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Qsr General Manager information

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$34K

$65.6K

$100K

How much do qsr general manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for qsr general manager in the United States is $65,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a QSR general manager?

QSR General Managers are professionals responsible for overseeing the daily operations of quick-service restaurants (QSRs), such as fast food establishments and chain eateries. Their duties include managing staff, ensuring customer satisfaction, maintaining quality and safety standards, and maximizing profitability. They often handle hiring, scheduling, inventory control, and budget management. QSR General Managers play a critical role in maintaining efficient operations and creating a positive dining experience for customers.

What skills and qualifications are needed to thrive as a QSR general manager?

To thrive as a QSR General Manager, you need strong leadership, operational management skills, and experience in the quick-service restaurant industry, often supported by a high school diploma or relevant degree. Familiarity with POS systems, inventory management software, and food safety certifications is typically required. Excellent communication, customer service, and problem-solving abilities help foster a positive team environment and ensure customer satisfaction. These skills are crucial for maintaining efficient operations, achieving financial targets, and driving team performance in a fast-paced setting.

What are common challenges a QSR general manager faces in maintaining team motivation and performance?

QSR General Managers often balance high employee turnover, fast-paced environments, and diverse team dynamics, making team motivation and consistent performance challenging. Managing shifts, providing timely feedback, and recognizing achievements are crucial for maintaining morale. Proactive communication and fostering a supportive culture help address burnout and keep staff engaged, even during busy periods. Implementing regular training and development opportunities also contributes to sustained motivation and high team performance.

What is the difference between Qsr General Manager vs Restaurant Manager?

AspectQsr General ManagerRestaurant Manager
CredentialsExperience in QSR operations, management certifications often preferredSimilar credentials, often with hospitality or management certifications
Work EnvironmentOversees multiple locations or a large franchise unit within QSR industryManages daily operations of a single restaurant or outlet
Industry UsageCommonly used in fast-food chains and quick-service restaurantsUsed across various restaurant types, including casual dining and fast food
Search & Comparison IntentHigh overlap in responsibilities and credentials with Restaurant ManagerOften compared due to similar roles but different scope

The Qsr General Manager typically oversees multiple locations or a large franchise within the quick-service restaurant industry, requiring broader management skills and experience. In contrast, a Restaurant Manager usually manages a single restaurant, focusing on daily operations. Both roles share similar credentials and work environments, but the scope and responsibilities differ significantly.

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What job categories do people searching Qsr General Manager jobs look for?

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Qsr General Manager jobs near you
Infographic showing various Qsr General Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,615 per year, or $31.5 per hour.

QSR General Manager

Hockessin, DE • On-site

Capriotti's Sandwich Shop
Restaurants • 51 - 200 employees
Learn more about Capriotti's Sandwich Shopexternal

$50K/yr

Full-time

Retirement, PTO

Re-posted 9 hours ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks
  • Competitive Pay
  • 401k / Matching
  • Paid time off
  • Monthly bonus program - based off store performance metrics

Company Overview
Capriotti's Sandwich Shop
Capriotti's is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.
General Manager Job Summary
45 hours per week (more as needed)
Nights/weekends/closing shifts a must
5 years GM experience running QSR shop
Excellent FOH and BOH (inventory) POS experience a must
Must have excellent previous employer references
Must have experience driving sales
Must have experience controlling COGS costs and labor costs
This is a hands on position - player / coach role
Must have excellent customer service skills
Must have excellent team member training skills
$50K+ salary with bonus
General Manager Responsibilities
  • Builds teams by identifying, recruiting, and hiring the best in the available talent pool and utilizes good performance management strategies to retain talent.
  • Coaches, develops, and motivates the shop's Team Members by following Capriotti's training standards; identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention.
  • Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale. Equitably shares the team workload to maintain
  • Role models the standards and maintains the culture for delivering CAPtivating Service to Guests.
  • Monitors compliance with health, safety, and building relations regarding food preparation, serving, and building maintenance.
  • Prepares all products according to Capriotti's specifications, using the correct portion, quality, and product presentation controls.
  • Responsible for cash management and bank deposits.
  • Monitors budgets, cost of goods sold, labor, payroll records, and all other financial transactions related to the shop.
  • Promotes an environment of "salesmanship" by encouraging a culture of suggestive selling and an orientation towards "counter service" versus "cashier" mindsets at the register.
  • Utilizes effective purchasing, inventory, receiving, and waste-monitoring procedures.
  • Actively participates and promotes all brand-wide and local marketing initiatives; demonstrates leadership in Local Shop Marketing (LSM).
  • Utilizes effective communication skills (oral, written, and listening) to foster positive relationships with Team Members, Guests, vendors, and other members of the Capriotti's brand.
  • Establishes an environment of trust within the shop; including Team Members, Guests, vendors, and others.
  • Demonstrates emotional resilience under pressure and during changing priorities.
  • Analyzes information and evaluate results to choose the best solution for problem-solving.

General Manager Qualifications
Skills and Knowledge:
  • Service Orientation - Actively looks for ways to help others.
  • Time Management - Demonstrates ability to multi-task; can remain "hands-on" during a busy shift without losing focus on the guest, product quality, and team performance; organizes, plans, and prioritizes daily and weekly tasks/projects.
  • Computer/Technology - Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents).

Physical Requirements:
  • Ability to withstand work conditions in temperatures of 0• F or less and up to 100• F.
  • Ability to move throughout the restaurant for extended periods at a time.
  • Can move 50 lbs. for a distance of up to 10 feet.
  • Ability to balance and move up to 25 lbs. for distances of up to 50 feet.

Compensation: $50,000.00 per year
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
Capriotti's Sandwich Shop logo

About Capriotti's Sandwich Shop

Sourced by ZipRecruiter

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.

Industry

Restaurants

Company size

51 - 200 Employees

Headquarters location

Las Vegas, NV, US

Year founded

1976

Social media

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