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Queue Manager Jobs in Orem, UT (NOW HIRING)

Nearmap

Manager, Legal Operations

Lehi, UT · On-site +1

Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and ... Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level ...

Nearmap

Manager, Legal Operations

Lehi, UT · On-site +1

Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and ... Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level ...

Orion

Client Support Manager

Lehi, UT

As a Client Support Manager, you will lead a client support team responsible for delivering ... Own day to day service performance for the team, including service level, queue volume, case aging ...

Nearmap

Manager, Legal Operations

Lehi, UT · On-site +1

Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and ... Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level ...

Orion

Client Support Manager

Lehi, UT · On-site

As a Client Support Manager, you will lead a client support team responsible for delivering ... Own day to day service performance for the team, including service level, queue volume, case aging ...

ION Solar

Permitting Crew Member

Orem, UT · On-site

$15 - $17/hr

Communicate with all customers in the queue weekly to provide updates and answer questions ... Excellent time management skills with a proven ability to meet deadlines. * Ability to develop ...

ION Solar

Permitting Crew Member

Orem, UT

$15 - $17/hr

Communicate with all customers in the queue weekly to provide updates and answer questions ... Excellent time management skills with a proven ability to meet deadlines. * Ability to develop ...

Buyerlink

Call Operations Analyst

American Fork, UT · On-site

... queue volume, quality score, and agent productivity. * Comfortable using call recording platforms, phone systems, CRM tools, spreadsheets, dashboards, and reporting tools. * Clear written and verbal ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · Hybrid

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · On-site

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · On-site

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · On-site

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

NRG Energy

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

Upbound

Facilities Coordinator

Draper, UT

... Manager-Facilities. Additional duties include, maintaining and stocking orders for office supplies ... Respond to tickets submitted to the Facilities Request queue or email requests directly sent to ...

NRG

Command Center Specialist

Lindon, UT

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NRG

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NRG Energy

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

Vivint

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NRG

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

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How much do queue manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for queue manager in Orem, UT is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.41 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
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What cities near Orem, UT are hiring for Queue Manager jobs? Cities near Orem, UT with the most Queue Manager job openings:
Queue Manager jobs near you

Manager, Legal Operations

Nearmap

Lehi, UT • On-site, Remote

Full-time

Posted 5 days ago

Job description

Company Description
About Nearmap
Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it.
We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you.
Job Description
About the Role
**Role Location: While we are open to fully remote candidates within the continental United States, we have a strong preference for candidates based in Mountain and Pacific timezones.
Our Manager, Legal Operations & Compliance will be the backbone behind how Nearmap's legal function runs, day in and day out. You'll lead the legal operations team and own our legal tech stack, including Jira, Conga/CPQ/CLM, Checkbox, Agiloft, DocuSign and Salesforce, making sure intake, contracting and compliance work moves fast and scales as we grow. You'll be the primary approver on quotes requiring legal review, and the first port of call when it comes to contract-generation tooling. Beyond that, you'll take ownership of entity management, contracting management, and our insurance program, and help drive the Company's broader compliance agenda. Working closely with Sales, Revenue Operations, Customer Success, and Finance across every region we operate in, you'll be continually levelling up our Legals Ops and Compliance functions to ensure Legal keeps pace with our fast-moving business.
  • Lead and develop the legal operations team by strategically allocating work, cross-training across teams/verticals, and managing leave/coverage plans to avoid single points of failure.
  • Oversee the RFQ/RFP process, working closely with the Contracts and Proposal Manager and cross-functionally to build a scalable process ensuring timely and efficient submission of proposals and completed questionnaires
  • Own and triage the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and progressed per the intake workflow. Explore ways to optimize.
  • Serve as primary approver on Salesforce quotes requiring legal review, applying the quote approval process and escalating to delegates as needed.
  • Support Sales and account teams on legal matters, including training on contract risk, handling customer-facing legal enquiries, and managing recurring requests (NDAs, sole source letters, imagery permissions, COIs).
  • Review and negotiate NDAs and similar agreements, balancing risk identification with Nearmap's business needs, and collaborate on global legal projects led by regional Counsel.
  • Own the legal technology strategy and stack, including Conga/CPQ, Checkbox, Agiloft, DocuSign, and the Salesforce Legal Queue, driving adoption, configuration, and vendor management.
  • Maintain the contract management system, global contracts register, template/clause library, and document retention practices.
  • Define and maintain legal operations KPIs and dashboards (ticket volume, turnaround time, contract cycle time, outside counsel spend), using data to guide resourcing and process improvements.
  • Manage Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level Materials.
  • Support entity governance across all jurisdictions, including registrations, annual renewals, registered agents, filings, and license renewals.
  • Own the annual insurance renewal process with Nearmap's broker and manage certificate of insurance requests from customers and vendors.
  • Support the Company's data privacy program and maintain the Legal Ops-owned policy library, ensuring version control, brand compliance, and regular review.
  • Own compliance operations, regulatory statement delivery, and stand up an outside counsel management program covering engagement guidelines, spend, and business reviews.

Qualifications
What You'll Bring
  • Paralegal studies or diploma in law and 4+ years' experience in a legal operations role, ideally by way of implementing a legal operations function at a major law firm or in-house.
  • Substantive experience drafting, reviewing, and negotiating contracts and correspondence, with broad commercial and corporate law knowledge, particularly IP, licensing, SaaS, revenue recognition, and privacy in a technology context.
  • Proven ability to manage complex problems and business needs in a fast-paced environment, balancing risk against quality with minimal supervision.
  • People management experience, including performance management, workload allocation, and building team capability and capacity.
  • Experience administering contract lifecycle management and legal workflow platforms (e.g., Conga/CPQ, Checkbox, Agiloft, DocuSign), with a strong systems and process orientation.
  • Data-driven approach, using analytics and reporting to unlock team capacity and inform decision-making.
  • Strong interpersonal, negotiation, and communication skills. High attention to detail and proficiency in MS Office.
  • Nice-to-haves
  • Experience with entity management, corporate governance, and administering compliance programs preferred.
  • Exposure to RFP management and government contracting (federal and local), including GSA Schedule contracts, preferred.
  • Experience with CRM systems such as Salesforce preferred.

About You
  • You're a clear communicator. You connect and communicate effectively with people at every level, translating complex legal and commercial concepts into language anyone can act on.
  • You're commercially minded. You don't just flag risk, you help find the path through it, giving advice that's grounded in what actually moves the business forward.
  • You're a natural collaborator. You build strong partnerships across functions, and people seek you out because you make cross-team work feel easy.
  • You're adaptable. A fast-moving product roadmap doesn't faze you. You flex your approach as the business evolves and find the right fit for what's needed next.
  • You're a people developer. You know how to build team capability and coverage, growing the people around you while keeping the operation resilient no matter what comes your way.
  • You're tech-curious. APIs, integrations, and the tools behind aerial imagery genuinely interest you, and you're always looking to understand how the technology connects to the business.

Additional Information
Why you'll love working at Nearmap:
We move fast and work smart; often wearing multiple hats. We're proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
Learn More About The Work We Do
YouTube Page
LinkedIn Page
Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

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