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Public Records Researcher Jobs (NOW HIRING)

HireRight

Public Records Researcher

Nashville, TN · On-site

Maintains accurate and up to date records of actions taken in the background screening process * Produces reports for clients that are accurate and representative of the full facts and in line with ...

HireRight

Public Records Researcher

Nashville, TN

Maintains accurate and up to date records of actions taken in the background screening process * Produces reports for clients that are accurate and representative of the full facts and in line with ...

HireRight

Public Records Researcher

Nashville, TN · On-site

Maintains accurate and up to date records of actions taken in the background screening process * Produces reports for clients that are accurate and representative of the full facts and in line with ...

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How much do public records researcher jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for public records researcher in the United States is $26.79, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $36.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Public Records Researcher, and why are they important?

To thrive as a Public Records Researcher, you need strong analytical abilities, attention to detail, and a solid understanding of legal and governmental record-keeping systems, often supported by a relevant degree or background in research. Familiarity with online databases, public records portals, and research management software is typically required. Excellent organizational skills, persistence, and effective communication set standout researchers apart. These skills ensure accurate, efficient retrieval and verification of information, which is critical for legal, investigative, or compliance purposes.

What does a Public Records Researcher do?

A Public Records Researcher is responsible for locating, retrieving, and analyzing public records from various sources such as government databases, court records, property records, and more. They often work for law firms, investigative agencies, or companies needing background checks, due diligence, or verification services. Their work involves ensuring the accuracy and completeness of the information, often requiring attention to detail and strong research skills. Public Records Researchers must also be familiar with privacy laws and regulations governing access to certain types of records.

What are some common challenges faced by Public Records Researchers, and how can they be addressed?

Public Records Researchers often encounter challenges such as navigating complex databases, dealing with incomplete or outdated records, and managing tight deadlines. Successfully overcoming these challenges requires strong attention to detail, persistence in verifying information, and adaptability to various governmental systems. Building relationships with local agencies and continuously updating one’s knowledge of public records access laws can also help streamline the research process and improve efficiency.

What Does a Public Records Researcher Do?

A public records researcher uses publicly-available resources to gather data or verify information. Your duties in this career usually include finding information, but your employer may also expect you to input it into a database or compose a report based on your findings. Depending on your job responsibilities, you may also need to interpret the information in the public records for your client or employer. A public records researcher may work for a law firm, real estate company, investigation service, insurance company, or human resources department, where you verify the credentials of employees and job applicants.

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Public Records Researcher jobs near you
Infographic showing various Public Records Researcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,715 per year, or $26.8 per hour.

Public Records Researcher

HireRight

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

HireRight rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 426 rated business services

Job description

About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
Responsible for delivering a best-in-class customer and candidate experience by conducting credit, criminal, and database background checks in accordance with qualitative and quantitative performance standards. Utilizes telephone and electronic verification processes professionally and efficiently while adhering to company policies and procedures to support timely candidate hiring decisions.
Responsibilities
  • Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
  • Quickly and effectively researches and verifies facts provided by candidates of clients' to ensure the screening process is completed in a timely manner
  • Conducts interviews with professional referees to verify candidates' employment history
  • Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
  • Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
  • Collaborates with other teams to keep clients informed of issues throughout the screening process
  • Reviews and maintains a good understanding of service level agreements and performs work in accordance with clients' requirements
  • Implements changes to processes as directed following changes to service level agreements
  • Stays up to date with procedures and Service Level Agreements to ensure clients' needs are continually met
  • Ensures all actions comply with the Data Protection legislation
  • Maintains accurate and up to date records of actions taken in the background screening process
  • Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
  • Maintains a standard of work that meets the department quality and productivity targets
  • Conducts phone calls in a manner that is professional and reflects the overall 'helping people to get hired' philosophy
  • Assists team members and works as part of the team to ensure customers' expectations are met

Qualifications
Education:
• High school diploma or GED required, College Degree prefered
Preferred Experience:
• Computer literate with specific experience of using Microsoft Office and email proficiently;
• Confident with telephone communications, including chasing for information whilst maintaining good clients/candidates relations but robustly to be able to close tasks off
• Previous customer service experience preferred
• Ability to communicate written and verbally in English with fluency and in a polite way
What do we offer
In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:
• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short- & Long-Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!
*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.

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