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Public Safety Telecommunicator Jobs in Indiana (NOW HIRING)

Boone County, IN

Communications Officer

Lebanon, IN · On-site

$52K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Completing training, certifications, and competencies as needed by actively seeking training, maintaining certifications required for assigned Public Safety Telecommunicator (PST) position, and ...

All JobsPublic Safety Telecommunicator JobsPublic Safety Telecommunicator Jobs in Indiana

Public Safety Telecommunicator information

See Indiana salary details

$12

$23

$34

How much do public safety telecommunicator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for public safety telecommunicator in Indiana is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a public safety telecommunicator?

To thrive as a Public Safety Telecommunicator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supplemented by specialized emergency dispatch training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and 911 call-taking software is typically required. Outstanding verbal communication, emotional resilience, and the ability to stay calm under pressure are essential soft skills for this role. These qualities are vital to ensure accurate, efficient response coordination and to provide critical support during emergencies.

What is a public safety telecommunicator?

A public safety telecommunicator works at an emergency response center and serves as a midpoint between the public and emergency responders. As a public safety telecommunicator, your job duties involve answering phone calls and relaying information to emergency services. You may also often stay on the phone with callers until emergency responders arrive to provide emotional support and guidance. The career typically requires the completion of an emergency dispatch certification program and on-the-job training. Employers may also request candidates to undergo a personality inventory test, drug screening, and a background investigation. Additional qualifications include the ability to handle high-stress situations and remain calm under pressure, along with strong interpersonal and computer skills.

Is it hard to become a public safety telecommunicator?

Becoming a public safety telecommunicator typically requires completing a training program, passing a written exam, and obtaining relevant certifications such as CPR or emergency dispatch certifications. The job can be demanding due to the need for quick decision-making, strong communication skills, and the ability to handle stressful situations, but the entry process is structured and accessible for those meeting the requirements.

What are some common challenges faced by public safety telecommunicators, and how can new hires prepare for them?

Public Safety Telecommunicators often face high-pressure situations, including handling multiple emergency calls simultaneously and making quick decisions with limited information. New hires may find it challenging to manage stress, maintain composure, and accurately relay critical information to first responders. To prepare, it's helpful to develop strong multitasking abilities, practice active listening, and familiarize yourself with local emergency protocols. Many agencies offer comprehensive training and ongoing support to help new team members build confidence and resilience in this demanding but rewarding role.

What is the difference between Public Safety Telecommunicator vs Emergency Dispatcher?

AspectPublic Safety TelecommunicatorEmergency Dispatcher
CertificationsTypically requires APCO or NCIC certificationsOften requires similar certifications, including CPR and emergency communication training
Work EnvironmentOperates in 911 call centers, handling emergency callsWorks in emergency dispatch centers, coordinating response units
Employer & IndustryPublic safety agencies, police, fire, EMSPublic safety agencies, police, fire, EMS

Public Safety Telecommunicators and Emergency Dispatchers often perform similar roles within emergency response teams, handling calls and coordinating services. The main difference lies in terminology used by different regions or agencies, but both require comparable certifications and work in similar environments. They are essential for effective emergency response and often overlap in job duties and employer settings.

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What job categories do people searching Public Safety Telecommunicator jobs in Indiana look for?

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What are popular job titles related to Public Safety Telecommunicator jobs in IN?

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Public Safety Telecommunicator jobs near you
Infographic showing various Public Safety Telecommunicator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,879 per year, or $23.5 per hour.

Public Health and Safety Specialist

Indiana University

Bloomington, IN • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Job description

  • Assures compliance with federal, state, and local regulations and the safety of all faculty, staff, students, and visitors by conducting and documenting regular safety inspections of facilities on IU campuses
  • Determines deviations, educates on corrective actions, establishes a schedule for compliance and conducts follow-up investigations, as necessary
  • Responds to health/sanitation inquiries and complaints from the general public, IU faculty, staff, students, and visitors, and provides related technical advice, including but not limited to, providing information, referrals, and/or assistance as appropriate
  • Conducts training and education of stakeholders on various public health related topics
  • Processes Temporary Event Food Service Applications for IU Bloomington and regional campuses
  • Collects environmental (animal, food, liquid waste, water) samples, maintains chain of custody, submits sample to the appropriate lab for analysis; performs interpretation of lab results and devises corrective actions, as applicable
  • Reviews construction plans for retail food service establishments; performs on-site construction/renovation consultation on approved projects
  • Maintains public record files including maintaining accurate and detailed files of all inspections, complaints, and related documents
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • Bachelor's degree (preferably in public health, environmental health, science, or a closely related field)
WORK EXPERIENCE
Required
  • 2 years of environmental health and safety or related experience
LICENSES AND CERTIFICATES
Required
  • Possesses a valid driver's license and ability to be insured by Indiana University upon date of hire
  • Certified Food Safety Manager as recognized by Title 410 IAC 7-22: Certification of Food Handler Requirements within 1 year from date of hire
  • Category 7A Certified Pesticide Applicator License within 1 year from date of hire
  • Certified Pool Operator (CPO) as recognized by the National Swimming Pool Foundation within 1 year from date of hire
  • Register as an instructor and proctor for an accredited Certified Food Safety Manager course within 1 year from date of hire
SKILLS
Required
  • Demonstrated problem solving skills
  • Proficient communication skills
  • Demonstrates customer service skills
  • Ability to build strong customer relationships
  • Maintains a high degree of professionalism
  • Performs work independently with minimal supervision
  • Seeks to acquire knowledge in area of specialty
  • Demonstrates a high commitment to quality
Working Conditions / Demands
This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, the ability to operate machinery, tools, and controls. The role requires the ability to ascend/descend ladders/stairs, and to position one's self in low level positions, detect a variety of chemicals and/or gases. The role requires the ability to ascend to rooftops and move in tight spaces to perform and complete inspections. The person in this role must be able to perform the essential functions with or without an accommodation.
Travel to other campuses and sites (Indianapolis, regional campuses, etc.) is required in support of campus operations and the department's obligations under the Partnership Agreement.
Additional Information
Bloomington, Indiana
This position is essential in meeting the institution's requirements with the Partnership Agreement between IU and the Indiana Department of Health.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Core
FLSA: Exempt
Job Function: Legal, Safety, & Protection
Job Family: Environmental Health & Safety
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
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