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Progressive Customer Service Jobs in Augusta, GA

HCS 247

Travel PCU Registered Nurse

Augusta, GA · On-site

$1.9K - $2.5K/wk

Exceptional Customer Service (available 24 hours) * Travel Tax Filing Resources HCS 24/7 is currently looking for PCU Nurse in Augusta, GA. This will be a 16-week assignment, 7P-7A shift starting 09 ...

LC Industries

Coordinator, Customer Care

Augusta, GA · On-site

$16.75 - $21.75/hr

Use this list to obtain more of their business. * Assist customer service representatives at the ... Create a report that will track the progress of the sales orders and their impact on the budgeted ...

Tjx

Customer Experience Coordinator

North Augusta, SC · On-site

$13.75 - $14.25/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Customer Experience Coordinator

Evans, GA · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Customer Experience Coordinator

Aiken, SC · On-site

$13.75 - $14.25/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Tjx

Customer Experience Coordinator

Evans, GA · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Tjx

Customer Experience Coordinator

Aiken, SC · On-site

$13.75 - $14.25/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

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Progressive Customer Service information

See Augusta, GA salary details

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How much do progressive customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for progressive customer service in Augusta, GA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Availability of remote jobs can vary based on company needs and location requirements.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers a standard work schedule, training programs, and opportunities for advancement, making it a stable option for those interested in the insurance industry.

What are popular job titles related to Progressive Customer Service jobs in Augusta, GA?

For Progressive Customer Service jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Augusta, GA look for?

The top searched job categories for Progressive Customer Service jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Progressive Customer Service jobs?

Cities near Augusta, GA with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,752 per year, or $17.7 per hour.

Customer Service Representative

Lose Design

North Augusta, SC • On-site

$30.50/hr

Other

Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the job Customer Service Representative
We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team.
Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:

  • Reply to incoming calls from customers including products and service questions and general information.
  • Refer to customer scripts when working through difficult situations.
  • Follow and where possible improve departmental processes and company service standards.
  • Ensure that all databases are kept up-to-date with progressing work and client details.
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
  • Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
  • Keep track of customer accounts and make updates with new account information as necessary.
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
  • All other duties and responsibilities as assigned.
Required Skills:
  • Excellent customer service skills and attitude.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Excellent interpersonal skills.
Qualifications:
  • Previous work in a customer-facing position.
  • High school diploma, G.E.D. or equivalent.
Requirements:
  • Knowledge of Office Suite preferred.
  • Self-motivated and team-orientated.
  • Previous customer service experience.
  • Must have access to reliable transportation.
  • Ability to work as a member of a team.
Benefits:
  • Competitive Pay.
  • $30.50 Hourly
  • Career Development.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.

About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

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