ZipRecruiter

Log In

1

Project Support Jobs in Georgia (NOW HIRING)

Pacer Group

Project Support 2

Atlanta, GA · On-site

Project Support Specialist II / Customer Escalation Analyst Location: Atlanta, GA 30308 Work Schedule: 4 Days Onsite / 1 Day Remote Duration: 3 Years Contract Shift: Standard Shift Job Summary The ...

Pacer Group

Project Support 2

Atlanta, GA · On-site

$26 - $28.50/hr

Project Support 2 Location: Atlanta GA 30308 Contract: 1 year Shift: Standard Pay Rate: $26.00 - $28.50 Hourly on W2 * 5 plus years' experience handling high profile complaints. Address any customer ...

Pacer Group

Project Support 1

Atlanta, GA · On-site

Project Support 1 Location: Atlanta, GA 30309 Schedule: 8:00AM TO 5:00pm Monday through Friday Duration: 11-12 Months The purpose of this position is to coordinate key work management tasks related ...

UCB

Project Support Assistant

Atlanta, GA · On-site

$63K - $83K/yr

Make your mark for patients We are looking for a Project Support Assistant who is organized, proactive, and detail-oriented to join us in our Manufacturing team, based in our UCB office in the ...

UCB

Project Support Assistant

Atlanta, GA · On-site

$63K - $83K/yr

Make your mark for patients We are looking for a Project Support Assistant who is organized, proactive, and detailoriented to join us in our Manufacturing team, based in our UCB office in the Atlanta ...

UCB

Project Support Assistant

Atlanta, GA

$63K - $83K/yr

Make your mark for patients We are looking for a Project Support Assistant who is organized, proactive, and detailoriented to join us in our Manufacturing team, based in our UCB office in the Atlanta ...

Merican

Project Support Specialist II

Atlanta, GA · On-site

Project Support Specialist II Work Location: Atlanta, GA - 6205 Duration: 12 Months Work Type: Temporary Assignment Job Type: Onsite Description: Client is seeking to hire a Lead Project Support ...

WEG

Document & Project Support Representative

Duluth, GA · On-site

$16.50 - $22.25/hr

This role supports our team of Project Coordinators and Project Managers on the execution of the projects, with a focus on the organization, submittal and control of technical documentation. Primary ...

Weg

Document & Project Support Representative

Duluth, GA · On-site

$16.50 - $22.25/hr

This role supports our team of Project Coordinators and Project Managers on the execution of the projects, with a focus on the organization, submittal and control of technical documentation. Primary ...

next page

Showing results 1-20

All JobsProject Support JobsProject Support Jobs in Georgia

Project Support information

See Georgia salary details

$11

$17

$25

How much do project support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for project support in Georgia is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.09 per hour, depending on experience, location, and employer.

What are some common challenges faced by Project Support professionals, and how can they be addressed?

Project Support professionals often encounter challenges such as managing competing priorities, ensuring clear communication among stakeholders, and adapting to shifting project timelines. To address these, it's important to develop strong organizational skills, proactively track project progress, and foster open lines of communication with team members and project managers. Staying flexible and utilizing project management tools can also help streamline tasks and reduce the risk of missed deadlines.

What are the key skills and qualifications needed to thrive as a Project Support, and why are they important?

To thrive as a Project Support professional, you need strong organizational skills, attention to detail, and a background in project management or administration. Familiarity with project management software like Microsoft Project, Asana, or Trello, as well as proficiency in MS Office, is typically required. Effective communication, adaptability, and teamwork are vital soft skills for supporting project teams and stakeholders. These abilities ensure projects run smoothly, deadlines are met, and collaboration is effective throughout the project lifecycle.

What is a Project Support role?

A Project Support role involves assisting project managers and teams with administrative, organizational, and communication tasks to ensure projects run smoothly. This can include scheduling meetings, managing project documentation, tracking progress, supporting budgeting activities, and coordinating between different departments. Project Support professionals help keep projects on track by handling day-to-day tasks, addressing issues as they arise, and facilitating effective communication among stakeholders. Their work is essential for increasing efficiency and reducing risks in project delivery.

What is the difference between Project Support vs Project Coordinator?

AspectProject SupportProject Coordinator
CredentialsTypically requires basic administrative or industry-specific certificationsOften requires additional project management certifications or training
Work EnvironmentAdministrative and support roles within project teamsMore involved in planning, scheduling, and coordinating project activities
Employer & Industry UsageUsed across various industries for supporting project teamsCommonly found in industries with structured project management processes
Search & Comparison IntentPeople looking for entry-level or support roles in projectsIndividuals seeking roles with more coordination responsibilities

Project Support focuses on providing administrative and logistical assistance within project teams, often requiring basic certifications. Project Coordinators take on more active roles in planning and coordinating project tasks, often with additional certifications. Both roles are essential in project management but differ in scope and responsibilities.

What are the most commonly searched types of Project Support jobs in Georgia? The most popular types of Project Support jobs in Georgia are:
What are popular job titles related to Project Support jobs in Georgia? For Project Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Project Support jobs in Georgia look for? The top searched job categories for Project Support jobs in Georgia are:
What cities in Georgia are hiring for Project Support jobs? Cities in Georgia with the most Project Support job openings:
Project Support jobs near you
Project Support 2

Project Support 2

Pacer Group

Atlanta, GA • On-site

Contractor

Posted 2 days ago

Job description

Professional Job Description
Job Title: Project Support Specialist II / Customer Escalation Analyst
Location: Atlanta, GA 30308
Work Schedule: 4 Days Onsite / 1 Day Remote
Duration: 3 Years Contract
Shift: Standard Shift

Job Summary

The Project Support Specialist II will support the Customer Operations team by managing and resolving escalated customer concerns across multiple SouthStar markets. This role operates in a high-volume, fast-paced environment and requires strong analytical, organizational, and communication skills. The individual will be responsible for researching customer issues, managing formal complaint processes, performing root cause analysis, and ensuring timely resolution while maintaining compliance with regulatory requirements and internal service level agreements.

This role requires collaboration with internal teams, maintaining accurate documentation, and ensuring escalated customer concerns are addressed effectively to improve customer satisfaction and operational performance.

Key Responsibilities

  • Investigate and resolve high-profile customer complaints and escalated service requests across multiple communication channels.
  • Manage the formal complaint resolution process, ensuring issues are addressed promptly and within defined timelines.
  • Conduct root cause analysis to identify systemic issues and recommend process improvements.
  • Maintain detailed documentation of customer cases and resolution steps in internal systems.
  • Ensure compliance with federal, state, and local regulations, company policies, and service-level agreements.
  • Collaborate with cross-functional teams including customer operations, regulatory teams, and management.
  • Support project coordination tasks including tracking deliverables, timelines, and operational updates.
  • Provide reporting and analysis related to complaint trends and operational performance metrics.
  • Utilize project management and productivity tools such as Microsoft Project, Jira, and Microsoft Office.
  • Serve as a backup for other departmental functions and assist with additional operational support as needed.

Required Qualifications

  • Bachelor’s degree in Business Administration, Project Management, or related field
  • 5+ years of experience handling customer escalations or high-level complaint resolution
  • Experience in project coordination or operational support roles
  • Strong problem-solving and root cause analysis abilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office and project management tools

Preferred Qualifications

  • Experience in customer operations, utilities, or energy sector
  • Knowledge of regulatory complaint handling and compliance processes
  • Experience working with high-volume service operations