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Quickbooks Customer Jobs (NOW HIRING)

Maloney Properties

Administrative Assistant

Waterloo, IA

$35K - $45K/yr

... QuickBooks and CRM data entry • Assist with quotes, ordering, and office coordination • General administrative support as needed Qualifications • Strong communication skills with a customer ...

WTTI

Quickbooks Bookkeeper

Allentown, PA · On-site

$18 - $20/hr

... customer information Verifying, allocating and posting transactions Accounts receivables General ... Quickbooks Ability to work independently and meet all deadlines Strong interpersonal skills ...

Mancan

Office Administrator

Parkersburg, WV

$17.75 - $24.25/hr

Job Requirements: -MUST have QuickBooks experience -MUST have Bookkeeping experience -Accounts Payable experience (preferred) -Great customer service -Friendly and kind -Working as a team Job Duties ...

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Outside Sales Representative

Fort Lauderdale, FL · On-site

$55K - $70K/yr

... QuickBooks, CRM Software) Salary commensurate with experience and Commission. Company Description We are a family owned Paint Manufacturer and wholesaler in business for over 55-years in Fort ...

Urgent

UCI PAINTS

Be Seen First

Outside Sales Representative

Fort Lauderdale, FL · On-site

$55K - $70K/yr

... QuickBooks, CRM Software) Salary commensurate with experience and Commission. Company Description We are a family owned Paint Manufacturer and wholesaler in business for over 55-years in Fort ...

Urgent

Michigan Wood Fibers

QuickBooks Bookkeeper

Zeeland, MI · On-site

Michigan Wood Fibers has an immediate full-time opening for a QuickBooks Bookkeeper to join our ... You will greet our customers and vendors in person and via phone, while providing administrative ...

Michigan Wood Fibers

QuickBooks Bookkeeper

Zeeland, MI · On-site

Michigan Wood Fibers has an immediate full-time opening for a QuickBooks Bookkeeperto join our team ... You will greet our customers and vendors in person and via phone, while providing administrative ...

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How much do quickbooks customer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for quickbooks customer in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a QuickBooks Customer Service Representative, and why are they important?

To thrive as a QuickBooks Customer Service Representative, you need strong knowledge of accounting principles, experience with QuickBooks software, and excellent problem-solving abilities, often supported by relevant training or certifications. Familiarity with customer relationship management (CRM) systems, help desk software, and remote support tools is essential. Outstanding communication, patience, and active listening skills help build trust and effectively resolve customer issues. These skills ensure efficient customer support, high satisfaction, and accurate resolution of technical or financial inquiries.

What is the difference between Quickbooks Customer vs Quickbooks Bookkeeper?

AspectQuickbooks CustomerQuickbooks Bookkeeper
CredentialsNo specific certifications requiredBookkeeping certifications (e.g., QuickBooks Certified User)
Work EnvironmentClient-facing, sales, and support rolesAccounting firms, small businesses, remote or office-based
Industry UsageUsed across various industries for client managementUsed in accounting and finance sectors for record-keeping
Search/Comparison IntentUnderstanding customer support or sales rolesUnderstanding accounting or bookkeeping roles

Quickbooks Customers focus on client relationship management and support, while Quickbooks Bookkeepers handle financial record-keeping and accounting tasks. Both roles are essential in the QuickBooks ecosystem but serve different functions within the business or client support process.

Why do CPAs not like QuickBooks Online?

CPAs often find QuickBooks Online less suitable for complex accounting needs compared to desktop versions, as it has limited features for detailed reporting, multi-entity management, and customization. Additionally, some CPAs prefer more advanced tools that integrate with other professional software and support higher levels of data security and compliance.

What does a QuickBooks Customer do?

A QuickBooks Customer is an individual or business that uses QuickBooks accounting software to manage their finances. They typically use the software to handle tasks like invoicing, expense tracking, payroll, and financial reporting. QuickBooks customers range from small business owners and freelancers to larger companies looking for efficient bookkeeping solutions. They interact with QuickBooks' support and services when they need assistance or have questions about the software.

What is a QuickBooks Customer job?

A QuickBooks Customer job typically involves assisting customers with using QuickBooks software, troubleshooting issues, and providing support for billing, technical problems, and account management. Employees in this role may work for Intuit, a QuickBooks reseller, or a company using QuickBooks for its financial operations. Responsibilities often include answering customer inquiries, resolving software-related issues, and guiding users on best practices. Strong communication skills and knowledge of QuickBooks features are essential for success in this role.

What are some common challenges QuickBooks Customer Support representatives face when assisting clients, and how can applicants prepare for them?

