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Referral Coordinator Jobs in Decatur, GA (NOW HIRING)

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Training & development Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for ...

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for new patients while also ...

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for new patients while also ...

Ortho Atlanta

Referral Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

What You'll Do As a Referral Coordinator at OrthoAtlanta, you'll: * Prioritize and schedule referrals based on urgency, ensuring timely follow-up and seamless handoffs to specialists and providers

ATLANTA GASTRO

Referral Coordinator (68569)

Atlanta, GA · On-site

$17.25 - $22.50/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

ATLANTA GASTRO

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

ATLANTA GASTRO

Referral Coordinator (68006)

Atlanta, GA · On-site

$17.25 - $22.50/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

United Digestive

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

United Digestive

Referral Coordinator (68343)

Marietta, GA · On-site

$17 - $22.25/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

ATLANTA GASTRO

Referral Coordinator (68343)

Marietta, GA · On-site

$17 - $22.25/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

Emory Healthcare

Specialty Referral Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Responsible for the coordination of all aspects of the referral process of new patients to (sub)specialty services of The Emory Clinic, starting from the point at which the TEC registration function ...

Emory Healthcare

Specialty Referral Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Responsible for the coordination of all aspects of the referral process of new patients to (sub)specialty services of The Emory Clinic, starting from the point at which the TEC registration function ...

United Digestive

Referral Coordinator (68006)

Atlanta, GA · On-site

$17.25 - $22.50/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

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All JobsReferral JobsReferral Coordinator JobsReferral Coordinator Jobs in Decatur, GA

Referral Coordinator information

See Decatur, GA salary details

$12

$19

$25

How much do referral coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for referral coordinator in Decatur, GA is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.
More about Referral Coordinator jobs
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Referral Coordinator jobs near you
Infographic showing various Referral Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 15% Part Time, 2% Temporary, and 14% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,368 per year, or $19.9 per hour.

Referral Coordinator

Morehouse School of Medicine

Atlanta, GA • On-site

$46K/yr

Full-time

Posted 17 days ago

Job description

Posting Details
Position Information
About MSM
Morehouse School of Medicine (MSM) is a place of distinction, serving as the nation's leading academic medical center for vulnerable populations. It's also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow's leaders.
We exist to:
• Improve the health and well-being of individuals and communities;
• Increase the diversity of the health professional and scientific workforce;
• Address primary health care through programs in education, research and service;
With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world.
At Morehouse School of Medicine, we're leading the creation and advancement of health equity. You will find a fulfilling career at MSM!
Posting Number
NONAC3763
Job Title
Referral Coordinator
Position Title
Referral Coordinator
Position Type
Non-Faculty
Number of vacancies
1
Salary
Up to $46,000
Department
MHC Family Medicine
Position Summary
The Referral Coordinator is responsible for coordinating, processing, and monitoring patient referrals to ensure timely access to specialty care and diagnostic services. This role serves as a liaison between patients, providers, insurance companies, and external healthcare organizations to facilitate seamless care coordination while delivering an exceptional patient experience.
The Referral Coordinator ensures referrals are processed accurately, authorizations are obtained when required, appointments are coordinated efficiently, and documentation is maintained in Epic in accordance with organizational, payer, and regulatory requirements.
Essential Duties and Responsibilities
Referral Management
  • Receive, review, and process incoming and outgoing referrals.
  • Coordinate specialty appointments for patients.
  • Monitor Epic referral work queues daily.
  • Ensure referrals contain complete clinical documentation.
  • Verify referral requirements according to payer guidelines.
  • Obtain and document prior authorizations as required.
  • Track referral status through completion.
  • Monitor referral aging and resolve delays promptly.
  • Coordinate urgent and expedited referrals.
  • Facilitate communication between referring and consulting providers.
  • Ensure referral documentation is complete prior to scheduling.

