Project Management Analyst Jobs in Arizona (NOW HIRING)

ESSENTIAL JOB FUNCTIONS:
• Elicits requirements from stakeholders to determine desired business process impact through interviews, data collection, questionnaires and other project management tools to ensure that a technology application is the solution.
• Critically evaluates information gathered from multiple sources, identifies system constraints and other issues which do not meet desired application needs. Prioritizes and distinguishes user requests from underlying needs.
• Collaborates with stakeholders, subject matter experts, and managers to establish the technical vision.
• Facilitates an evaluation and brainstorming meeting to effectively analyze tradeoffs between usability and performance with appropriate systems and developers/engineers to ensure technology application can meet the stakeholder's needs.
• Prepares and delivers business requirements documents and functional requirement documents for stakeholder approval and may be involved in documenting use cases and test scripts.
• Schedules and participates in stakeholder decision meetings to determine if project is approved.
• Facilitates team-working sessions to elicit accurate information, capture requirements, and document project accomplishments.
• Ensures team projects are on schedule, meets departmental standards, and requestor's expectations.
• Develops project plan utilizing standard/best in class project management techniques, e.g., change control process.
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
Core Skills:
• Ability to listen and document client requirements to be able to share with project team.
• Ability to ask succinct, clarifying questions to demonstrate solid understanding of clients' needs and requirements.
• Solid communication and relationship building skills for interacting with a diverse group of stakeholders.
• Solid planning and organization skills.
• Proficient with the Microsoft Office suite including Word, Excel, Visio, OneNote, and Outlook
• Ability to document requirements using tools such as flow charts or graphic models.
• Ability to work on simultaneous projects and manage timelines.
• Ability to work alone and as a team member.
• Ability to brainstorm, identify issues, and formulate cogent recommendations to clients.
Level I:
• Participate in client information gathering sessions and document requirements for project team.
• Lead client meetings during the project life cycle that provide information about the project timeline and stages.
• Demonstrate ability to communicate to stakeholders about technical requirements in an understandable manner.
• Demonstrate solid understanding of product life cycle.
• Ability to communicate with a variety of people holding different organizational roles to identify operational and application requirements.
Level II:
• Ability to facilitate all client meetings.
• Handles escalated client issues about project.
• Selects project lead and team.
• Ability to manage the entire project life cycle through all stages.
• Possess business and technical knowledge to review workflow, documentation and user information/surveys, and analyze data to identify a solution to a business issue.
• Thorough knowledge of multimedia applications
• Technical writing skills including requirements, design, use cases and test script creation
• Strong understanding of the development process including specification, documentation, quality assurance and production support
Level III:
• Manage highly complex customer project plans.
• Works with minimal supervision.
• Manages cross departmental meetings.
• Manage all soft and hard costs of project for reporting to senior management.
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Level IV:
• Serve as mentor and coach to junior project team members.
• May coach and observe other members in client meetings and provide feedback.
• Present final client delivered solution to department heads/senior level managers.
• Establishes project roadmaps and schedules with input from business groups, business analysts and the development team; creates models, specifications, diagrams and charts to provide direction to development teams.
Education and/or Experience:
• Bachelor's degree in business, computer science, systems design or any other related information technology field. An equivalent combination of relevant work experience and education may be substituted upon approval.
• Minimum of one year professional experience defining business requirements for media applications and/or one year web design or development experience.
PHYSICAL DEMANDS/ENVIRONMENT: The physical demands described are representative of those typically performed during execution of the essential responsibilities and are not all inclusive. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.
The following physical demands are estimated by the amount of time spent. Usually, the amount of time spent will be estimated on a daily basis, but depending on the position could be estimated on a weekly basis or a monthly
Constantly: 60%+ or 5-8 hrs/shift Occasionally: 10%-25% or 1-2 hrs/shift
Frequently: 25%-60% or 4-5 hrs/shift Rarely: <10% or less than 2 hrs/shift
• Work is characterized as 50% or more sedentary; 50% ambulatory while traversing the campus or while onsite at various GCU buildings/properties.
• Work involves use of a (QWERTY) keyboard and computer mouse or finger pad involving the use of fingers, hands, wrists, shoulders, forearms to access or input data, and to create reports, design schematics and project plan correspondence.
• Work involves the use of a computer monitor to view review, read, research, identify and compare data, identify numerical and alphabetical errors, proofread language and/or reconcile information.
• Frequently requires critical thinking skills and organization of thoughts for planning, judgment, clarity and ideas for communication purposes.
• Work involves constant communication which may occur through various means including in person or by phone, email, IM, texting, 2-way communication.
• Work involves frequent written communications formulating and translating original ideas, preparing or revising communications, emails, text messages and/or social media platforms.
• Work frequently involves the ability to move about the campus to access various GCU buildings via self locomotion, operation of a golf cart or other available means.
• Work frequently involves accessing facilities to reach upper floors which may include the use of stairs and/or elevators; and in those buildings with floors which cannot be accessed by elevators, climbing stairs is involved.
• Frequently involves active listening, to translate and decode information, requirements, conceptual information and ambiguous information.
• Work occasionally involves standing, walking, bending, reaching, holding, grasping, steering, stooping, squatting, especially during student move-in periods.
• Constantly involves mental acuity for planning, organizing and coordinating multiple activities and tasks occurring simultaneously; using judgment; formulating recommendations; problem solving; expressing ideas; composing communications; coping with stressful situations in which deadlines are present; prolonged periods of concentration, focus for careful and thorough attention to detail.