge. Building trust with clients and coordinating with local agencies, landlords, and service providers are essential aspects of the role that can be both rewarding and demanding.
More about Refugee Resettlement Case Manager jobs
What cities are hiring for Refugee Resettlement Case Manager jobs? Cities with the most Refugee Resettlement Case Manager job openings:
What states have the most Refugee Resettlement Case Manager jobs? States with the most job openings for Refugee Resettlement Case Manager jobs include:
What job categories do people searching Refugee Resettlement Case Manager jobs look for? The top searched job categories for Refugee Resettlement Case Manager jobs are:
Infographic showing various Refugee Resettlement Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Resettlement Case Management Intern (Fall2026)

International Rescue Committee

Baltimore, MD • On-site

$21.50 - $28.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


International Rescue Committee rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

358th of 770 rated non-profit organizations


Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Scope of Work
Resettlement case management interns support IRC's resettlement team with daily tasks that help welcome and promote the self-sufficiency of refugees, asylees, and other humanitarian immigrants in the Baltimore metropolitan area. As the initial point of contact for newly arrived refugees, the IRC's case management teams provide support, guidance, and continued integration assistance for up to five years after arrival. Interns will work directly with individual clients and families to assist in delivering resettlement services.
Reports To
Caseworker or Casework Supervisor
Learning Objectives
  • Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.

  • Learn about strategies for effective, holistic case management. Develop resourcefulness and problem-solving skills to work independently in different situational contexts.

  • Learn to communicate effectively with clients across cultures.

Responsibilities
  • Under the direction of the intern's supervisor, assist clients remotely or in-person with key services such as housing set-ups, activating EBT cards for food stamps, applying for Social Security cards, or obtaining Maryland ID cards.

  • Assist clients to coordinate transportation to medical and other required appointments.

  • In coordination with the resettlement team, conduct remote, office, home or community-based orientation sessions on topics such as opening bank accounts, using EBT cards at grocery stores, or using public transportation throughout Baltimore.

  • Assist with service documentation through case-notes and case file maintenance.

  • Other duties as assigned.

Qualifications
  • Prior experience and interest working with refugees and immigrants preferred.

  • Prior experience and interest in case management or social work preferred.

  • Ability to work independently and as a team member in a fast-paced, cross-cultural environment.

  • Flexible and reliable, with outstanding attention to detail.

  • Strong problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).

  • Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.

  • Valid driver's license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore preferred.

Position Details
  • IN-PERSON: Fall 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.

  • DATES: Internships start with a required orientation on Monday, September 14th (approx. 9:30 AM - 3 PM). Regular weekly hours start the week of September 14th, 2026, and will continue through December 18th, 2026 (14 total weeks).

  • HOURS: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.

  • LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.

  • REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Fall 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process
  • DUE DATE: apply online at careers.rescue.org by 11:59 PM ET on Sunday, August 30th

  • INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews beginning August 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately August 4th through August 20th, 2026.

  • OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than August 25th, 2026. Confirmations will be due at the latest by August 27th, 2026.

Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This is an unpaid position and is not eligible for benefits.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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About International Rescue Committee

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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1933