ZipRecruiter

Log In

1

Queue Manager Jobs in Orem, UT (NOW HIRING)

Enzo Health

Customer Success Manager

Lehi, UT · On-site

... queue opens, turn usage data into value stories owners actually believe, and build AI-powered ... You won't manage a playbook someone hands you - you'll write it, automate the repetitive parts, and ...

NRG

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NRG

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NRG Energy

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NRG

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

Vivint

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

Nrg Bluewater Wind

Command Center Specialist

Lindon, UT · On-site

$60 - $80/hr

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

BGIS

Data Center Technician

South Jordan, UT · On-site

$30 - $32/hr

Perform onsite configuration of server remote management interface (iLo/BMC/Drac) as required. * Work out of a ticket queue where you'll be working tickets based on priority to resolve logical and ...

LVT

Technical Support Engineer III

American Fork, UT

... and manage bug remediation. ROLE RESPONSIBILITIES * Own resolution of LVT's most complex and ... Identify recurring failure patterns across the ticket queue and drive permanent fixes with software ...

böhme

IT Help Desk Lead

Draper, UT · On-site

Responsibilities : • Manage ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability • Serve as the primary escalation point for complex technical issues ...

LVT

Technical Support Engineer III

American Fork, UT · On-site

... and manage bug remediation. ROLE RESPONSIBILITIES * Own resolution of LVT's most complex and ... Identify recurring failure patterns across the ticket queue and drive permanent fixes with software ...

Telarus

Pricing Specialist-AT&T

Sandy, UT · Remote

... order management Strive for a 2-hour quote pick-up within Salesforce Strive for a 2-hour email ... from the shared call queue and making regular outgoing calls to suppliers and advisors ...

LVT

Technical Support Engineer III

American Fork, UT · On-site

... and manage bug remediation. ROLE RESPONSIBILITIES * Own resolution of LVT's most complex and ... Identify recurring failure patterns across the ticket queue and drive permanent fixes with software ...

Bohme, Inc

IT Help Desk Lead

Draper, UT · On-site

$60 - $80/hr

Manage ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability * Serve as the primary escalation point for complex technical issues (hardware, software, network ...

Bohme

IT Help Desk Lead

Draper, UT · On-site

Manage ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability * Serve as the primary escalation point for complex technical issues (hardware, software, network ...

previous pagenext page

Showing results 21-40

All JobsQueue JobsQueue Manager JobsQueue Manager Jobs in Orem, UT

Queue Manager information

See Orem, UT salary details

$11

$18

$37

How much do queue manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for queue manager in Orem, UT is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.41 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Orem, UT?

For Queue Manager jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Orem, UT look for?

The top searched job categories for Queue Manager jobs in Orem, UT are:

What cities near Orem, UT are hiring for Queue Manager jobs?

Cities near Orem, UT with the most Queue Manager job openings:

Queue Manager jobs near you

Customer Success Manager

Enzo Health

Lehi, UT • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Key responsibilities

  • Own a book of post-go-live accounts, managing adoption, renewal, expansion, and referenceability.

  • Manage relationships with multiple stakeholders within each agency, including owners, administrators, DONs, billing managers, and intake coordinators.

  • Run renewal and expansion negotiations by demonstrating value and attaching new lines of service.

Job description

Enzo Health is a healthcare technology company transforming home health operations through purpose-built artificial intelligence. We deliver a secure, HIPAA-compliant AI platform that unifies intake, clinical documentation, coding, and quality assurance-enabling agencies to reclaim time and revenue while elevating patient care.
Enzo addresses the critical challenges facing home health agencies today: rising operational costs, clinician burnout, shrinking reimbursement margins, and increasing compliance demands. Our integrated AI solution automates documentation workflows from referral to final QA, allowing clinical staff to focus on delivering exceptional patient care.
Our Solutions
  • Enzo Intake: Delivers intake decisions in seconds, automatically extracting key data from referrals to increase admissions and reduce processing delays.
  • Enzo Scribe: Auto-generates OASIS documentation, clinical narratives, and care plans, reducing documentation time by up to 75%.
  • Enzo QA: Ensures documentation meets the highest clinical standards with approximately 95% coding accuracy, reducing compliance risk while increasing reimbursement by an average of $185 per episode.
  • Enzo EHR: Unifies Intake, Scribe, and QA into a single AI-native platform that runs the patient episode from referral to reimbursement, replacing legacy systems and eliminating administrative busywork agency-wide.

