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Referral Coordinator Jobs in Decatur, GA (NOW HIRING)

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for new patients while also ...

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for new patients while also ...

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Training & development Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for ...

Referral Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

What You'll Do As a Referral Coordinator at OrthoAtlanta, you'll: * Prioritize and schedule referrals based on urgency, ensuring timely follow-up and seamless handoffs to specialists and providers

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

New

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

New

Referral Coordinator (68006)

Atlanta, GA

$17.25 - $22.50/hr

Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to ...

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Referral Coordinator information

See Decatur, GA salary details

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How much do referral coordinator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for referral coordinator in Decatur, GA is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Referral Coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

How much does a referral coordinator make?

The average salary for a referral coordinator varies depending on experience and location, but typically ranges from $40,000 to $60,000 annually. In some regions, salaries can be higher with additional certifications or specialized skills in healthcare or social services environments.

What are Referral Coordinators?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What is another name for a referral coordinator?

A referral coordinator is also known as a patient access coordinator or referral specialist. These roles involve managing patient referrals, coordinating communication between healthcare providers, and ensuring proper documentation. The titles may vary depending on the healthcare setting but generally refer to the same responsibilities.

What is the role of a referral coordinator?

A referral coordinator manages the process of connecting patients or clients with appropriate healthcare providers or services. They review referral requests, ensure all necessary documentation is complete, and coordinate communication between providers and patients to facilitate timely care. Strong organizational and communication skills are essential for this role.

What Does a Referral Coordinator Do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as program managers, project directors, or operations managers, which typically require extensive experience and advanced skills. These roles can offer higher salaries, especially in industries like healthcare, technology, or finance, where coordination involves complex responsibilities and leadership. Certifications and a strong track record can also contribute to higher compensation in these positions.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

How does a Referral Coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.
What are popular job titles related to Referral Coordinator jobs in Decatur, GA? For Referral Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Referral Coordinator jobs in Decatur, GA look for? The top searched job categories for Referral Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Referral Coordinator jobs? Cities near Decatur, GA with the most Referral Coordinator job openings:
Infographic showing various Referral Coordinator job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $41,368 per year, or $19.9 per hour.

Referral Coordinator

Nexuscps LLC

Conyers, GA • On-site

$14 - $18.25/hr

Full-time

Re-posted 6 days ago


Job description

Referral Coordinator / Front Desk Coordinator

Position Summary
The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for new patients while also providing front desk coverage at the Conyers clinic on Tuesdays and Thursdays. This role ensures referrals are accurately reviewed, routed, documented, and tracked while delivering exceptional customer service to patients during scheduled front desk shifts.
In addition to the scheduled Conyers coverage, this position is expected to provide front desk support at other NexGen Medical Centers locations as needed to assist with staffing coverage and operational needs.
This role requires strong attention to detail, excellent organizational skills, adaptability, and the ability to balance administrative referral responsibilities with direct patient interaction.
Essential Duties and Responsibilities
Referral Processing
Receive and review incoming MRI referrals transmitted from clinics.
Verify referral details against the provider encounter documentation in the EHR, including:
Ordered body part(s)
Diagnostic codes
Patient stage status in CRM
Identify discrepancies between referral documentation and provider encounters and initiate appropriate escalation or correction procedures.
Documentation and CRM Management
Maintain accurate and timely documentation within CRM.
Ensure all referral activity and communications are properly documented.
Update referral status throughout the patient's imaging process.
Appointment Tracking and Follow-Up
Monitor imaging portals daily for scheduling updates.
Track appointment status and scheduling progress.
Update CRM with appointment information, including:
Appointment date and time
Imaging facility
Current scheduling status
Relevant notes and follow-up information
Front Desk Coordination (Conyers – Tuesdays & Thursdays)
Serve as the Front Desk Coordinator at the Conyers clinic every Tuesday and Thursday.
Greet patients and visitors in a professional and friendly manner.
Check patients in and out using company systems.
Verify patient demographics, insurance, and required documentation.
Assist patients with completing required paperwork.
Answer incoming phone calls and assist with scheduling, rescheduling, and general inquiries.
Coordinate patient flow with providers and medical assistants to ensure efficient clinic operations.
Maintain a clean, organized, and welcoming reception area.
Front Desk Coverage
Provide front desk coverage at other NexGen Medical Centers clinics as needed based on operational and staffing needs.
Travel to assigned clinics when requested to support patient care and clinic operations.
Compliance and Quality Assurance
Ensure referrals are processed according to established company procedures.
Maintain confidentiality and compliance with HIPAA and company policies.
Support workflow accuracy through thorough review and documentation practices.
Follow all front desk, referral, and scheduling workflows established by the organization.
Qualifications

Education and Experience
High school diploma or equivalent required.
Experience in healthcare referrals, medical scheduling, front desk operations, medical records, case management support, or healthcare administration preferred.
Experience working with CRM and electronic health record systems preferred.
Previous patient-facing customer service experience is strongly preferred.
Knowledge, Skills, and Abilities
Strong attention to detail and organizational skills.
Excellent customer service and interpersonal communication skills.
Ability to review and verify medical documentation accurately.
Ability to multitask and prioritize responsibilities in a fast-paced medical environment.
Ability to transition between administrative referral work and patient-facing front desk responsibilities.
Proficiency with Zoho CRM, Charm EHR, Microsoft Office, and email communication.
Understanding of medical terminology, diagnostic codes, and referral workflows preferred.
Ability to maintain confidentiality and handle sensitive patient information.
Reliable transportation and willingness to travel between clinic locations as business needs require.