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What Is a Quality Assurance Coordinator and How to Become One

Quality Assurance Coordinator

What Does a Quality Assurance Coordinator Do?

A quality assurance coordinator makes sure that a business’s products and services meet company and industry standards. In this career, duties depend on the goods or services the employer offers. As a quality assurance coordinator in a call center, you listen to calls to ensure agents follow guidelines and provide excellent customer service. In manufacturing, you test and inspect products before they are sent to retailers or consumers. The qualifications for a job as a quality assurance coordinator are a bachelor’s degree relevant to the industry and experience in the field. You need strong communication and computer skills to succeed in this job.

How to Become a Quality Assurance Coordinator

The main qualifications for getting a job as a quality assurance coordinator are a bachelor's degree in a field related to your industry and extensive knowledge of both company and industry standards for products. Many companies produce products overseas, so this job could involve traveling to visit production facilities or receiving and analyzing shipments. As a result, some flexibility with your time and the ability to travel are extremely helpful for getting this job, as is bilingualism. If you want to focus your career on quality assurance, consider pursuing additional certifications or licenses that can help you highlight your skills and stand out from other quality assurance coordinators.