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Progressive Customer Service Jobs in Decatur, GA

Carvana

Customer Service Delivery Driver

Chamblee, GA · On-site

$18 - $20/hr

At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Macy's

Manager, Sales and Customer Service

Alpharetta, GA

$48K - $54K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always ... Conduct ongoing talent analysis of colleagues and establish career progression plans for key ...

Macy's

Manager, Sales and Customer Service

Alpharetta, GA · On-site

$56K - $93K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always ... Conduct ongoing talent analysis of colleagues and establish career progression plans for key ...

Macy's

Manager, Sales and Customer Service

Kennesaw, GA

$56K - $93K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always ... Conduct ongoing talent analysis of colleagues and establish career progression plans for key ...

KNAPP

Program Manager Customer Service

Kennesaw, GA · On-site

Align goals with team members and stakeholders; monitor progress, dependencies, and constraints ... Support customer communications related to contractual services as assigned; ensure documentation ...

Macy's

Manager, Sales and Customer Service

Kennesaw, GA

$47K - $53K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always ... Conduct ongoing talent analysis of colleagues and establish career progression plans for key ...

Macy's

Manager, Sales and Customer Service

Kennesaw, GA · On-site

$56K - $93K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always ... Conduct ongoing talent analysis of colleagues and establish career progression plans for key ...

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Progressive Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do progressive customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for progressive customer service in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What job categories do people searching Progressive Customer Service jobs in Decatur, GA look for? The top searched job categories for Progressive Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Progressive Customer Service jobs? Cities near Decatur, GA with the most Progressive Customer Service job openings:
Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Decatur, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,075 per year, or $18.3 per hour.

Customer Service Delivery Driver

Carvana

Chamblee, GA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Carvana rating

7.0

Company rating: 7.0 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

141st of 730 rated retailers

Job description

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
  • Pay Range: $18-$20 hourly
  • Starting Pay: $18/hr
  • At 3 Months: $18.50/hr
  • At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
  • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
  • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
  • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
  • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
  • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
  • Professional Development: Extensive internal growth and professional development opportunities
  • And more!

About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
  • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
  • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

What Carvana employees say

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Benefits

Hours and flexibility

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About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011

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