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Quickbooks Customer Jobs (NOW HIRING)

Sole Solutions

Business Intelligence Analyst

Paramus, NJ · On-site

$50K - $75K/yr

... QuickBooks, CRM, and engineering platforms to ensure accurate, timely, and actionable insights. - Develop and maintain leadership dashboards, KPI scorecards, and periodic performance reports ...

Florida Fireplace Systems Inc

Be Seen First

Office Administrator & QuickBooks Coordinator

Pinellas Park, FL · On-site

$20 - $24/hr

Create and manage customer invoices within QuickBooks Online * Enter bills, process vendor payments, and maintain accurate records * Track accounts receivable and accounts payable * Maintain ...

Florida Fireplace Systems Inc

Be Seen First

Office Administrator & QuickBooks Coordinator

Pinellas Park, FL · On-site

$20 - $24/hr

Create and manage customer invoices within QuickBooks Online * Enter bills, process vendor payments, and maintain accurate records * Track accounts receivable and accounts payable * Maintain ...

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Quickbooks Customer information

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$24.5K

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How much do quickbooks customer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for quickbooks customer in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a QuickBooks customer service representative, and why are they important?

To thrive as a QuickBooks Customer Service Representative, you need strong knowledge of accounting principles, experience with QuickBooks software, and excellent problem-solving abilities, often supported by relevant training or certifications. Familiarity with customer relationship management (CRM) systems, help desk software, and remote support tools is essential. Outstanding communication, patience, and active listening skills help build trust and effectively resolve customer issues. These skills ensure efficient customer support, high satisfaction, and accurate resolution of technical or financial inquiries.

What is the difference between Quickbooks Customer vs Quickbooks Bookkeeper?

AspectQuickbooks CustomerQuickbooks Bookkeeper
CredentialsNo specific certifications requiredBookkeeping certifications (e.g., QuickBooks Certified User)
Work EnvironmentClient-facing, sales, and support rolesAccounting firms, small businesses, remote or office-based
Industry UsageUsed across various industries for client managementUsed in accounting and finance sectors for record-keeping
Search/Comparison IntentUnderstanding customer support or sales rolesUnderstanding accounting or bookkeeping roles

Quickbooks Customers focus on client relationship management and support, while Quickbooks Bookkeepers handle financial record-keeping and accounting tasks. Both roles are essential in the QuickBooks ecosystem but serve different functions within the business or client support process.

What does a QuickBooks customer do?

A QuickBooks Customer is an individual or business that uses QuickBooks accounting software to manage their finances. They typically use the software to handle tasks like invoicing, expense tracking, payroll, and financial reporting. QuickBooks customers range from small business owners and freelancers to larger companies looking for efficient bookkeeping solutions. They interact with QuickBooks' support and services when they need assistance or have questions about the software.

What is a QuickBooks customer?

A QuickBooks Customer job typically involves assisting customers with using QuickBooks software, troubleshooting issues, and providing support for billing, technical problems, and account management. Employees in this role may work for Intuit, a QuickBooks reseller, or a company using QuickBooks for its financial operations. Responsibilities often include answering customer inquiries, resolving software-related issues, and guiding users on best practices. Strong communication skills and knowledge of QuickBooks features are essential for success in this role.

What are some common challenges QuickBooks customer support representatives face when assisting clients, and how can applicants prepare for them?

QuickBooks Customer Support representatives often encounter challenges such as troubleshooting complex software issues, guiding users with varying levels of technical proficiency, and managing multiple inquiries during peak periods. Applicants can prepare by developing strong problem-solving skills, familiarizing themselves with QuickBooks features, and practicing clear communication. Demonstrating patience and empathy is also important, as you’ll frequently need to explain technical solutions to clients who may be frustrated or unfamiliar with accounting software.
More about Quickbooks Customer jobs

What cities are hiring for Quickbooks Customer jobs?

Cities with the most Quickbooks Customer job openings:

What are the most commonly searched types of Quickbooks Customer jobs?

The most popular types of Quickbooks Customer jobs are:

What states have the most Quickbooks Customer jobs?

States with the most job openings for Quickbooks Customer jobs include:

What job categories do people searching Quickbooks Customer jobs look for?

The top searched job categories for Quickbooks Customer jobs are:

Quickbooks Customer jobs near you
Infographic showing various Quickbooks Customer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Group Manager - QuickBooks CX - Foundational Experiences

Intuit

Mountain View, CA • On-site

$219K - $297K/yr

Full-time

Re-posted 20 days ago

Intuit rating

8.4

Company rating: 8.4 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

88th of 244 rated software companies

Job description

As the Group Manager, you will collaborate with QBO product, design and engineering teams to transform the customer journeys and end-to-end experiences in QuickBooks product offerings. You will ensure customer workflows are effective, reliable and easy to use, building utilization and value realization across our platform. Ultimately, you are responsible for driving confidence among our SMB customers as they use our suite of products to manage and grow their business.
This is a fast-paced, highly collaborative environment that requires a dynamic individual who can dive deep into details while maintaining a strategic perspective. Leading a team of CX professionals, you'll define how to simplify the experience, optimize the customer experience, show customers product value and identify opportunities that make a meaningful impact to our bottom line.
We are looking for an extraordinary leader who is passionate about disrupting the status quo, creating new experiences proven to drive customer benefit and building high performing teams
Responsibilities
  • This role is directly accountable for 1) Assess AI experiences with a CX lens and develop strategies for customer confidence. 2) innovate and experiment to deliver amazing end to end experiences for QuickBooks customers as they utilize our products 3) establish launch frameworks that ensure seamless customer experiences and 4) continually optimize and adapt operations to maximize customer experience and program ROI.
  • Experience Development: Lead the formulation and execution of comprehensive end to end workflows within Quickbooks FMS products and AI 'Done for You' experiences. Partner with product management to enhance usability and ease to grow customer engagement.
  • Design Thinking Application: Apply design thinking principles to innovate and create seamless, intuitive experiences that deliver customer benefits that drive customer retention.
  • Cross-functional Collaboration: partner closely with Product Management, Marketing, Sales, and Service Delivery teams to design holistic service experience solutions that result in trajectory changing business growth.
  • Customer Feedback and Insights: Utilize customer feedback, market research, and data analytics to drive insights and inform product enhancements.
  • Performance Metrics and Analysis: Monitor and analyze product workflows to understand the effectiveness of the experience for Small Business Owners and identify opportunities for improvement.

Qualifications
  • Proven leader with experience in a technology or SaaS organization, with 5+ years in a leadership role driving business results through improved customer experiences in Product Management, Product Marketing or Customer Experience or similar functions.
  • Undergraduate degree in a business, technical, or science discipline; MBA or advanced degree preferred; Equivalent work experience considered.
  • Proven ability to design and implement experience strategies that improve customer retention and drive revenue growth.
  • Strong understanding of customer journey mapping, service blueprints, market research techniques and methodologies, and service design principles.
  • Experience applying the Jobs to be Done framework to deliver customer benefits and accomplish desired outcomes.
  • Strong cross functional leadership: ability to inspire an organization to deliver and champion customer experiences that drive retention and growth. Demonstrated success in building high performing teams through dotted line and direct management including recruiting and retaining top talent.
  • Excellent analytical skills with the ability to ask the right questions and translate data into actionable insights.
  • Excellent communication, presentation, and collaboration skills.
  • Familiarity with payments, bill pay or financial management products is an advantage.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $219,500 - $297,000

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