DAMS Administrator & Project Coordinator
Jamaica, NY 11432
30 Months
Queens Public Library
System administrator of the Library's Digital Asset Management System
o System configuration such as, creating and modifying user roles and permissions, metadata schemas and fields, content organization (folders, tags, categories).
o Troubleshoot technical issues or escalate problems and work with the appropriate technology team and the vendor to provide solutions.
o Initiate change control for all required work and informs all stakeholders of upcoming changes.
o Provide training as needed.
o Prepares work plans for installations & upgrades.
o Coordinate with IT, stakeholders, and the Vendor to ensure system are fully tested in a satisfactory manner using scripts and regression testing methods.
o Serves as technical support contact for emergency issues, where customer service is impaired.
o Ensures the software is properly functioning in production at all times.
o Maintain documentation of system configurations, workflows, and user guides.
o Act as site administrator for front end user experience.
Coordinate the implementation and migration of digital assets to the new DAMS
o Schedule project meetings with all stake holders and the vendor.
o Document project details and status updates.
o Assist in data migration, ensuring accuracy and completeness of asset transfers.
o Establish criteria for user acceptance.
o Work with the vendor, teams and the stake holders to implement processes for digital asset ingestion, organization, and retrieval.
o Provide training as needed.
Manage a running list of system issues and enhancements for the digital asset management system
Conduct testing through the project.
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