Senior Performance Analyst
Calgary, AB · On-site
Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency
Senior Performance Analyst
Calgary, AB · On-site
Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency
Senior Performance Analyst
Edmonton, AB · On-site
Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency
Senior Performance Analyst
Edmonton, AB · On-site
Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency
(CAN) General Merchandise Department Manager
Camrose, AB · On-site
CA$17.75/hr
Sales Floor Coverage and Recovery Assigns associates to support coverage as needed across the sales ... Associate Training and Coaching Provides training, coaching, and ongoing feedback to associates to ...
(CAN) General Merchandise Department Manager
Camrose, AB · On-site
CA$17.75/hr
Sales Floor Coverage and Recovery Assigns associates to support coverage as needed across the sales ... Associate Training and Coaching Provides training, coaching, and ongoing feedback to associates to ...
Crew Lead - Good Contracting
Calgary, AB · On-site
We provide recovery programs, housing, and vocational training to people in the pursuit of a life ... daily briefings. - Coach Crew Members through hands on skill development and provide regular ...
Crew Lead - Good Contracting
Calgary, AB · On-site
We provide recovery programs, housing, and vocational training to people in the pursuit of a life ... daily briefings. - Coach Crew Members through hands on skill development and provide regular ...
Program Manager - HELP Outreach
Calgary, AB · On-site
CA$71K/yr
Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices * Proven leadership experience, including coaching, training, and performance management
Program Manager - HELP Outreach
Calgary, AB · On-site
CA$71K/yr
Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices * Proven leadership experience, including coaching, training, and performance management
Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices * Proven leadership experience, including coaching, training, and performance management
Quick apply
Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices * Proven leadership experience, including coaching, training, and performance management
Planning / Scheduling Manager
Calgary, AB · On-site
... and recovery planning workshops. Develop, mentor, and support planners / schedulers, including workload planning, technical coaching, quality control, and consistent use of project controls ...
Planning / Scheduling Manager
Calgary, AB · On-site
... and recovery planning workshops. Develop, mentor, and support planners / schedulers, including workload planning, technical coaching, quality control, and consistent use of project controls ...
Housing Program Manager
Calgary, AB · On-site
CA$71K/yr
Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices * Proven leadership experience, including coaching, training, supervision, and performance ...
Housing Program Manager
Calgary, AB · On-site
CA$71K/yr
Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices * Proven leadership experience, including coaching, training, supervision, and performance ...
Coach, mentor, develop, and performance manage team members through consistent performance review ... to provide better recovery and support for our clients. We're changing how healthcare is ...
Coach, mentor, develop, and performance manage team members through consistent performance review ... to provide better recovery and support for our clients. We're changing how healthcare is ...
FT Team Lead - PBSH
Calgary, AB · On-site
CA$29.04/hr
Supervise, coach, and discipline front-line staff; conduct performance reviews * Ensure respectful ... Understanding of harm reduction, withdrawal management, trauma-informed care, and recovery-oriented ...
Quick apply
FT Team Lead - PBSH
Calgary, AB · On-site
CA$29.04/hr
Supervise, coach, and discipline front-line staff; conduct performance reviews * Ensure respectful ... Understanding of harm reduction, withdrawal management, trauma-informed care, and recovery-oriented ...
Maintains strategic product presentation and merchandising by ensuring product recovery, restock ... Partner with management to provide coaching, guidance and direction to Associates; responsible for ...
Maintains strategic product presentation and merchandising by ensuring product recovery, restock ... Partner with management to provide coaching, guidance and direction to Associates; responsible for ...
This role is essential in ensuring maximum, efficient production recovery while maintaining ... Provide coaching and training to other employees as needed. Provide responsible and effective ...
This role is essential in ensuring maximum, efficient production recovery while maintaining ... Provide coaching and training to other employees as needed. Provide responsible and effective ...
Coach, train, mentor and develop a team. Actively map out forward-thinking career development plans ... and duty recovery programs * Experience working directly with Canadian and foreign government ...
