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Reception Manager Jobs in Arizona (NOW HIRING)

Manage the reception area to ensure effective internal and external communication. * Work closely with management to develop an integral team that effectively represents the company's quality and ...

Program Manager

Casa Grande, AZ · On-site

$52K - $56K/yr

The Program Manager will supervise direct care staff, including family support, respite, living skills providers, and reception staff, while ensuring high-quality services for youth and families.

Receptionist

Phoenix, AZ · On-site

$18 - $18.56/hr

Manage the front desk throughout the workday and respond promptly to general inquiries in person ... Maintain a neat reception area and ensure the front office remains presentable at all times.

Showing results 21-40

Reception Manager information

See Arizona salary details

$10.3K

$57.1K

$82.5K

How much do reception manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for reception manager in Arizona is $57,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $76,900.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are the most commonly searched types of Reception jobs in Arizona? The most popular types of Reception jobs in Arizona are:
What job categories do people searching Reception Manager jobs in Arizona look for? The top searched job categories for Reception Manager jobs in Arizona are:
What cities in Arizona are hiring for Reception Manager jobs? Cities in Arizona with the most Reception Manager job openings:
Infographic showing various Reception Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,078 per year, or $27.4 per hour.

Service Specialist - Receptionist

IST Management Services

Phoenix, AZ • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

195th of 251 rated facilities management


Job description

Service Specialist - Receptionist  will be responsible for performing services provided on-site in a highly professional environment. This reception position will include but are not limited to: business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, and administrative support.

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.

Check out http://www.istmanagement.com for more info on us!

Hours: Monday-Friday 7:00 AM – 5:30 PM with flexibility for additional attendance pending workloads

Location: Cental Phoenix Area

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Identity Theft Protection, AD&D, Pet Insurance, 7 paid holidays

Compensation: $17.00-$17.00 hr


The Service Specialist will be responsible performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Additional responsibilities include: 

  • Reception position - main responsibility 
  • Meet and Greet customers and direct them to conference rooms
  • Ensures the coordinated delivery of mail/package parcels
  • Sending and receiving emails and other administrative tasks as assigned
  • Filing and data entry
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  •  

Qualifications

  • High school diploma or GED 
  • Competency in performing multiple functional tasks
  • MS Office Suite skills; Excellent communication skills both verbal and written
  • Professionalism a plus
  • Reception or front office experience 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.


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