ZipRecruiter

Log In

1

American Express Qa Jobs (NOW HIRING)

American Express

Analyst-Compliance

Phoenix, AZ · On-site

Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus * Bachelor's Degree preferred Employment eligibility to work with American Express in the United States is ...

American Express

Analyst-Compliance

Phoenix, AZ · On-site

$65K - $102K/yr

Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus * Bachelor's Degree preferred Employment eligibility to work with American Express in the United States is ...

American Express

Director-Audit

New York, NY · Hybrid

... assurance, and help ensure quality products and services are provided to American Express customers. IAG's innovative Data-Driven Continuous Auditing approach has led to patent-pending technology ...

American Express

Sr Mgr-Digital Product Mgmt

Phoenix, AZ · On-site

$125K - $165K/yr

... quality assurance and operational readiness skills while incorporating an industry perspective in a collaborative, diverse and inclusive team environment. At American Express, our culture is built on ...

American Express

Analyst-Legal

Manhattan, NY · On-site

$65K - $102K/yr

The legal industry is changing and the Global Counsel's Organization at American Express is on the ... Quality assurance reviews to review the quality and completeness of program inputs and task ...

American Express

Director-Audit

Manhattan, NY · On-site

$123K - $215K/yr

... assurance, and help ensure quality products and services are provided to American Express customers. IAG's innovative Data-Driven Continuous Auditing approach has led to patent-pending technology ...

next page

Showing results 1-20

People also search for

All JobsAmerican Express Qa Jobs

American Express Qa information

See salary details

$15

$44

$64

How much do american express qa jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for american express qa in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a QA professional at American Express, and why are they important?

To thrive as a QA professional at American Express, you need a strong background in software testing methodologies, quality assurance processes, and relevant educational qualifications such as a degree in computer science or a related field. Familiarity with test automation tools (like Selenium or QTP), defect tracking systems (such as JIRA), and certifications like ISTQB are highly valued. Attention to detail, analytical thinking, and effective communication are crucial soft skills for identifying issues and collaborating with development teams. These competencies ensure the delivery of reliable, high-quality products that meet business requirements and enhance customer satisfaction.

What does an American Express QA do?

An American Express QA, or Quality Assurance specialist, is responsible for ensuring the quality and reliability of the company’s products and services. This involves designing and executing test plans, identifying bugs or issues, and collaborating with developers to resolve problems before products are released. The goal is to maintain high standards and deliver a seamless experience for American Express customers. QA professionals may work with software, customer service processes, or financial products depending on their specific role.

What is the difference between American Express Qa vs American Express Software Tester?

AspectAmerican Express QaAmerican Express Software Tester
CertificationsQA certifications, ISTQB, Agile certificationsSame as QA, often ISTQB or similar
Work EnvironmentCorporate setting, financial services industryCorporate environment, financial services industry
ResponsibilitiesQuality assurance, process improvement, testing oversightExecuting test cases, identifying bugs, reporting issues
Tools UsedTest management tools, automation tools, JiraTesting tools, automation scripts, Jira

American Express Qa and Software Tester roles share many similarities, including certifications, work environment, and tools used. The Qa role often involves broader quality assurance responsibilities, while the Software Tester focuses more on executing tests and identifying bugs. Both positions are integral to maintaining high-quality software in the financial services industry.

What types of projects do QA professionals typically work on at American Express, and how do they collaborate with development teams?

QA professionals at American Express often work on a variety of projects, including testing new features for card member platforms, payment processing systems, and mobile applications. They collaborate closely with software developers, business analysts, and product managers to ensure that products meet both technical specifications and customer expectations. Regular activities include developing and executing test cases, participating in Agile ceremonies, and providing feedback during sprint reviews. The collaborative environment emphasizes continuous improvement, making communication and teamwork essential for success.
More about American Express Qa jobs
What states have the most American Express Qa jobs? States with the most job openings for American Express Qa jobs include:
What job categories do people searching American Express Qa jobs look for? The top searched job categories for American Express Qa jobs are:
American Express Qa jobs near you
Infographic showing various American Express Qa job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.
Legal Operations Clerk, Quality Assurance

Legal Operations Clerk, Quality Assurance

American Express

Sunrise, FL • On-site

$16.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services

Job description

The General Counsel's Organization

The General Counsel's Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company's promise of exceptional products and services.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Minimum Qualifications:

  • Associates degree preferred

  • 1+ years working in a regulatory or financial process supporting quality. 

  • Ability to discern urgent and/or critical matters based on content of relevant legal order.
  • Strong computer skills with proficiency in MS Office Suite including MS Excel.
  • Able to work independently and as a team player.
  • Strong written and oral communication skills.
  • Meticulous attention to detail.
  • Ability to quickly train on, navigate, and extract information from a variety of databases and information platforms.
  • Highly organized and able to work productively in a fast-paced environment with shifting priorities.
  • Excellent organization and time management skills.
  • Strong knowledge and understanding of legal terminology and ability to analyze legal documents and responses.
  • Experience specifically understanding and interpreting legal order requests.

How will you make an impact in this role?

Under the general supervision of Legal Analyst - Quality, the responsibilities of the Legal Operations Clerk, Quality Assurance include, but are not limited to, the following:

  • Supporting the Legal Analyst by enforcing quality standards and refining quality control processes relating to legal order processing which include but are not limited to levies, garnishments, subpoenas and similar legal orders.
  • Supporting individual colleague testing and business self-testing and any other quality programs that ensure our colleagues' work product meets business standards.
  • Provide guidance and support to colleagues to assure adherence to privacy laws and procedures. 
  • Assist with quality assurance data entry for required reporting. 
  • Collect quality metrics on individual colleague performance. 
  • Maintain current knowledge of privacy laws and other regulatory requirements. 
  • Support procedures development and updates and implementation as required. 
  • Collect feedback to colleagues on quality issues or concerns.
  • Conducting quality sampling of indexing, reviewer, fulfillment and delivery functions.
  • Support quality control process implementation. 
  • Identify process gaps and recommend and support process improvements.
  • Support special projects as required.

What American Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply