American Express Qa Jobs (NOW HIRING)

About the Internal Audit Group at American Express 

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role 

This role requires exception organizational skills and attention to detail. The ideal candidate is proactive, resourceful, and able to manage competing priorities in a fast-paced environment.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

Minimum Qualifications

• 3+ years' experience in providing administrative support

• Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities

• Excellent written and verbal communication skills

• Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up

• Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality

• Ability to proactively identify and resolve issues

• Ability to work with all levels of management, associates, and external business contacts

• Strong computer skills, including Microsoft Outlook, Webex, MS Office Suite (Word, Excel, PowerPoint)

• Bachelor's Degree 

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

Key Responsibilities 

• Calendar management across multiple parties

• Coordination of business travel arrangements

• Timely and accurate preparation, review, and submission of expense reports

• Fluency in expense systems, such as ARIBA and Concur

• Payroll/Timekeeping

• Preparation for meetings with senior executives (e.g. documents, PowerPoints, video conferencing, in-person meetings, and other logistics)

• Managing phone inquiries/messages

• Coordination of office supply management

• Support special ad-hoc projects and initiatives as assigned

• Assist in ordering of computers, equipment, supplies, for new hire onboarding