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Quality Assurance Monitor Jobs (NOW HIRING)

MM Group

Quality Assurance Monitor

Indianapolis, IN

We are seeking an experienced Quality Assurance Monitor to grow our team in Indy. Our heart beats for talents - be one of them. To strengthen our ambitious Quality Assurance Team at our plant in ...

KVK Tech

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QA Monitor (3:00 pm - 11:30pm; Entry Level)

Newtown, PA · On-site

$18 - $24/hr

QA Monitor - KVK Tech About KVK Tech KVK Tech is a U.S.-based generic and specialty pharmaceutical manufacturer committed to producing high-quality, FDA-approved medicines that improve patient access ...

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How much do quality assurance monitor jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for quality assurance monitor in the United States is $31.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.86 per hour, depending on experience, location, and employer.

What are Quality Assurance Monitors?

Quality Assurance Monitors are professionals responsible for evaluating and ensuring the quality of products, services, or processes within an organization. They review and assess performance against established standards and guidelines, often by monitoring calls, reviewing documentation, or inspecting outputs. Their goal is to identify areas for improvement, provide feedback to staff, and help maintain high levels of compliance and customer satisfaction. Quality Assurance Monitors play a critical role in helping organizations deliver consistent and reliable results.

What are the key skills and qualifications needed to thrive as a Quality Assurance Monitor, and why are they important?

To thrive as a Quality Assurance Monitor, you need a strong understanding of quality control processes, data analysis, and industry-specific regulations, often supported by relevant experience or a degree in quality management or a related field. Familiarity with QA software, auditing tools, and standards such as ISO 9001 or Six Sigma certifications is typically required. Attention to detail, effective communication, and problem-solving skills set top performers apart in this role. These skills ensure products or services consistently meet quality standards and help drive continuous improvement within organizations.

What are the most common challenges Quality Assurance Monitors face when evaluating team performance?

One common challenge for Quality Assurance Monitors is maintaining objectivity and consistency while evaluating diverse team members with varying communication styles and approaches. Balancing strict adherence to guidelines with recognizing individual strengths can be demanding. Additionally, providing constructive feedback that leads to improvement without discouraging team members requires strong interpersonal skills. Effective QA Monitors also need to stay updated on evolving company standards and industry best practices to ensure evaluations remain relevant and impactful.

What is the difference between Quality Assurance Monitor vs Quality Control Inspector?

AspectQuality Assurance MonitorQuality Control Inspector
Primary FocusPreventing defects through process monitoring and improvementDetecting defects through product inspection
Work EnvironmentMonitoring processes, documentation, and complianceInspecting finished products or components
CertificationsOften requires quality management certifications (e.g., ISO auditor)Typically requires technical inspection training or certifications
Industry UsageUsed across manufacturing, healthcare, and service industriesCommon in manufacturing and production settings

While both roles aim to ensure product quality, the Quality Assurance Monitor focuses on preventing defects by overseeing processes, whereas the Quality Control Inspector detects defects through direct product inspection. Understanding these differences helps organizations assign the right responsibilities for quality management.

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Quality Assurance Monitor jobs near you
Infographic showing various Quality Assurance Monitor job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, 39% Part Time, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $66,371 per year, or $31.9 per hour.
Quality Assurance Monitor

Quality Assurance Monitor

PARTNERSHIP FOR STRONG FAMILIES INC

Gainesville, FL

$24.04 - $25.96/hr

Full-time

Posted 25 days ago

Job description

The Quality Assurance Monitor is responsible for implementing and supporting continuous quality improvement (CQI) activities related to internal and external services within the child welfare system. This position reports to the Director of Continuous Quality Improvement.

ESSENTIAL JOB FUNCTIONS

Quality Assurance & Continuous Improvement:

  • Conduct comprehensive case file and documentation reviews to assess compliance with performance standards, policies, and procedures.
  • Lead and support continuous quality improvement activities, including case file reviews, performance scorecard monitoring, incident tracking, exit interviews, complaints and grievances, satisfaction surveys, and departmental performance oversight.
  • Analyze, interpret, and summarize data to identify trends, assess performance, and develop actionable strategies for improvement.
  • Develop, revise, and support implementation of policies and procedures related to quality improvement and service delivery.
  • Assist with tools and systems used to monitor performance and support data-informed decision-making.
  • Participate in Council on Accreditation (COA) activities, including self-assessments, documentation, and site preparation.
  • Prepare reports, data summaries, and presentations for the PSF Board of Directors’ Quality Assurance Committee.

Collaboration & Stakeholder Engagement:

  • Represent PSF at internal and external meetings, workgroups, and community forums related to quality assurance.
  • Coordinate with Information Technology and data teams to ensure alignment of QA processes and reporting systems.
  • Develop and maintain professional relationships with stakeholders to advance quality and clinical outcomes for children in care.

Required:

  • Bachelor’s degree in Social Work, Psychology, Health Care Administration, Counseling, or a related human services field.
  • At least 3 years of experience in child welfare, quality assurance, or behavioral health, within the Florida Child Welfare System.
  • Valid Florida driver’s license, reliable transportation, and acceptable driving record.

Preferred:

  • Master’s degree in Social Work, Psychology, or a related discipline.
  • Experience with psychotropic medication oversight and behavioral health coordination.
  • Familiarity with FSFN (Florida Safe Families Network) and other child welfare systems.

Knowledge, Skills & Abilities:

  • Strong analytical and auditing skills with attention to detail.
  • Understanding of CQI principles, accreditation standards, and performance management.
  • Excellent interpersonal, communication, and presentation skills.
  • Ability to coach and consult across departments and disciplines.
  • Proficiency in Microsoft Office and data management systems.

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