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Recovery Resolution Analyst Jobs (NOW HIRING)

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Resolution Analyst, Denials

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The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue. This ...

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$16

$27

$46

How much do recovery resolution analyst jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for recovery resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Recovery Resolution Analyst vs Collections Specialist?

AspectRecovery Resolution AnalystCollections Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related fieldOften requires high school diploma or equivalent; some roles prefer certifications in collections or finance
Work EnvironmentOffice setting, analyzing accounts, resolving recovery issuesCall centers, customer service environments, direct contact with clients
Employer & Industry UsageFinancial institutions, banks, debt recovery firmsCredit card companies, banks, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery, analyzing resolution processesFocus on debt collection techniques and customer interactions

The Recovery Resolution Analyst primarily focuses on analyzing and resolving complex recovery cases within financial institutions, often requiring a degree and analytical skills. In contrast, Collections Specialists typically handle outbound calls to collect overdue payments, often with less emphasis on analysis. Both roles are vital in debt management but differ in responsibilities and work environment.

What are some common challenges faced by Recovery Resolution Analysts, and how can they be addressed?

Recovery Resolution Analysts often encounter complex claims or billing discrepancies that require detailed investigation and persistent follow-up with multiple stakeholders, such as providers, payers, and internal departments. Navigating various systems and interpreting policy guidelines can be challenging, especially when resolving high-volume or time-sensitive cases. To address these challenges, strong organizational skills, effective communication, and a collaborative approach with cross-functional teams are essential. Many organizations also provide ongoing training and peer support to help analysts stay up-to-date with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a Recovery Resolution Analyst, and why are they important?

To thrive as a Recovery Resolution Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or healthcare administration. Familiarity with claims management systems, Excel, and sometimes knowledge of HIPAA regulations or healthcare billing codes is typically required. Excellent problem-solving, communication, and negotiation skills help resolve discrepancies and collaborate with clients or internal teams. These abilities are crucial for accurately identifying and recovering funds, minimizing losses, and ensuring compliance in complex environments.

What are Recovery Resolution Analysts?

Recovery Resolution Analysts are professionals who investigate and resolve issues related to overpayments, claims discrepancies, or financial errors within organizations, especially in industries like healthcare or insurance. They analyze account records, identify the root causes of payment variances, and work to recover lost funds or correct financial inaccuracies. Their role often involves collaborating with internal departments and external partners to ensure accurate resolution and prevent future errors. Recovery Resolution Analysts also document findings and recommend process improvements to minimize recurring issues.
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Recovery Resolution Analyst jobs near you
Infographic showing various Recovery Resolution Analyst job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Dental Recovery & Resolution Analyst

Dental Recovery & Resolution Analyst

UnitedHealth Group

Dallas, TX • On-site

$23.89 - $42.69/hr

Full-time

Retirement

Posted 5 days ago

UnitedHealth Group rating

7.5

Company rating: 7.5 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

221st of 869 rated healthcare providers

Job description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm EST. It may be necessary, given the business need, to work occasional overtime and / or weekend coverage.
We offer weeks of on-the-job training. The hours of training will be aligned with your schedule.
Primary Responsibilities:
  • Investigate, recover, and resolve dental claims issues, including handling and processing tax levies
  • Initiate and conduct calls with providers to obtain information related to returned checks and payment discrepancies
  • Investigate, manage, and pursue recoveries and payables related to subrogation claims, including file management
  • Process claim recoveries accurately and in accordance with established procedures
  • Ensure compliance with state and federal regulations, reimbursement guidelines, and contractual obligations
  • Serve as the dedicated point of contact for Finance teams regarding dental claims and recovery matters
  • Prepare and complete required financial reporting, including return checks, tax levies, and related activities
  • Act as the Subject Matter Expert (SME) for all finance-related inquiries from the claims processing team

This is a challenging role with serious impact. You'll need to sort through complex situations to understand and clarify where errors happened or where they may continue to happen. It's a fast paced environment that takes focus, intensity and resilience.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age OR older
  • 2+ years of claims OR collections experience
  • 2+ years of experience of VACCN Dental Claims processing
  • 1+ years of experience analyzing and solving customer problems
  • Ability to work full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm EST. It may be necessary, given the business need, to work occasional overtime and / or weekend coverage.

Preferred Qualifications:
  • Experience working in the dental health care industry
  • Experience working with claims and / or recovery
  • Experience using claims platforms such as MedNet, Facets, and / or OnBase
  • Intermediate level of Microsoft Excel
  • Knowledge of dental check processing workflows
  • Customer service background within dental claims

Telecommuting Requirements:
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 - $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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