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Project Support Jobs in Atlanta, GA (NOW HIRING)

Project Support Specialist II / Customer Escalation Analyst Location: Atlanta, GA 30308 Work Schedule: 4 Days Onsite / 1 Day Remote Duration: 3 Years Contract Shift: Standard Shift Job Summary The ...

Project Support Assistant

Atlanta, GA · On-site

$63K - $83K/yr

Make your mark for patients We are looking for a Project Support Assistant who is organized, proactive, and detail-oriented to join us in our Manufacturing team, based in our UCB office in the ...

Project Support 2

Atlanta, GA · On-site

$26 - $28.50/hr

Project Support 2 Location: Atlanta GA 30308 Contract: 1 year Shift: Standard Pay Rate: $26.00 - $28.50 Hourly on W2 * 5 plus years' experience handling high profile complaints. Address any customer ...

Project Support 1 Location: Atlanta, GA 30309 Schedule: 8:00AM TO 5:00pm Monday through Friday Duration: 11-12 Months The purpose of this position is to coordinate key work management tasks related ...

Make your mark for patients We are looking for a Project Support Assistant who is organized, proactive, and detailoriented to join us in our Manufacturing team, based in our UCB office in the Atlanta ...

Make your mark for patients We are looking for a Project Support Assistant who is organized, proactive, and detailoriented to join us in our Manufacturing team, based in our UCB office in the Atlanta ...

Project Support Administrator (2-4 Years of Experience) Education & Experience: * Experience: 2-4 years of administrative experience or equivalent academic education/experience. Technical Skills:

Project Support Specialist II Work Location: Atlanta, GA - 6205 Duration: 12 Months Work Type: Temporary Assignment Job Type: Onsite Description: Client is seeking to hire a Lead Project Support ...

Document & Project Support Representative

Duluth, GA · On-site

$16.50 - $22.25/hr

This role supports our team of Project Coordinators and Project Managers on the execution of the projects, with a focus on the organization, submittal and control of technical documentation. Primary ...

They are seeking a Senior Project Manager to oversee project management and operational support, ensuring high-quality standards and effective team management. Responsibilities : • Manage daily ...

Support Project Managers with project administration activities across multiple projects and task orders. * Assist with project setup and maintenance in Ajera, including project updates and client ...

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Project Support information

See Atlanta, GA salary details

$12

$19

$29

How much do project support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for project support in Atlanta, GA is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What is the role of project support?

Project support involves assisting project managers and teams with administrative tasks, documentation, scheduling, and communication to ensure project objectives are met efficiently. It often requires organizational skills, familiarity with project management tools, and attention to detail. The role helps facilitate smooth project execution and coordination among stakeholders.

What job makes $10,000 a month without a degree?

A project support role typically does not pay $10,000 a month without specialized experience or certifications. High-paying roles in fields like sales, real estate, or entrepreneurship can reach that level, but they often require skills, networking, or business acumen rather than formal degrees.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain executive positions like CEOs, CFOs, and investment bankers often reach or exceed this level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and often a relevant certification or degree.

What are some common challenges faced by Project Support professionals, and how can they be addressed?

Project Support professionals often encounter challenges such as managing competing priorities, ensuring clear communication among stakeholders, and adapting to shifting project timelines. To address these, it's important to develop strong organizational skills, proactively track project progress, and foster open lines of communication with team members and project managers. Staying flexible and utilizing project management tools can also help streamline tasks and reduce the risk of missed deadlines.

How much does a project support make?

The average salary for a project support specialist ranges from $40,000 to $60,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals or those with certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Project Support, and why are they important?

To thrive as a Project Support professional, you need strong organizational skills, attention to detail, and a background in project management or administration. Familiarity with project management software like Microsoft Project, Asana, or Trello, as well as proficiency in MS Office, is typically required. Effective communication, adaptability, and teamwork are vital soft skills for supporting project teams and stakeholders. These abilities ensure projects run smoothly, deadlines are met, and collaboration is effective throughout the project lifecycle.

What is a Project Support role?

A Project Support role involves assisting project managers and teams with administrative, organizational, and communication tasks to ensure projects run smoothly. This can include scheduling meetings, managing project documentation, tracking progress, supporting budgeting activities, and coordinating between different departments. Project Support professionals help keep projects on track by handling day-to-day tasks, addressing issues as they arise, and facilitating effective communication among stakeholders. Their work is essential for increasing efficiency and reducing risks in project delivery.

What is the difference between Project Support vs Project Coordinator?

AspectProject SupportProject Coordinator
CredentialsTypically requires basic administrative or industry-specific certificationsOften requires additional project management certifications or training
Work EnvironmentAdministrative and support roles within project teamsMore involved in planning, scheduling, and coordinating project activities
Employer & Industry UsageUsed across various industries for supporting project teamsCommonly found in industries with structured project management processes
Search & Comparison IntentPeople looking for entry-level or support roles in projectsIndividuals seeking roles with more coordination responsibilities

Project Support focuses on providing administrative and logistical assistance within project teams, often requiring basic certifications. Project Coordinators take on more active roles in planning and coordinating project tasks, often with additional certifications. Both roles are essential in project management but differ in scope and responsibilities.

What are popular job titles related to Project Support jobs in Atlanta, GA? For Project Support jobs in Atlanta, GA, the most frequently searched job titles are:
Infographic showing various Project Support job openings in Atlanta, GA as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,664 per year, or $19.6 per hour.
Project Support 2

Project Support 2

Pacer Group

Atlanta, GA • On-site

Contractor

Posted 8 days ago

Be an early applicant


Job description

Professional Job Description
Job Title: Project Support Specialist II / Customer Escalation Analyst
Location: Atlanta, GA 30308
Work Schedule: 4 Days Onsite / 1 Day Remote
Duration: 3 Years Contract

Shift: Standard Shift

Job Summary

The Project Support Specialist II will support the Customer Operations team by managing and resolving escalated customer concerns across multiple SouthStar markets. This role operates in a high-volume, fast-paced environment and requires strong analytical, organizational, and communication skills. The individual will be responsible for researching customer issues, managing formal complaint processes, performing root cause analysis, and ensuring timely resolution while maintaining compliance with regulatory requirements and internal service level agreements.

This role requires collaboration with internal teams, maintaining accurate documentation, and ensuring escalated customer concerns are addressed effectively to improve customer satisfaction and operational performance.

Key Responsibilities

  • Investigate and resolve high-profile customer complaints and escalated service requests across multiple communication channels.
  • Manage the formal complaint resolution process, ensuring issues are addressed promptly and within defined timelines.
  • Conduct root cause analysis to identify systemic issues and recommend process improvements.
  • Maintain detailed documentation of customer cases and resolution steps in internal systems.
  • Ensure compliance with federal, state, and local regulations, company policies, and service-level agreements.
  • Collaborate with cross-functional teams including customer operations, regulatory teams, and management.
  • Support project coordination tasks including tracking deliverables, timelines, and operational updates.
  • Provide reporting and analysis related to complaint trends and operational performance metrics.
  • Utilize project management and productivity tools such as Microsoft Project, Jira, and Microsoft Office.
  • Serve as a backup for other departmental functions and assist with additional operational support as needed.

Required Qualifications

  • Bachelor’s degree in Business Administration, Project Management, or related field
  • 5+ years of experience handling customer escalations or high-level complaint resolution
  • Experience in project coordination or operational support roles
  • Strong problem-solving and root cause analysis abilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office and project management tools

Preferred Qualifications

  • Experience in customer operations, utilities, or energy sector
  • Knowledge of regulatory complaint handling and compliance processes
  • Experience working with high-volume service operations