Our Impact
Trusted by top-performing home health agencies nationwide, Enzo delivers measurable results: documentation time under 25 minutes per visit, referral intake under 5 minutes, and 30-50% savings per episode of care. These efficiencies effectively double staff capacity while maintaining exceptional quality and compliance.
As reimbursement pressures intensify, Enzo Health empowers agencies to navigate cost-cutting measures without compromising care quality, positioning AI as the essential strategy for sustainable growth in home health.
About the role
Most home health agencies hate their EHR. Not dislike - hate. They've spent fifteen years with vendors whose support tickets vanish into a void, whose invoices grow mysteriously, and whose account managers only call when the renewal is due. When an agency switches to Enzo, they're not just buying better software - they're betting that this time, the relationship will be different.
You are that bet.
Enzo is an AI-native EHR for home health and hospice. Our customers run their entire agency on us: clinical documentation, scheduling, intake, billing, the full Medicare revenue cycle. That makes every account a high-stakes, multi-stakeholder relationship - the owner, the director of nursing, the billing manager, and the field clinicians all experience Enzo differently, and any one of them can quietly decide a renewal. As our Customer Success Manager, you'll own every account from go-live through renewal, expansion, and referral. You'll catch risk months before it shows up in a cancellation notice, close every loop our support queue opens, turn usage data into value stories owners actually believe, and build AI-powered systems that make sure no account ever drifts silently. You won't manage a playbook someone hands you - you'll write it, automate the repetitive parts, and run what's left.
What you'll do
  • Own a book of post-go-live accounts end-to-end: adoption, renewal, expansion, and referenceability - with a revenue number attached to your name
  • Manage the full stakeholder web inside each agency - owners, administrators, DONs, billing managers, intake coordinators - each of whom needs a different conversation
  • Run renewals and expansions as deliberate negotiations: defend price with value math, attach new lines of service (hospice, additional locations), and never lead with a discount
  • Close every loop: when something breaks - and in an EHR, things break - you're the person who tells the customer what happened, what changed, and how to verify it. Before they ask
  • Build your own leverage with AI: account early-warning systems, auto-drafted executive reviews, ticket-loop automation. We scale this function with tooling, not headcount
  • Translate product data into owner language: documentation compliance, clinician hours recovered, claims acceptance, AR health
  • Be the voice of the customer inside Enzo - with data, not anecdotes

Qualifications
  • 3+ years owning revenue outcomes (renewal, NRR, or GRR) in B2B SaaS - you can quote your number and your attainment
  • Experience managing complex, multi-stakeholder accounts where the user, the buyer, and the renewal decision-maker are different people
  • Demonstrated AI fluency: you've actually built automations or AI workflows in your job - not just drafted emails with ChatGPT. You'll show us
  • Commercial spine: you've run hard renewal conversations and traded concessions for value instead of caving on price
  • Exceptional written communication - you'll be writing to clinicians, billers, and owners, and each needs a different voice
  • Bonus: healthcare, home health/hospice, EHR, or revenue-cycle exposure. (We can teach the domain. We can't teach instincts.)

Why This Role Matters
In this industry, the EHR relationship is usually the worst vendor relationship an agency has. That's the opportunity. Agencies talk to each other constantly - owners sit on the same association boards, administrators move between agencies, DONs know each other from the field. One customer who'd genuinely recommend their EHR is a growth channel no marketing budget can buy. One customer who churns badly is a story that follows us for years. You sit exactly on that fulcrum. Our pricing scales with customer census, which means when our customers grow, we grow - your job is to make Enzo the system they grow on, and the first EHR anyone in this industry has ever loved.
What We Offer
  • Competitive base + variable comp tied to net revenue retention - when the book grows, you're paid for it
  • Meaningful early-stage equity at a Series A company growing fast
  • A seat at the table: you'll work directly with the CEO and Head of Finance, and your account insights will shape product priorities
  • Health, dental, and vision coverage; flexible PTO
  • Lehi, UT HQ with travel to customers

Apply