Program Manager Jobs in Surrey, BC (NOW HIRING)

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an opening for a Leave of Absence and Accommodation Program Manager to join our People & Culture team.

Reporting to the Director, Strategic HR Business Partner, the Leave of Absence and Accommodation Program Manager will play a key role in building, formalizing, and managing Aviso’s leave, disability management, workplace accommodation, and return-to-work programs. This is an opportunity to shape a highly sensitive and important area of the employee experience by establishing scalable frameworks, governance, workflows, tracking, and reporting while ensuring day-to-day program administration is delivered with care, consistency, and compliance.

The successful candidate will have the opportunity to build and enhance program infrastructure, improve processes and governance, and provide trusted guidance to leaders, HR partners, employees, and external providers. Working within a collaborative People & Culture team, this role will help create a more seamless, compliant, and employee-centred experience for individuals navigating leaves, accommodations, and workplace reintegration while ensuring the programs are effectively maintained, administered, monitored, and continuously improved.

As oneaviso: 

• We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

• We Dare –You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

• We Share – You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

• We Deliver – You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

• Lead the ongoing evolution of leave of absence and workplace accommodation programs, which will include identifying opportunities to modernize processes, improve employee experience, strengthen governance, and align practices with organizational objectives
• Oversee the intake, case coordination, documentation and resolution of complex leave, disability, and accommodation cases, including return-to-work planning and implementation of appropriate workplace adjustments
• Provide expert guidance to leaders, HR, and employees on leave entitlements, accommodation requirements, and compliance obligations
• Advise on and administer all statutory leaves, ensuring employees and leaders receive clear guidance and that leave processes are managed consistently and in compliance with applicable legislation
• Develop and maintain policies, procedures, and workflows to ensure consistent, compliant, and efficient program delivery
• Ensure compliance with employment standards, legislation, human rights, disability, privacy, and occupational health requirements while mitigating organizational risk
• Partner with internal stakeholders and external providers to coordinate effective case management and resolve escalations
• Monitor program activity, trends, and outcomes, including responsibility for tracking program metrics and preparing regular reporting to support service delivery, strengthen governance, and enhance employee experience

Requirements

Your experience and skills:

• An undergraduate degree in Human Resources, Business Administration, Occupational Health Disability Management or related field. CHRP, CHRL, Certified Disability Management Professional (CDMP), or related designation is considered an asset
• 7+ years of relevant HR experience with 3–5 years specifically in leave of absence, disability management, or workplace accommodation
• Strong knowledge of applicable employment legislation, human rights obligations, disability management principles, privacy requirements, and return-to-work practices
• Experience managing complex employee cases, with exceptional organizational skills and risk awareness, and the ability to adapt to changing business needs, manage competing priorities, and deliver results in a fast-paced, high-volume environment
• Demonstrated ability to manage highly sensitive and confidential cases with strong discretion, sound judgment, and strict adherence to privacy and legal requirements
• Demonstrated ability to develop policies, processes, and program frameworks in a regulated or complex organizational environment
• Fluent communication skills in English are required to effectively communicate with partners, clients, and colleagues across Canada and bilingual skills in French are an asset

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $105,000 - $120,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.