New
Coach, train, mentor and develop a team. Actively map out forward-thinking career development plans ... and duty recovery programs * Experience working directly with Canadian and foreign government ...
New
Coach, train, mentor and develop a team. Actively map out forward-thinking career development plans ... and duty recovery programs * Experience working directly with Canadian and foreign government ...
New
Coach, train, mentor and develop a team. Actively map out forward-thinking career development plans ... and duty recovery programs * Experience working directly with Canadian and foreign government ...
New
Team Lead - Community Housing
Calgary, AB · On-site
CA$60K/yr
Provide coaching, training, supervision and verbal discipline to front line staff * Conduct ... Strong understanding of harm reduction, withdrawal management, trauma-informed care, and recovery ...
Quick apply
Team Lead - Community Housing
Calgary, AB · On-site
CA$60K/yr
Provide coaching, training, supervision and verbal discipline to front line staff * Conduct ... Strong understanding of harm reduction, withdrawal management, trauma-informed care, and recovery ...
Coach, mentor, develop, and performance manage clinical and non-clinical team members * Support ... to provide better recovery and support for our clients. We're changing how healthcare is ...
Coach, mentor, develop, and performance manage clinical and non-clinical team members * Support ... to provide better recovery and support for our clients. We're changing how healthcare is ...
Lead Terminal Operator
Slave Lake, AB · On-site
Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste ... You will be responsible for supervising, coaching, and training Operators while ensuring the safe ...
Lead Terminal Operator
Slave Lake, AB · On-site
Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste ... You will be responsible for supervising, coaching, and training Operators while ensuring the safe ...
Lead Terminal Operator
Slave Lake, AB · On-site
Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste ... You will be responsible for supervising, coaching, and training Operators while ensuring the safe ...
Lead Terminal Operator
Slave Lake, AB · On-site
Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste ... You will be responsible for supervising, coaching, and training Operators while ensuring the safe ...
... coaching, and ensure alignment with case plan objectives. Adjust plans as needed to reflect ... Strong knowledge of addictions, recovery-oriented systems of care, and housing first philosophy
New
Quick apply
... coaching, and ensure alignment with case plan objectives. Adjust plans as needed to reflect ... Strong knowledge of addictions, recovery-oriented systems of care, and housing first philosophy
New
... recoveries and various other reconciliations. * Provides project teams with ad hoc reports and ... Supervises, mentors and coaches entry level accounting staff. Qualifications * Postsecondary degree ...
... recoveries and various other reconciliations. * Provides project teams with ad hoc reports and ... Supervises, mentors and coaches entry level accounting staff. Qualifications * Postsecondary degree ...
Recovery Coach information
See Alberta salary details
$10.82 - $12.02
5% of jobs
$12.02 - $13.22
15% of jobs
$13.62 is the 25th percentile. Wages below this are outliers.
$13.22 - $14.42
16% of jobs
The median wage is $15.54 / hr.
$14.42 - $15.63
16% of jobs
$15.63 - $16.83
9% of jobs
$16.83 - $18.03
10% of jobs
$18.72 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.23
7% of jobs
$19.23 - $20.43
8% of jobs
$20.43 - $21.63
6% of jobs
$21.63 - $22.84
5% of jobs
$22.84 - $24.04
2% of jobs
$10
$17
$24
How much do recovery coach jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for recovery coach in Alberta is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.71 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a recovery coach, and why are they important?
To thrive as a Recovery Coach, you need a solid understanding of addiction recovery principles, motivational interviewing, and often a relevant certification such as Certified Recovery Coach or Peer Recovery Specialist. Familiarity with case management systems, documentation software, and telehealth platforms is commonly required. Exceptional listening, empathy, and the ability to inspire and build trust set top Recovery Coaches apart. These skills are crucial for guiding clients through recovery, fostering accountability, and supporting sustainable behavioral change.
What is a recovery coach?
