A quality assurance coordinator makes sure that a business’s products and services meet company and industry standards. In this career, duties depend on the goods or services the employer offers. As a quality assurance coordinator in a call center, you listen to calls to ensure agents follow guidelines and provide excellent customer service. In manufacturing, you test and inspect products before they are sent to retailers or consumers. The qualifications for a job as a quality assurance coordinator are a bachelor’s degree relevant to the industry and experience in the field. You need strong communication and computer skills to succeed in this job.