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Protective Services Manager Jobs (NOW HIRING)

Novant Health

Protective Services - Officer

Wilmington, NC · On-site

$16.25 - $19.50/hr

Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations. As a Protective Services Officer, you will: * Respond to emergency calls for assistance and ...

AgeSpan

Protective Services Caseworker

Lawrence, MA · On-site

$33 - $34/hr

Liaison and clinical consultation with case management staff when appropriate. * Assist with community education efforts as assigned by Protective Services Supervisor. * Utilization of court system ...

New

Maine

Child Protective Services Caseworker

Machias, ME

$32.35 - $42.34/hr

As a Child Protective Services Caseworker, you will develop investigative and case management skills and build extensive contacts within the judicial, law enforcement, educational, and social ...

Maine

Child Protective Services Caseworker

Rockland, ME

$32.35 - $42.34/hr

As a Child Protective Services Caseworker, you will develop investigative and case management skills and build extensive contacts within the judicial, law enforcement, educational, and social ...

Maine

Child Protective Services Caseworker

Portland, ME · On-site

$32.35 - $42.34/hr

As a Child Protective Services Caseworker, you will develop investigative and case management skills and build extensive contacts within the judicial, law enforcement, educational, and social ...

Maine

Child Protective Services Caseworker

Lewiston, ME · On-site

$32.35 - $42.34/hr

As a Child Protective Services Caseworker, you will develop investigative and case management skills and build extensive contacts within the judicial, law enforcement, educational, and social ...

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Protective Services Manager information

What are Protective Services Managers?

Protective Services Managers are professionals responsible for overseeing and coordinating security and safety operations within an organization or facility. They develop policies and procedures to protect people, property, and information from threats such as theft, vandalism, or emergencies. Their duties often include supervising security personnel, conducting risk assessments, and ensuring compliance with laws and regulations. Protective Services Managers may work in various settings, including corporate environments, government agencies, or educational institutions.

What is the difference between Protective Services Manager vs Security Supervisor?

AspectProtective Services ManagerSecurity Supervisor
CredentialsSecurity certifications, management experienceSecurity guard licenses, supervisory training
Work EnvironmentCorporate, government, or large facility settingsSecurity teams, patrols, access control
Employer & IndustryOrganizations needing security oversightSecurity firms, large facilities
Search & Comparison IntentUnderstanding managerial roles in securitySupervisory roles in security teams

The Protective Services Manager typically oversees security operations, manages staff, and develops security policies in large organizations or government agencies. In contrast, a Security Supervisor directly supervises security personnel and handles daily security tasks. Both roles require security-related credentials, but the manager position involves more strategic planning and administrative responsibilities.

What are some common challenges faced by Protective Services Managers, and how can they be addressed?

Protective Services Managers often encounter challenges such as coordinating teams with diverse backgrounds, maintaining up-to-date security protocols, and responding effectively to emergencies. To address these, managers should invest in ongoing training, establish clear communication channels, and foster a culture of preparedness and accountability. Regular drills, updated risk assessments, and strong collaboration with local law enforcement also help ensure the team is well-equipped to handle evolving security threats.

What are the key skills and qualifications needed to thrive as a Protective Services Manager, and why are they important?

To thrive as a Protective Services Manager, you need expertise in security management, risk assessment, and operational leadership, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with security technologies, incident management systems, and certifications such as Certified Protection Professional (CPP) are typically required. Strong decision-making, communication, and conflict resolution skills help you lead teams and coordinate with stakeholders effectively. These competencies are critical for ensuring the safety of people and assets, managing emergencies, and maintaining compliance with security standards.
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Protective Services Manager jobs near you
Infographic showing various Protective Services Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 23% Full Time, 59% Part Time, 1% Temporary, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Protective Services - Officer

Protective Services - Officer

Novant Health

Wilmington, NC • On-site

$16.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Respond to emergency calls for assistance and ensure rapid, professional incident resolution.

  • Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.

  • Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Novant Health rating

7.2

Company rating: 7.2 out of 10

Based on 449 frontline employees who took The Breakroom Quiz

328th of 877 rated healthcare providers

Job description

What We Offer
Schedule: 12 hour shifts - 7-7 - alternating weekends
Location:
Novant Health New Hanover Regional Medical Center
Novant Health Scott's Hill Medical Center
Why Choose Novant Health Protective Services?
  • Competitive Benefits and Total Rewards Package: Medical, Dental, Vision, Retirement, Paid Time Off.
  • Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.
  • Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management-all led by certified in-house instructors.
  • Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.
  • Professional Gear Provided: Includes ballistic vest/carrier and a yearly uniform allowance.
  • Education Support: Tuition reimbursement for college-level coursework and degree programs.
  • Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.
  • Collaborative & Diverse Team: Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations.

As a Protective Services Officer, you will:
  • Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
  • Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
  • Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Qualifications:
  • Education: High School Diploma or GED, required.
  • Experience: Healthcare Public Safety/Police, preferred.
  • Licensure/Certification: IAHSS Basic and/or Adv Training Certifications within 6 months of hire, required.
  • NCPPSB Armed Security Office Registration Permit within 12 months of hire, required. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required

Additional Skills (required):
  • BLS/CPR within 90 days of hire through employment. Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established by Novant Health.
  • Public contact experience.
  • Satisfactorily completes all required organizational and departmental basic, field, and in-service training courses as well as courses that support our Emergency Management efforts such as decontamination or hazardous materials awareness training .
  • Basic computer skills.
  • Ability to successfully complete generic and department-specific skills validation and competency testing.
  • Ability to accurately receive and transmit information by radio and telephone.
  • Ability to translate observations and information into legible, complete, and accurate reports.
  • No criminal record. Maintains valid driver's license in the state of residence. Maintains compliance with the Novant Health Vehicle Use, Requirements & Guidelines Policy. Immediately notifies Director of Public Safety or Public Safety Manager of any and all charges relating to the operation of a motor vehicle and/or criminal complaint.

Additional Skills (preferred):
  • Security, law enforcement or military experience.

Make a difference. Protect what matters most.
Apply today to take the next step in your public safety career with a healthcare security leader.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
2026-237427

What Novant Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Novant Health

Sourced by ZipRecruiter

Novant Health is a not-for-profit integrated system of 16 medical centers and more than 1,900 physicians in over 800 locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant Health's more than 36,000 team members and physician partners care for patients and communities in North Carolina and South Carolina.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Winston-Salem, NC, US

Year founded

1997

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