Recovery coaches support individuals on their journey from addiction. As a recovery coach, your clients are in a recovery program for addiction, such as drug or alcohol programs, and your job is to help them create a recovery plan to overcome their addiction and stay sober. You are a mentor and role model and encourage your clients to work through difficult times and relapses. Your job duties include performing client intake interviews, leading group and one-on-one sessions, and collaborating with other staff at the rehab treatment facility.
What are some common challenges recovery coaches face when supporting clients in early stages of recovery?
Recovery Coaches often encounter challenges such as helping clients navigate cravings, develop healthy coping mechanisms, and rebuild trust with family and friends. They may also need to address setbacks or relapses with empathy while encouraging accountability. Building rapport and maintaining professional boundaries are essential, as is collaborating with clinical teams to ensure clients receive comprehensive support. Flexibility, patience, and strong communication skills are key to overcoming these challenges.
What is the difference between Recovery Coach vs Addiction Counselor?
| Aspect | Recovery Coach | Addiction Counselor |
|---|---|---|
| Credentials | Typically no formal licensing; may have certifications like Certified Recovery Coach | Licensed or certified, e.g., CADC, CAC |
| Work Environment | Community settings, peer support groups, outpatient programs | Clinics, treatment centers, hospitals |
| Industry Usage | Focus on motivation, goal setting, peer support | Focus on therapy, assessment, treatment planning |
Recovery Coaches and Addiction Counselors both support individuals with substance use issues, but Recovery Coaches primarily provide peer support and motivation without clinical treatment, while Addiction Counselors deliver therapy and clinical interventions. The roles often overlap in community settings, but their credentials and scope of practice differ.
More about Recovery Coach jobs
What are the most commonly searched types of Recovery Coach jobs in Alberta? The most popular types of Recovery Coach jobs in Alberta are:
What are popular job titles related to Recovery Coach jobs in Alberta? For Recovery Coach jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Recovery Coach jobs in Alberta look for? The top searched job categories for Recovery Coach jobs in Alberta are:
What cities in Alberta are hiring for Recovery Coach jobs? Cities in Alberta with the most Recovery Coach job openings:
What are popular job titles related to Recovery Coach jobs in AB? For Recovery Coach jobs in AB, the most frequently searched job titles are:
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
23rd of 97 rated telecommunications companies
Job description
Description
Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive measurable results across our Business portfolios.
Join our team and what we'll accomplish together
We are the Business Accounts Receivable Management team within Finance Assurance Operations, managing AR and bad debt across all TELUS Business portfolios. We're seeking an experienced professional to dramatically improve our bad debt performance by driving the evolution of AR processes toward industry-leading standards.
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for identifying, prioritizing, and tracking improvement initiatives across the team.
What you'll do
Oversee written-off accounts and drive portfolio recovery across TELUS Business Credit Services
Manage third-party collection agencies, paralegal, and law firms; establish and monitor performance KPIs
Negotiate vendor contracts, fee structures, and settlement agreements with corporate clients
Develop internal collections processes and coach teams to improve performance and efficiency
Report on collection performance metrics across multiple segments and portfolios
Collaborate cross-functionally (Credit, Finance, Sales, Legal) on collections strategy alignment
Integrate new collections portfolios during acquisitions and organizational changes
Drive continuous process improvement and technology enhancements
Qualifications
What you bring
Bachelor's degree in Finance, Accounting, Business Administration, or related field
5-7 years of B2B collections management experience, including agency and legal collections oversight
Agency performance review and data-driven collection strategy optimization
Skilled negotiator with proven ability to structure payment plans while preserving client relationships
Detail-oriented with strong process improvement and creative problem-solving capabilities
Excellent stakeholder communication and cross-functional collaboration
Advanced MS Suite and Excel/Google Sheets proficiency for reporting and analysis
Great-to-haves
Experience with managing external / third party collection agencies, managing B2B collections portfolios, experience working with internal and external counsel and a general awareness of the legal process surrounding debt collection lawsuits.
Experience in process improvement, documentation, and financial reporting.
Experience working with SQL
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.