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Recovery Resolution Analyst Jobs (NOW HIRING)

Vangard, Inc.

Tax Resolution Specialist

Malvern, PA · On-site

Tax Resolution Services is the clientfacing function within the Tax and Cost Basis organization ... Strong service recovery, analytical, organizational, and prioritization skills. * Selfstarter able ...

F.N.B. Corporation

Check Dispute Analyst

Pittsburgh, PA · On-site

... to recover funds. Primary Responsibilities: Reviews check disputes submitted by customers for ... Analyst coordinates with internal parties to gather necessary documentation from customers in order ...

Fnbcorp

Check Dispute Analyst

Pittsburgh, PA · On-site

... to recover funds. Primary Responsibilities: Reviews check disputes submitted by customers for ... Analyst coordinates with internal parties to gather necessary documentation from customers in order ...

JLab Audio

Revenue Recovery Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

Role Overview We are seeking a detail-oriented Revenue Recovery Analyst to protect revenue and ... Beyond day-to-day resolution, you'll help uncover trends, identify root causes, and influence ...

Select Medical

Financial Recovery Analyst

Camp Hill, PA · On-site

Overview Financial Recovery Analyst Competitive Hourly Rate ON-SITE BONUS ELIGIBLE Can you untangle ... Excellent problem solving, resolution skills * Prioritization skills and ability to meet deadlines ...

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How much do recovery resolution analyst jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for recovery resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Recovery Resolution Analyst vs Collections Specialist?

AspectRecovery Resolution AnalystCollections Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related fieldOften requires high school diploma or equivalent; some roles prefer certifications in collections or finance
Work EnvironmentOffice setting, analyzing accounts, resolving recovery issuesCall centers, customer service environments, direct contact with clients
Employer & Industry UsageFinancial institutions, banks, debt recovery firmsCredit card companies, banks, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery, analyzing resolution processesFocus on debt collection techniques and customer interactions

The Recovery Resolution Analyst primarily focuses on analyzing and resolving complex recovery cases within financial institutions, often requiring a degree and analytical skills. In contrast, Collections Specialists typically handle outbound calls to collect overdue payments, often with less emphasis on analysis. Both roles are vital in debt management but differ in responsibilities and work environment.

What are some common challenges faced by Recovery Resolution Analysts, and how can they be addressed?

Recovery Resolution Analysts often encounter complex claims or billing discrepancies that require detailed investigation and persistent follow-up with multiple stakeholders, such as providers, payers, and internal departments. Navigating various systems and interpreting policy guidelines can be challenging, especially when resolving high-volume or time-sensitive cases. To address these challenges, strong organizational skills, effective communication, and a collaborative approach with cross-functional teams are essential. Many organizations also provide ongoing training and peer support to help analysts stay up-to-date with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a Recovery Resolution Analyst, and why are they important?

To thrive as a Recovery Resolution Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or healthcare administration. Familiarity with claims management systems, Excel, and sometimes knowledge of HIPAA regulations or healthcare billing codes is typically required. Excellent problem-solving, communication, and negotiation skills help resolve discrepancies and collaborate with clients or internal teams. These abilities are crucial for accurately identifying and recovering funds, minimizing losses, and ensuring compliance in complex environments.

What are Recovery Resolution Analysts?

Recovery Resolution Analysts are professionals who investigate and resolve issues related to overpayments, claims discrepancies, or financial errors within organizations, especially in industries like healthcare or insurance. They analyze account records, identify the root causes of payment variances, and work to recover lost funds or correct financial inaccuracies. Their role often involves collaborating with internal departments and external partners to ensure accurate resolution and prevent future errors. Recovery Resolution Analysts also document findings and recommend process improvements to minimize recurring issues.
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Recovery Resolution Analyst jobs near you
Infographic showing various Recovery Resolution Analyst job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Tax Resolution Specialist

Tax Resolution Specialist

Vangard, Inc.

Malvern, PA • On-site

Full-time

Posted 5 days ago

Job description

Tax Resolution Services is the clientfacing function within the Tax and Cost Basis organization. This role supports all client segments with complex and elevated issues, playing a critical piece to analyzing and resolving complex tax and cost basis issues, while clearly communicating those concepts to clients and crew. The role drives corrective actions and ensures optimal resolution through completion.

Responsibilities:

  • Owns and manages a broad range of complex cost basis resolution cases, utilizing strong client relationship skills in both verbal and written communication with internal crew and external clients.

  • Applies sound judgment and decisionmaking to identify, research, and resolve sensitive client issues, initiating service recovery and escalating as needed to ensure resolution in accordance with regulatory and compliance standards.

  • Effectively manages client relationships throughout the resolution lifecycle, clearly explaining complex topics based on audience needs and maintaining strong CRM practices.

  • Proactively identifies trends, workflow gaps, and system issues; participates in analysis and resolution efforts while navigating ambiguity and driving solutions forward.

  • Sets appropriate expectations with internal and external clients, determines effective followup strategies, and documents voiceoftheclient feedback for trend reporting.

  • Actively participates in a lean management culture, including daily huddles, problemsolving sessions, meetings, and training to enhance the client and crew experience.

  • Participates in special projects and other duties as assigned.

Qualifications:

  • Undergraduate degree or equivalent tax and cost basis experience preferred.

  • Minimum three years of general experience, with at least one year of brokerage or problem resolution experience preferred.

  • Series 7 and Series 63 licenses are required.

  • Strong service recovery, analytical, organizational, and prioritization skills.

  • Selfstarter able to work independently and develop solutions in situations with limited precedent.

  • Exceptional client relationship management, interpersonal, and communication skills, with the ability to explain complex concepts to diverse audiences.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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