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Quality Assurance Director Jobs (NOW HIRING)

NaphCare

Quality Assurance Director

Phoenix, AZ

Overview NaphCare is hiring an experienced Quality Assurance Director just like you to join our team at the Arizona Regional Office located in Downtown Phoenix, AZ. NaphCare is a family owned, healt ...

MDT Technical

QA Director

Houston, TX · On-site

QA Director Primary Location : Houston, Texas V-Soft Consulting is currently hiring for a QA Director for our premier client in Houston, Texas. Education and Experience » * 8+ years of QA experience ...

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Naphcare, Inc.

Quality Assurance Director

Phoenix, AZ · On-site

Overview NaphCare is hiring an experienced Quality Assurance Director just like you to join our team at the Arizona Regional Office located in Downtown Phoenix, AZ. NaphCare is a family owned, healt ...

Naphcare, Inc.

Quality Assurance Director

Phoenix, AZ · On-site

Overview NaphCare is hiring an experienced Quality Assurance Director just like you to join our team at the Arizona Regional Office located in Downtown Phoenix, AZ. NaphCare is a family owned, healt ...

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Quality Assurance Director information

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$56.5K

$140.1K

$227.5K

How much do quality assurance director jobs pay per year?

As of Jul 17, 2026, the average yearly pay for quality assurance director in the United States is $140,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What does a Quality Assurance Director do?

A Quality Assurance Director oversees the development and implementation of quality standards and processes within an organization. They lead teams responsible for inspecting, testing, and ensuring that products or services meet regulatory and company requirements. Their responsibilities also include establishing quality control policies, analyzing data to identify trends or issues, and driving continuous improvement initiatives. In many organizations, they serve as the main liaison between management, production, and regulatory bodies to ensure compliance and customer satisfaction.

What is the difference between Quality Assurance Director vs Quality Control Manager?

AspectQuality Assurance DirectorQuality Control Manager
CredentialsTypically requires a bachelor’s degree in quality management, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor’s degree in quality, manufacturing, or engineering; certifications like ASQ CQE are also valued
Work EnvironmentOversees quality assurance processes across departments, focusing on system improvements and complianceManages day-to-day inspection and testing activities to ensure product quality
Industry UsageUsed in manufacturing, software, healthcare, and industries emphasizing process qualityCommonly found in manufacturing, production, and assembly lines

The Quality Assurance Director focuses on establishing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Manager concentrates on inspecting products and identifying defects during production. Both roles are essential for quality management but differ in scope and responsibilities.

How does a Quality Assurance Director typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Director works closely with departments such as product development, engineering, regulatory affairs, and operations to establish quality standards and processes. They lead regular meetings to align on quality goals, review performance metrics, and address any quality-related issues or risks. This collaborative approach helps to ensure that quality is integrated into every stage of the product lifecycle, from design to delivery. By fostering open communication and teamwork, the director ensures all teams are accountable for maintaining high standards and meeting compliance requirements.

What are the key skills and qualifications needed to thrive as a Quality Assurance Director, and why are they important?

To thrive as a Quality Assurance Director, you need expertise in quality management systems, regulatory compliance, and process improvement, often backed by a bachelor’s or master’s degree in a relevant field. Familiarity with tools such as ISO standards, Six Sigma methodologies, and quality management software is crucial. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These competencies ensure product quality, regulatory adherence, and continuous improvement, directly impacting organizational reputation and operational efficiency.

What Does a Quality Assurance Director Do?

As a quality assurance director, you oversee the quality control process at your company and ensure processes and products meet the standards set by organizations like the American Society for Quality (ASQ). In this role, you may help products obtain a quality certification, use statistics to watch for problems with product production lines, and talk with customers to get more information about their experience using the product. Fulfilling the responsibilities and duties of a quality assurance director requires interpersonal skills, leadership skills, a willingness to strive for perfection, and sometimes the ability to work outside of normal hours if the company detects an urgent problem with its products.

More about Quality Assurance Director jobs
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What are the most commonly searched types of Quality Assurance jobs? The most popular types of Quality Assurance jobs are:
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Quality Assurance Director jobs near you
Infographic showing various Quality Assurance Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $140,083 per year, or $67.3 per hour.
Quality Assurance Director

Quality Assurance Director

NaphCare

Phoenix, AZ

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

NaphCare rating

6.2

Company rating: 6.2 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

699th of 886 rated healthcare providers

Job description

Overview

NaphCare is hiring an experienced Quality Assurance Director just like you to join our team at the Arizona Regional Office located in Downtown Phoenix, AZ.

NaphCare is a family owned, healthcare technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 35 years.  Come join our team of over 6000 employees and growing!  NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. 

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare.  

NaphCare Full Time Benefits:

  • Prescriptions free of charge through our health plan
  • Health, dental & vision insurance that starts day one!
  • We offer low cost benefits to our employees and their families.
  • Employment Assistance Program (EAP) services
  • 401K and Roth with company contribution that starts day one!
  • Tuition Assistance
  • Referral bonuses
  • On-site education
  • Free Continuing Education!
  • Term life insurance at no cost to the employee
  • Generous paid time off & paid holidays

NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. 

With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry.  If you want a career that will make a difference, choose the company that is different.

We support your growth and internal promotion.  Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership.

Responsibilities

Responsibilities for Quality Assurance Director:

  • Complete initial and annual peer reviews for medical and/or psychiatric providers as delegated by the Clinical Quality Assurance Director
  • Assist in training providers on clinical standards of care and onsite duties
  • Assist the education department in creating up-to-date training videos and materials
  • Assist Accreditation Department staff with upcoming accreditation surveys
  • Complete quarterly chart reviews for sites as delegated by the Chief Medical Officer or Corporate Medical Directors
  • Monitor for quality compliance concerns in health staff documentation or performance and report findings to Corporate Medical Directors and CMO
  • Assist with site-level provider tasks that can be completed remotely
Qualifications

Qualifications for Quality Assurance Director:

  • Licensed and credentialed as a RN or NP/PA in the state of Arizona
  • Minimum 5 years of experience as a clinical provider, Mental Health experience preferred
  • Minimum of 1-year experience in correctional health care
  • CPHQ preferred
  • Lean Six Sigma Certification preferred
  • Ability to communicate effectively with all staff levels
  • Ability to utilize multiple computer platforms for meetings or direct patient encounters (e.g. Zoom, TEAMS, Google Meets)
  • Moderate utilization of computer software including Excel, Word, PowerPoint, and Adobe

Equal Opportunity Employer: disability/veteran

Employment Type: FULL_TIME

What NaphCare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NaphCare

Sourced by ZipRecruiter

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare. NaphCare offers competitive compensation! Our full-time teammates have a top-notch benefits package, which includes medical, dental, vision, FREE prescriptions, flexible spending account, company-paid life and AD&D insurance with voluntary life and AD&D options, ST & LT disability, 401(k) company contribution, 20 days Paid Time Off, paid holidays, tuition assistance, employee referral bonuses, etc.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1989

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