Workplace Experience Associate
Bill Rate: $22-25 on W2
Location: 2160 E Elliot Rd, Tempe AZ
Resource's typical working day:
- Responsible for handling mailroom services, including receiving, sorting, and delivering incoming and outgoing mail across the office.
- Manages postage and courier services, such as preparing packages for shipment via FedEx and ensuring timely dispatch.
- Oversees copy room maintenance, including stocking supplies and ensuring all areas are organized and well-equipped.
- Performs equipment checks, such as monitoring printers and copiers, reloading paper, and reporting any technical issues.
- Provides front-office support, assisting with partner room reservations and occasionally supporting the reception desk as needed.
- Participates in event planning and coordination, helping to host internal activities and ensuring logistics are in place for smooth execution.
Must-have skills:
- Mailroom experience: Candidate must have prior experience handling mailroom operations, including receiving, sorting, delivering mail, and managing courier services such as FedEx and postage.
- Strong communication skills: Ability to communicate clearly and professionally with internal teams, partners, and external vendors. This includes both verbal and written communication.
- Collaboration skills: Demonstrated ability to work effectively in a team environment, support cross-functional tasks, and assist colleagues in daily operations and shared responsibilities.
Years of experience: 0-2 years of mailroom experience and/or related field
Education: HS and GED
Software skills:
- Basic computer function
- Microsoft Suite
Interview process: 1 virtual and/or 1 in person interview
Summary: As a Workplace Experience Associate, you'll be responsible for delivering world-class customer service experience to employees and guests of a designated building.