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Project Management Support Jobs in Georgia (NOW HIRING)

Pacer Group

Project Support 2

Atlanta, GA · On-site

Standard Shift Job Summary The Project Support Specialist II will support the Customer Operations team by managing and resolving escalated customer concerns across multiple SouthStar markets. This ...

QGenda

Senior Manager, Project Management

Atlanta, GA · On-site

Lead, mentor, and coach a team of Project Managers/Coordinators, providing guidance, support, and development opportunities to enhance their skills and capabilities. * Responsible for resource ...

MHI

Project Management Intern

White, GA · On-site

$26.50K - $30.90K/yr

Role Overview The Project Management Intern supports project planning, execution, and monitoring activities while gaining hands-on experience in a professional project environment. This role works ...

Wesco

Manager - Project Management

Marietta, GA · Remote

... Project Management is a strategic leader responsible for overseeing a portfolio of initiatives that ... Partner with executive stakeholders to support decision-making through scenario analysis ...

Landis+Gyr

Director, PMO

Alpharetta, GA

Reporting to the VP of R&D, the PMO Director plays a critical leadership role in supporting company growth and innovation through effective program and portfolio management. Key Responsibilities: PMO ...

Landis+Gyr

Director, PMO

Alpharetta, GA · On-site

Reporting to the VP of R&D, the PMO Director plays a critical leadership role in supporting company growth and innovation through effective program and portfolio management. Key Responsibilities: PMO ...

Infojini Inc

Project Management with EVM

Atlanta, GA

$112K/yr

This position will also provide ongoing user support, including troubleshooting and resolution of more complex system issues. The Business Analyst/Project Manager shapes client expectations, and ...

Landis+Gyr

Director, PMO

Alpharetta, GA · On-site

... support growth and innovation. Responsibilities : • Establish and maintain PMO frameworks ... standards, and best practices. • Build and lead a high-performing program and project management ...

Humana

Manager, IT Project Management

Atlanta, GA · On-site +1

$94.70K - $112K/yr

Institutionalize the project management best practices, including Agile and Lean methodologies ... Support escalation and resolution processes. * Track and report on project and program performance ...

Humana

Manager, IT Project Management

Atlanta, GA · On-site +1

$94.70K - $112K/yr

Institutionalize the project management best practices, including Agile and Lean methodologies ... Support escalation and resolution processes. * Track and report on project and program performance ...

Humana

Manager, IT Project Management

Atlanta, GA · On-site +1

$94.70K - $112K/yr

Institutionalize the project management best practices, including Agile and Lean methodologies ... Support escalation and resolution processes. * Track and report on project and program performance ...

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Project Management Support information

See Georgia salary details

$50.7K

$96K

$131.7K

How much do project management support jobs pay per year?

As of May 30, 2026, the average yearly pay for project management support in Georgia is $95,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $98,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Project Management Support professional, and why are they important?

To thrive as a Project Management Support professional, you need strong organizational skills, attention to detail, and a solid understanding of project management principles, often backed by a bachelor's degree and familiarity with project lifecycles. Proficiency in project management software such as Microsoft Project, Asana, or Jira, and often a certification like CAPM or PMP, is highly beneficial. Excellent communication, problem-solving abilities, and adaptability help build rapport with stakeholders and ensure smooth project execution. These skills are crucial for supporting project managers, maintaining project timelines, and ensuring successful project delivery.

What are some common challenges faced in a Project Management Support role, and how can they be addressed?

Project Management Support professionals often encounter challenges such as balancing multiple priorities, managing tight deadlines, and ensuring effective communication between stakeholders. To address these, it’s important to develop strong organizational skills, proactively track project milestones, and maintain clear documentation. Regular check-ins with the project manager and team members also help identify potential issues early and keep everyone aligned, making the workflow smoother and more efficient.

What is project management support?

Project management support refers to the assistance provided to project managers and teams to help them plan, execute, and complete projects efficiently. This support can include administrative tasks, documentation, scheduling meetings, tracking project progress, and ensuring that project deliverables are met. Often, project management support professionals help coordinate communication among team members, maintain project documentation, and monitor timelines and budgets. Their role is essential in keeping projects organized and ensuring all stakeholders are informed and aligned throughout the project lifecycle.

What is the difference between Project Management Support vs Project Coordinator?

AspectProject Management SupportProject Coordinator
CertificationsPMI-ACP, CAPM, or similarOften similar, may also hold CAPM or PMP
Work EnvironmentSupports project managers across various industriesWorks directly with project teams on specific projects
Employer UsageUsed in organizations needing assistance with project tasksCommon in project-driven industries like construction, IT
Search & ComparisonOften compared for entry-level project rolesMore focused on day-to-day project activities

Project Management Support and Project Coordinator roles share similarities in certifications and work environments, often overlapping in industry usage. However, Project Management Support typically provides broader assistance to project managers, while Project Coordinators focus on coordinating specific project tasks and schedules. Both roles are essential in project teams, but their scope and responsibilities differ slightly based on organizational needs.

What are popular job titles related to Project Management Support jobs in Georgia? For Project Management Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Project Management Support jobs in Georgia look for? The top searched job categories for Project Management Support jobs in Georgia are:
Project Management Support jobs near you
Project Support 2

Project Support 2

Pacer Group

Atlanta, GA • On-site

Contractor

Posted 22 days ago

Job description

Professional Job Description
Job Title: Project Support Specialist II / Customer Escalation Analyst
Location: Atlanta, GA 30308
Work Schedule: 4 Days Onsite / 1 Day Remote
Duration: 3 Years Contract
Shift: Standard Shift

Job Summary

The Project Support Specialist II will support the Customer Operations team by managing and resolving escalated customer concerns across multiple SouthStar markets. This role operates in a high-volume, fast-paced environment and requires strong analytical, organizational, and communication skills. The individual will be responsible for researching customer issues, managing formal complaint processes, performing root cause analysis, and ensuring timely resolution while maintaining compliance with regulatory requirements and internal service level agreements.

This role requires collaboration with internal teams, maintaining accurate documentation, and ensuring escalated customer concerns are addressed effectively to improve customer satisfaction and operational performance.

Key Responsibilities

  • Investigate and resolve high-profile customer complaints and escalated service requests across multiple communication channels.
  • Manage the formal complaint resolution process, ensuring issues are addressed promptly and within defined timelines.
  • Conduct root cause analysis to identify systemic issues and recommend process improvements.
  • Maintain detailed documentation of customer cases and resolution steps in internal systems.
  • Ensure compliance with federal, state, and local regulations, company policies, and service-level agreements.
  • Collaborate with cross-functional teams including customer operations, regulatory teams, and management.
  • Support project coordination tasks including tracking deliverables, timelines, and operational updates.
  • Provide reporting and analysis related to complaint trends and operational performance metrics.
  • Utilize project management and productivity tools such as Microsoft Project, Jira, and Microsoft Office.
  • Serve as a backup for other departmental functions and assist with additional operational support as needed.

Required Qualifications

  • Bachelor’s degree in Business Administration, Project Management, or related field
  • 5+ years of experience handling customer escalations or high-level complaint resolution
  • Experience in project coordination or operational support roles
  • Strong problem-solving and root cause analysis abilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office and project management tools

Preferred Qualifications

  • Experience in customer operations, utilities, or energy sector
  • Knowledge of regulatory complaint handling and compliance processes
  • Experience working with high-volume service operations