QuickBooks Customer Support representatives often encounter challenges such as troubleshooting complex software issues, guiding users with varying levels of technical proficiency, and managing multiple inquiries during peak periods. Applicants can prepare by developing strong problem-solving skills, familiarizing themselves with QuickBooks features, and practicing clear communication. Demonstrating patience and empathy is also important, as you’ll frequently need to explain technical solutions to clients who may be frustrated or unfamiliar with accounting software.
More about Quickbooks Customer jobs
What cities are hiring for Quickbooks Customer jobs? Cities with the most Quickbooks Customer job openings:
What are the most commonly searched types of Quickbooks Customer jobs? The most popular types of Quickbooks Customer jobs are:
What states have the most Quickbooks Customer jobs? States with the most job openings for Quickbooks Customer jobs include:
What job categories do people searching Quickbooks Customer jobs look for? The top searched job categories for Quickbooks Customer jobs are:
Quickbooks Customer jobs near you
Infographic showing various Quickbooks Customer job openings in the United States as of May 2026, with employment types broken down into 8% Locum Tenens, 8% Full Time, 76% Contract, and 8% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Group Manager, QuickBooks Customer Experience (Service Experiences)

Group Manager, QuickBooks Customer Experience (Service Experiences)

Intuit

Mountain View, CA

Full-time

Posted 4 days ago

Intuit rating

8.3

Company rating: 8.3 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

65th of 186 rated software companies

Job description

As the Group Manager, you will collaborate with cross-functional teams to design and optimize the customer journey and end-to-end experience for QuickBooks service and support offerings. You will ensure that customers are connected to the right experts who can best address their unique needs, ensure there are no dead ends with our products and services and drive ongoing consumption across our platform. Ultimately, you are responsible for driving confidence among our SMB customers as they use our suite of products to manage and grow their business. This is a fast-paced, highly collaborative environment that requires a dynamic individual who can dive deep into details while maintaining a strategic perspective. Leading a team of service experience managers and designers, you'll define how we resolve issues, drive value realization, optimize the customer experience and identify opportunities that make a meaningful impact to our bottom line. We are looking for an extraordinary leader who is passionate about disrupting the status quo, creating new experiences proven to drive customer benefit and building high performing teams.


Responsibilities

  • This role is directly accountable for 1) Assess AI and HI experiences with a CX lens and develop strategies for complementary agentic and human intelligence service experiences. 2) innovate and experiment to deliver amazing end to end experiences for QuickBooks customers as they utilize our products 3) establish service design frameworks that grow product consumption through our experts at scale and 4) continually optimize and adapt operations to maximize customer experience and program ROI. 
  • Service Experience Development: Lead the formulation and execution of a comprehensive service experience strategy with a focus on Quickbooks FMS, Payments, Payroll, Bill Pay, Capital and mailchimp products. Own the scoping and planning of deliverables, expert skill requirements, and timelines to execute service offerings. 
  • Design Thinking Application: Apply design thinking principles to innovate and create seamless, intuitive service experiences that deliver customer benefits proven to drive customer retention. 
  • Cross-functional Collaboration: partner closely with Product Management, Marketing, Sales, and Service Delivery teams to design holistic service experience solutions that result in trajectory changing business growth. 
  • Customer Feedback and Insights: Utilize customer feedback, market research, and data analytics to drive insights and inform service experience enhancements. 
  • Performance Metrics and Analysis: monitor and analyze service experience and monetization metrics to understand the effectiveness of service experience strategies and identify opportunities for improvement. 
  • Technology Integration: partner with product management and our Virtual Expert Platform team to leverage technology solutions that enhance service delivery efficiently and drive customer engagement.

Qualifications

  • Proven leader with experience in a services based industry or SaaS organization, with 5+ years in a leadership role driving business results through improved customer experiences in Customer Success, Product Management, Product Marketing or similar functions.
  • Undergraduate degree in a business, technical, or science discipline; MBA or advanced degree preferred; Equivalent work experience considered. 
  • Proven experience in service experience strategy, customer experience design, or related field with a focus on service delivery.
  • Proven ability to design and implement service experience strategies that improve customer retention and drive revenue growth.
  • Strong understanding of customer journey mapping, service blueprints, market research techniques and methodologies, and service design principles. 
  • Experience applying the Jobs to be Done framework to deliver customer benefits and accomplish desired outcomes. 
  • Strong cross functional leadership: ability to inspire an organization to deliver and champion customer experiences that drive retention and growth. 
  • Demonstrated success in building high performing teams through dotted line and direct management including recruiting and retaining top talent. 
  • Customer service & support expertise: demonstrated strength managing or working with customer support organizations and operations. 
  • Excellent analytical skills with the ability to ask the right questions and translate data into actionable insights. 
  • Excellent communication, presentation, and collaboration skills. 
  • Familiarity with payments, bill pay or financial management products is a plus.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: $219,500 - 297,000 Southern California: $190,000- 257,000 References Visible links 1. https://www.intuit.com/careers/benefits/full-time-employees/

Employment Type: Full-Time

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