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Records Retrieval Jobs in Spring, TX (NOW HIRING)

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Champion Records Service - Expeditor / Records Follow-Up Specialist About Champion Records Service Champion Records Service is a Houston-based boutique medical record retrieval company serving law ...

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Champion Records Service - Expeditor / Records Follow-Up Specialist About Champion Records Service Champion Records Service is a Houston-based boutique medical record retrieval company serving law ...

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Responsible for the systematic organization of both physical and electronic records to ensure easy retrieval and compliance with data management policies. * Data Entry and Management : Accurately ...

Medical Records Clerk

Houston, TX

$15.25 - $18.75/hr

Retrieve and process requests for patient information from healthcare providers and authorized personnel. Input and update patient information in electronic health record (EHR) systems. Ensure the ...

The Records Technician is responsible for the preservation and retrieval of aircraft maintenance records in accordance with FAA regulations and company policy. Essential Functions: * Perform accurate ...

Collaborate with relevant stakeholders to determine appropriate metadata and indexing standards for records to ensure easy retrieval and accessibility. * Coordinate the secure destruction or transfer ...

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Records Retrieval information

See Spring, TX salary details

$12

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$26

How much do records retrieval jobs pay per hour?

As of May 30, 2026, the average hourly pay for records retrieval in Spring, TX is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Records Retrieval Specialist, and why are they important?

To thrive as a Records Retrieval Specialist, you need strong organizational skills, attention to detail, and knowledge of privacy regulations, often supported by a high school diploma or equivalent. Familiarity with electronic record management systems, secure file transfer tools, and document management software is typically required. Effective communication, time management, and problem-solving abilities help you excel when working with clients and navigating complex requests. These skills are crucial to ensure accurate, timely, and compliant handling of sensitive information in legal, medical, or insurance contexts.

What are some common challenges faced in a Records Retrieval role, and how can they be managed?

Records Retrieval professionals often encounter challenges such as locating incomplete or mislabeled records, handling time-sensitive requests, and adhering to strict privacy regulations like HIPAA. Successfully managing these challenges requires strong organizational skills, attention to detail, and familiarity with both electronic and paper filing systems. Building effective communication with medical providers or legal offices and using specialized retrieval software can also streamline the process and ensure timely, accurate delivery of records.

What is records retrieval?

Records retrieval is the process of locating, requesting, and obtaining documents or information from various sources, such as medical facilities, government agencies, or businesses. This service is commonly used in legal, insurance, and healthcare industries to gather necessary records for claims, cases, or audits. Records retrieval professionals ensure that the correct documents are acquired efficiently and in compliance with privacy laws like HIPAA. They often handle confidential information and must follow strict protocols to protect client data.

What is the difference between Records Retrieval vs Data Entry Clerk?

AspectRecords RetrievalData Entry Clerk
Required CredentialsHigh school diploma, sometimes certifications in records managementHigh school diploma or equivalent, basic computer skills
Work EnvironmentOffices, archives, government agenciesOffices, data centers, administrative settings
Employer & Industry UsageLegal, healthcare, government, corporateBusiness, healthcare, retail, finance
Common Search & ComparisonRecords Retrieval vs Data Entry Clerk

Records Retrieval involves locating and providing access to stored documents or data, often requiring knowledge of filing systems and records management. Data Entry Clerks focus on inputting data into computer systems accurately and efficiently. While both roles require attention to detail and basic computer skills, Records Retrieval emphasizes access and organization of existing records, whereas Data Entry focuses on data input and management.

What are popular job titles related to Records Retrieval jobs in Spring, TX? For Records Retrieval jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Records Retrieval jobs in Spring, TX look for? The top searched job categories for Records Retrieval jobs in Spring, TX are:
What cities near Spring, TX are hiring for Records Retrieval jobs? Cities near Spring, TX with the most Records Retrieval job openings:
Infographic showing various Records Retrieval job openings in Spring, TX as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 52% Physical, 13% Hybrid, and 35% Remote job distribution, with an average salary of $38,605 per year, or $18.6 per hour.

Medical Record Retrieval Caller / Follow Up Specialist

Champion Records Service

Houston, TX • On-site

$17 - $19/hr

Full-time

Dental, Vision, PTO

Posted 16 days ago

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Job description

Champion Records Service – Expeditor / Records Follow-Up Specialist


About Champion Records Service

Champion Records Service is a Houston-based boutique medical record retrieval company serving law firms nationwide. We specialize in obtaining medical, billing, radiology, employment, banking, and other litigation-related records with accuracy, urgency, and communication.

Our culture is built around teamwork, accountability, consistency, and client service. We believe communication drives results, and every member of our team plays a critical role in delivering an exceptional experience to our clients.


Expeditor / Records Follow-Up Specialist

Location:

Houston, TX

Employment Type:

Full-Time

Compensation:

$17 to $19 per hour based on experience
Performance-based bonus plan available


Position Overview

Champion Records is seeking a highly organized and professional Expeditor / Records Follow-Up Specialist to join our growing team.

This position is responsible for communicating directly with hospitals, clinics, copy services, custodians of records, and other facilities to confirm receipt of subpoenas and authorizations, verify status of requests, obtain page counts and invoices, coordinate payment, and expedite delivery of records.

The ideal candidate is confident on the phone, detail-oriented, persistent, and able to professionally manage high call volume while maintaining excellent documentation and communication.


Essential Responsibilities

  • Contact medical facilities, copy services, employers, banks, and other custodians regarding record requests
  • Confirm receipt of subpoenas, authorizations, and legal documents
  • Follow up on aging requests and expedite completion of records
  • Obtain page counts, fee information, and estimated completion dates
  • Coordinate payments and document all communication within company software
  • Track outstanding requests and identify delays or potential issues
  • Communicate updates to internal Case Managers and clients
  • Maintain accurate notes and status reporting
  • Assist with resolving rejected or incomplete requests
  • Meet daily productivity and communication goals
  • Provide professional customer service in all interactions
  • Other duties as assigned


Qualifications

  • Previous customer service, collections, call center, legal support, or record retrieval experience preferred
  • Strong verbal and written communication skills
  • Comfortable making outbound phone calls throughout the day
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Basic computer proficiency and typing skills required
  • Experience working with medical offices or legal industry is a plus
  • Dependable attendance and strong work ethic required


Ideal Candidate Traits

  • Persistent but professional communicator
  • Strong sense of urgency
  • Positive attitude and team-oriented mindset
  • Able to handle difficult conversations calmly
  • Self-starter who follows processes consistently
  • Comfortable working with deadlines and productivity goals


Why Work at Champion Records Service?

  • Family-oriented, team-driven environment
  • Stable and growing company
  • Opportunity for advancement
  • Performance bonus opportunities
  • Hands-on training and structured onboarding
  • Meaningful role supporting the legal industry
  • Leadership team focused on consistency, communication, and employee growth

At Champion Records, every phone call matters. Our Expeditors play a critical role in ensuring clients receive records timely and without surprises.


To Apply

Please submit your resume and a brief summary of your experience. Qualified candidates will be contacted to schedule a phone interview.


Company Description

Champion Records Service is a Houston-based legal support company that helps law firms obtain medical, billing, and other critical records. We are a process-driven team focused on speed, accuracy, and clear communication to deliver reliable results our clients depend on.