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Queue Manager Jobs in Orem, UT (NOW HIRING)

SolutionStream LLC.

Sr. .Net Developer

Lehi, UT

$51.25 - $67.50/hr

Manage code using version control systems such as GIT. * Research and recommend new technologies to ... CodeCommit, Lambda, S3, DynamoDB, Cognito, CloudWatch, EC2 Image Builder, Simple Queue Service ...

Weidner Apartment Homes

Leasing Consultant

Sandy, UT · On-site

$15.75 - $18.50/hr

A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a ... Maintain and follow up on traffic in queue * Shop competitive properties at least monthly; Adhere ...

Proofpoint

Director, Presales Engineering

Draper, UT

... management, field productivity, and product advocacy. This leader will step into a role that ... queue ownership, approval paths, and exception handling. * Coordinate globally across AMER, EMEA ...

FedEx Office

Retail Customer Service Associate

Provo, UT · On-site

$14.25 - $15.50/hr

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail ...

Weidner Apartment Homes

Leasing Consultant

Sandy, UT · On-site

$15.75 - $18.50/hr

A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a ... Maintain and follow up on traffic in queue * Shop competitive properties at least monthly; Adhere ...

Zionsbank Corp

Salesforce Application Developer

Midvale, UT

$52.25 - $69.25/hr

Provide support for the Salesforce helpdesk queue * Create and maintain documentation and training ... Knowledge of configuration management and change management. * Ability to understand business ...

Orion

Client Operations Support Specialist

Lehi, UT · On-site

$21.75 - $31.13/hr

Maintain strong adherence to schedules and support queue coverage across required channels * Own ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Zions Bank

Salesforce Application Developer

Midvale, UT · On-site

$52.25 - $69.25/hr

Provide support for the Salesforce helpdesk queue * Create and maintain documentation and training ... Knowledge of configuration management and change management. * Ability to understand business ...

FedEx

Retail Customer Service Associate

Orem, UT

$13 - $14.25/hr

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail ...

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Queue Manager information

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How much do queue manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for queue manager in Orem, UT is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.41 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Orem, UT? For Queue Manager jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Orem, UT look for? The top searched job categories for Queue Manager jobs in Orem, UT are:
What cities near Orem, UT are hiring for Queue Manager jobs? Cities near Orem, UT with the most Queue Manager job openings:
Queue Manager jobs near you

Telephone Triage MA/Patient Care Assistant - FT - Provo

Revere Health

Provo, UT • On-site

$15.25 - $21/hr

Full-time

Medical, Vision, Retirement

Re-posted 5 days ago

Revere Health rating

6.2

Company rating: 6.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

699th of 887 rated healthcare providers

Job description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission-one patient at a time. We're a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary: This is an opportunity to work in a great department, with great people, in a well-respected organization. Facilitates quality patient care under the supervision of the provider. This position will provide a full range of telephone duties, including triaging calls and relaying messages and assisting with other clerical duties as required serving as a liaison between patients, medical staff, and providers. This is an in-office position
Essential Job Functions: Promote quality communication and customer service to all patients Manage inbound patient calls acting as primary medical triage for all incoming queries for the Gastroenterology department Answer incoming calls and review phone messages in a timely and efficient manner, monitoring patient queue, and minimizing long hold times or dropped calls Verify patient information including demographics, medications, medical history as needed • Identify, resolve, provide accurate and satisfactory answers, or escalate patient needs as appropriate Thoroughly document each call in EHR to maintain accurate and detailed documentation, ensuring communication is tracked and monitored De-escalate situations involving dissatisfied patients by offering patience, assistance, and support Respond to patient inquiries, prioritizing responses and routing urgent calls from patients in an effective manner. Directs calls immediately to appropriate staff or provider as necessary. Guide callers through troubleshooting, navigating the company site & patient portal, or directing to appropriate department Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations Serves and protects the medical practice by adhering to clinic and professional standards, policies and procedures, federal, state, and local requirements Communicates respectfully with all staff and patients Help train new employees for similar position as needed Crosstrain to assist with general MA duties during slower call volume times Other duties as assigned
Qualifications: Demonstrate excellent computer, telephone and communication skills Outstanding customer service, organization and attention to detail Experience in medical clinic setting preferred Patient-minded focus Must be a self-starter, a team player, dependable, friendly and professional and be able to multi-task and work efficiently while remaining calm and productive. Willing to train the right candidate. Preference may be given to someone with 1-3 years of healthcare and/or call center experience. Certified Medical Assistant preferred but not required
Hours: 8am-5pm Monday-Friday This position is full-time year-round. Applicants who cannot work the full-time schedule year-round as outlined above, need not apply. Closed evenings. Closed weekends. Closed major holidays. Benefits, insurance (medical, vision, pet), 401k, paid holidays

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