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Queue Manager Jobs in Utah (NOW HIRING)

Bluevine - US

Manager, Underwriting

Salt Lake City, UT

$97K - $119K/yr

Partner with the Head of Credit Operations and cross-functional stakeholders to optimize underwriting workflows, improve queue management, and drive operational efficiencies. * Build and maintain a ...

Brady

Customer Data Specialist

Salt Lake City, UT · Remote

$16.50 - $22/hr

Auditing & Queue Management: Conduct regular data audits to ensure systemic health while managing the daily request queue to resolve customer-account inquiries efficiently. Special Projects: Support ...

Bluevine - US

Manager, Underwriting

Salt Lake City, UT · On-site

$97K - $119K/yr

Partner with the Head of Credit Operations and cross-functional stakeholders to optimize underwriting workflows, improve queue management, and drive operational efficiencies. * Build and maintain a ...

Beonic

Project Manager, US

Salt Lake City, UT · Hybrid

... of queue management systems, LiDAR sensors, people counter solutions, including integrated communication networks. You will liaise with key stakeholders internally and externally, communicating ...

Beonic

Project Manager, US

Salt Lake City, UT · On-site

$90K - $100K/yr

... of queue management systems, LiDAR sensors, people counter solutions, including integrated communication networks. You will liaise with key stakeholders internally and externally, communicating ...

Brady

Customer Data Specialist

Salt Lake City, UT · On-site

$16.50 - $22/hr

Auditing & Queue Management: Conduct regular data audits to ensure systemic health while managing the daily request queue to resolve customer-account inquiries efficiently. ● Special Projects:

Nearmap

Manager, Legal Operations

Lehi, UT · On-site +1

Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and ... Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level ...

Nearmap

Manager, Legal Operations

Lehi, UT · On-site +1

Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and ... Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level ...

Orion

Client Support Manager

Lehi, UT

As a Client Support Manager, you will lead a client support team responsible for delivering ... Own day to day service performance for the team, including service level, queue volume, case aging ...

Nearmap

Manager, Legal Operations

Lehi, UT · On-site +1

Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and ... Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level ...

Orion

Client Support Manager

Lehi, UT · On-site

As a Client Support Manager, you will lead a client support team responsible for delivering ... Own day to day service performance for the team, including service level, queue volume, case aging ...

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

Experience using Salesforce Service Cloud, Salesforce Reporting, queue management, and Excel Functions * Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday Bonus ...

ION Solar

Permitting Crew Member

Orem, UT · On-site

$15 - $17/hr

Communicate with all customers in the queue weekly to provide updates and answer questions ... Excellent time management skills with a proven ability to meet deadlines. * Ability to develop ...

ION Solar

Permitting Crew Member

Orem, UT

$15 - $17/hr

Communicate with all customers in the queue weekly to provide updates and answer questions ... Excellent time management skills with a proven ability to meet deadlines. * Ability to develop ...

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See Utah salary details

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How much do queue manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for queue manager in Utah is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.28 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Utah? For Queue Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Utah look for? The top searched job categories for Queue Manager jobs in Utah are:
What cities in Utah are hiring for Queue Manager jobs? Cities in Utah with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Utah as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $40,263 per year, or $19.4 per hour.

Manager, Underwriting

Bluevine - US

Salt Lake City, UT

$97K - $119K/yr

Full-time

Posted 11 days ago

Job description

About the Role:

As the Manager, Underwriting at Bluevine, you will lead and develop a high-performing team of underwriters responsible for making sound credit decisions, including evaluating new loan applications, credit line increases, and escalated underwriting cases. As a subject matter expert in cash flow underwriting, you will play a key role in driving underwriting consistency, decision quality, operational excellence, and continuous process improvement across Credit Operations.

In this role, you will coach, mentor, and develop your team while balancing day-to-day underwriting responsibilities and contributing to strategic initiatives that support Bluevine's continued growth. You'll partner closely with cross-functional teams to refine underwriting processes, improve automation, and help build a world-class lending organization that empowers small businesses with the working capital they need to start, run, and grow their businesses.

What You'll Do:

  • Lead and develop a global underwriting team, driving consistency, decision quality, and SLA performance, while maintaining an individual case queue workload.
  • Partner with cross-functional teams on special projects and strategic initiatives as needed.
  • Partner with the Head of Credit Operations and cross-functional stakeholders to optimize underwriting workflows, improve queue management, and drive operational efficiencies.
  • Build and maintain a strong understanding of Bluevine's credit models, policies, and systems to support the development of underwriting tools, processes, and best practices.
  • Partner with the fraud team to identify emerging fraud trends across new applications and the existing portfolio, implementing process improvements to minimize losses.
  • Collaborate with risk operations leadership to identify and implement automation opportunities that improve scalability, efficiency, and the customer experience.
  • Build strong cross-functional relationships and influence stakeholders across other business teams.
  • Maintain SLAs while ensuring a high-quality customer experience through effective communication and collaboration across departments.

What We Look For:

  • 8+ years of underwriting experience, ideally within the credit, consumer/business lending, banking, or similar spaces.
  • Experience leveraging AI tools to improve workflows, enhance productivity, and streamline processes is preferred.
  • Cash flow underwriting experience preferred
  • Strong people management skills including providing feedback, performance management, and development of direct reports
  • Relishes solving tough problems that have no obvious solutions and deals well with judgmental lending
  • Able to clearly and effectively communicate verbally and in writing
  • Maintains a positive attitude and stays determined when the going gets tough
  • BA/BS degree in Business Administration, Finance, or similar
  • Impeccable judgment and acute attention to detail
  • Familiarity with underwriting loans, financial statements, tax documents

New Hire Base Salary Range: $97,800 - $119,800

This role is also eligible to earn annual performance-based incentive compensation in the form of a cash bonus. At Bluevine, we recognize the importance of fair and competitive compensation. Exact compensation may vary based on a variety of factors, including your experience, skills, and qualifications, as well as market trends.

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