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Queue Manager Jobs in Utah (NOW HIRING)

Awardco

Sr. Technical Program Manager

Lindon, UT · On-site

... queue. • Act as the "glue" between the requesting department and the Systems team. You manage the ... project timeline, unblock technical questions, and ensure the final delivery meets the original ...

CRH

Customer Experience Manager

North Salt Lake, UT · On-site

Manage & participate in phone queue and customer service email boxes * Assist CXRs in taking orders via phone and processing orders, as needed * Check sales orders for accuracy and monitoring sales ...

CRH

Customer Experience Manager

North Salt Lake, UT · On-site

Manage & participate in phone queue and customer service email boxes * Assist CXRs in taking orders via phone and processing orders, as needed * Check sales orders for accuracy and monitoring sales ...

Brady Corporation

Pricing Analyst

Salt Lake City, UT · On-site

Manage pricing queue containing requests from internal and external customers * Identify opportunities to increase efficiencies, automate, and improve customer pricing data quality. Actively engage ...

UrgentVet

Urgent Care Relief Veterinarian

Taylorsville, UT · On-site

$75 - $200/hr

We are an urgent care clinic with cloud-based electronic medical records and an online queue system ... Manage multiple patients and varying priorities within allotted timeframes Skills, Knowledge, and ...

BGIS

Program Manager (Data Center Lead)

West Jordan, UT · On-site

$155K/yr

Manage the ServiceNow ticketing queue, prioritizing and scheduling tasks to meet/exceed SLAs. * Oversee physical installation and power-up (Rack & Stack) of servers, peripherals, and network ...

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How much do queue manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for queue manager in Utah is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.28 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Queue Manager typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require significant experience, skills, or licensing. Most jobs with such high earnings without a degree involve entrepreneurship or commission-based income.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What jobs make $3,000 a month without a degree?

For a Queue Manager or similar roles, earning $3,000 a month without a degree typically requires experience, strong organizational skills, and possibly certifications in management or logistics. Many entry-level or related positions in customer service, warehouse operations, or retail management can reach this income level with time and performance, especially in high-demand industries or supervisory roles.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Utah? For Queue Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Utah look for? The top searched job categories for Queue Manager jobs in Utah are:
What cities in Utah are hiring for Queue Manager jobs? Cities in Utah with the most Queue Manager job openings:
Queue Manager jobs near you

Alternative Investment Operations - Assistant Vice President

iCapital

Salt Lake City, UT • On-site

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

About the Role
iCapital is seeking an Alternative Investment Operations, Assistant Vice President to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.
The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital's clients' overall satisfaction and operational processes as a team.
Responsibilities
  • Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs.
  • Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities.
  • Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies.
  • Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces.
  • Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution.
  • Meet and exceed service level agreements and performance targets through effective queue management.
  • Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution.
  • Enhance and maintain product documentation and internal resources to support platform users.
  • Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products.

Qualifications
  • 5-7+ years of experience in a client-facing role within the finance industry
  • Bachelor's degree is required
  • Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution
  • Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities
  • Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success
  • Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support
  • Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic
  • Able to convey complex concepts clearly and concisely to a diverse audience
  • High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables
  • Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
  • Strong technical aptitude, including comfort working "under the hood" of platforms to understand system behavior, workflows, and dependencies
  • Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes
  • Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners

Benefits
The base salary range for this role is $90,000 to $115,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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