Epic Responsibilities
Utilize Epic to support efficient referral coordination by:
  • Managing referral work queues.
  • Updating referral status.
  • Documenting patient communications.
  • Scheduling appointments.
  • Utilizing In Basket messaging.
  • Reviewing Care Everywhere documentation.
  • Scanning external consultation reports.
  • Uploading outside records.
  • Completing referral documentation accurately.
  • Closing completed referrals.
  • Monitoring referral aging reports.
  • Supporting provider documentation needs.

Insurance Verification and Authorization
  • Verify insurance eligibility.
  • Determine referral requirements by payer.
  • Obtain prior authorizations.
  • Submit required clinical documentation.
  • Follow payer policies and medical necessity guidelines.
  • Monitor authorization approvals and denials.
  • Resolve authorization issues timely.
  • Communicate authorization status with providers and patients.

Patient Coordination
  • Educate patients regarding the referral process.
  • Coordinate appointments with specialty providers.
  • Communicate appointment details.
  • Provide preparation instructions.
  • Ensure patients understand next steps.
  • Assist patients with transportation or scheduling barriers when appropriate.
  • Follow up on incomplete referrals.

Provider Support
  • Collaborate with physicians and advanced practice providers.
  • Clarify referral orders.
  • Coordinate urgent referrals.
  • Communicate scheduling updates.
  • Obtain missing clinical documentation.
  • Support continuity of care.

Patient Experience
Deliver compassionate, patient-centered service by:
  • Utilizing AIDET communication standards.
  • Demonstrating empathy and professionalism.
  • Maintaining confidentiality.
  • Responding promptly to patient inquiries.
  • Addressing concerns through service recovery.
  • Promoting equitable access to care.

Care Coordination
Coordinate with:
  • Primary Care Providers
  • Specialty Providers
  • Hospitals
  • Imaging Centers
  • Laboratory Services
  • Care Management
  • Population Health
  • Patient Access
  • Revenue Cycle
  • Managed Care
  • External physician offices

Quality and Compliance
  • Maintain HIPAA compliance.
  • Follow organizational policies.
  • Maintain accurate documentation.
  • Support quality initiatives.
  • Participate in audits.
  • Assist with accreditation readiness.
  • Maintain referral documentation standards.

Performance Expectations
The Referral Coordinator is expected to:
  • Process referrals accurately and timely.
  • Meet departmental productivity standards.
  • Maintain excellent customer service.
  • Communicate professionally.
  • Reduce referral delays.
  • Improve referral completion rates.
  • Support patient access initiatives.
  • Demonstrate teamwork and accountability.

Key Performance Indicators (KPIs)
  • Referral turnaround time
  • Referral completion rate
  • Referral aging
  • Prior authorization turnaround time
  • Referral accuracy
  • Patient satisfaction
  • Epic documentation accuracy
  • In Basket response time
  • Appointment scheduling timeliness
  • Referral leakage reduction
  • Work queue productivity

Knowledge, Skills, and Abilities
  • Excellent communication skills.
  • Strong organizational abilities.
  • Critical thinking and problem-solving.
  • Attention to detail.
  • Time management.
  • Customer service excellence.
  • Ability to manage multiple priorities.
  • Knowledge of insurance regulations.
  • Proficiency in Microsoft Office and Epic.
  • Ability to work independently and collaboratively.

Minimum Qualifications
Required Qualifications
  • High school diploma or GED required.
  • Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred.
  • Minimum two years of healthcare experience.
  • Experience coordinating referrals and prior authorizations.
  • Knowledge of medical terminology.
  • Experience with commercial, Medicare, and Medicaid insurance.
  • Epic experience preferred.
  • Strong customer service skills.

Preferred Qualifications
Preferred Qualifications
  • Ambulatory healthcare experience.
  • Academic medical practice experience.
  • Multi-specialty practice experience.
  • Care coordination experience.
  • Population health or value-based care experience.

Closing Date
10/20/2026
Open Until Filled
No
Special Instructions to Applicants
Employment in this role may be contingent upon extramural funding and successful performance and may be terminated or reduced in percentage of appointment if such funding is not secured or ceases to be available.
Quick Link
https://careers.msm.edu/postings/24397
EEO Statement Summary
Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.
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