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Progressive Customer Service Jobs in Dallas, GA (NOW HIRING)

Smurfit Westrock

Coord, Customer Service

Smyrna, GA · On-site

$15.75 - $21.25/hr

... informed of order progress or changes. * Run backorder reports and update the ERP system ... Customer service experience in a manufacturing industry preferred. * Self-motivated with a ...

Westrock

Coord, Customer Service

Smyrna, GA · On-site

$15.75 - $21.25/hr

... informed of order progress or changes. * Run backorder reports and update the ERP system ... Customer service experience in a manufacturing industry preferred. * Self-motivated with a ...

Carvana

Customer Service Delivery Driver

Fairburn, GA · On-site

$18 - $20/hr

At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Carvana

Customer Service Delivery Driver

Fairburn, GA · On-site

$18 - $20/hr

At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

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Progressive Customer Service information

See Dallas, GA salary details

$8

$16

$24

How much do progressive customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for progressive customer service in Dallas, GA is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Availability of remote jobs can vary based on company needs and location requirements.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers a standard work schedule, training programs, and opportunities for advancement, making it a stable option for those interested in the insurance industry.

What are popular job titles related to Progressive Customer Service jobs in Dallas, GA?

For Progressive Customer Service jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Dallas, GA look for?

The top searched job categories for Progressive Customer Service jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Progressive Customer Service jobs?

Cities near Dallas, GA with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,322 per year, or $17 per hour.

Customer Service Trainer

Limitless East Marketing

Sandy Springs, GA • On-site

$51K - $54K/yr

Full-time

Re-posted 20 days ago

Job description

Company Description

Elevare Branding is a forward-thinking creative firm dedicated to crafting meaningful brand experiences that drive impact, recognition, and lasting connections. Our team blends strategy, creativity, and innovation to elevate the presence of the clients we serve. We believe in cultivating talent, promoting growth from within, and empowering individuals to contribute ideas that shape the direction of our work. As we continue expanding our footprint, we are seeking driven and dynamic professionals to join our growing team.

Job Description

The Customer Service Trainer will play a key role in developing, delivering, and optimizing training programs that strengthen client teams' service performance. This role focuses on leading training sessions, improving communication standards, and ensuring that customer-facing personnel adhere to company and client expectations. The ideal candidate is detail-oriented, confident in guiding groups, and capable of presenting information in a clear and engaging manner.

Responsibilities

  • Conduct onboarding and ongoing customer service training sessions for new and current team members.

  • Develop training materials, presentations, and guidelines to improve service quality.

  • Evaluate team performance and identify opportunities for improvement.

  • Implement training strategies that support consistency in communication, problem resolution, and customer experience.

  • Provide constructive feedback, coaching, and support to enhance individual and group development.

  • Maintain accurate records of attendance, progress, and performance outcomes.

  • Collaborate with management to ensure training aligns with company goals and client expectations.

Qualifications

  • Strong communication, presentation, and interpersonal skills.

  • Ability to lead, motivate, and coach individuals and teams.

  • Excellent organizational skills and attention to detail.

  • Professional presence and ability to facilitate both in-person and virtual sessions.

  • Problem-solving abilities and a commitment to delivering high-quality service.

Additional Information

  • Competitive salary of $51,000 - $54,000 per year.

  • Growth and advancement opportunities within the company.

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  • Professional training and development programs.

  • Supportive and collaborative work environment.

  • Full-time position with stable, consistent scheduling.

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