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Program Manager Process Improvement Jobs in Baltimore, MD

Support continuous process improvement initiatives focused on operational efficiency, workflow optimization, automation, analytics, and FFP execution readiness. * Manage program execution in ...

Federal Program Manager

Bowie, MD · On-site

$175K - $190K/yr

Contribute to program growth, process improvement, and customer satisfaction. Required Skills & Experience * Demonstrated experience managing federal programs, task orders, or complex technical ...

Facilitates process improvement and identifies and articulates stakeholder needs to drive ... Manages complex program(s) or strategic initiatives that span organizational boundaries, and have a ...

The Program Manager will be directly involved in developing and monitoring quality improvement interventions to improve program operations, processes, and outcomes. This position will be responsible ...

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$45.2K

$102.3K

$149K

How much do program manager process improvement jobs pay per year?

As of Jun 10, 2026, the average yearly pay for program manager process improvement in Baltimore, MD is $102,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $120,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Manager Process Improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is a Program Manager Process Improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

How does a Program Manager for Process Improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.
What are popular job titles related to Program Manager Process Improvement jobs in Baltimore, MD? For Program Manager Process Improvement jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Program Manager Process Improvement jobs in Baltimore, MD look for? The top searched job categories for Program Manager Process Improvement jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Program Manager Process Improvement jobs? Cities near Baltimore, MD with the most Program Manager Process Improvement job openings:

Business Process Engineer / Process Improvement Consultant

Reef Point Group

Annapolis, MD • On-site

Full-time

Posted 8 days ago


Job description

Description:About ReefPoint Group

ReefPoint Group (RPG) is a mission-driven consulting firm focused on improving outcomes for Veterans, service members, and federal agencies through data, technology, and strategic consulting. We partner with our clients to solve complex operational challenges, modernize systems, and improve how work gets done.


At RPG, we value curiosity, collaboration, and innovation. Our teams work alongside clients to deliver practical solutions that drive mission impact.


Position Overview

ReefPoint Group is seeking Business Process Engineers and Process Improvement Consultants to support operational transformation and process modernization initiatives for federal clients.


This role is ideal for professionals who enjoy solving organizational challenges, improving workflows, and helping teams operate more effectively. We are seeking individuals who can analyze how work is performed, identify opportunities for improvement, and support implementation of sustainable operational solutions.


Successful candidates will bring strong analytical thinking, stakeholder engagement skills, and experience supporting process improvement or transformation efforts within complex and mission-driven environments.


What You'll Do
  • Analyze business processes, workflows, and operational challenges to identify opportunities for improvement
  • Facilitate stakeholder discussions, workshops, and process discovery sessions
  • Develop current-state and future-state process maps and workflow documentation
  • Identify inefficiencies, bottlenecks, and operational risks and develop improvement recommendations
  • Support process redesign, implementation, and transformation efforts
  • Collaborate with leadership, operational teams, and technical stakeholders to drive alignment and execution
  • Develop deliverables including process maps, recommendations, implementation plans, and operational analyses
  • Support change management and adoption activities associated with operational improvement initiatives
  • Contribute to continuous improvement and organizational effectiveness efforts
Requirements:
  • Bachelor's degree in Business, Public Administration, Industrial Engineering, Organizational Development, Healthcare Administration, or related field, or equivalent experience
  • Minimum 3+ years of professional experience supporting business process improvement, workflow analysis, operational consulting, or related functions
  • Experience analyzing and documenting business processes or supporting operational improvement initiatives
  • Strong facilitation, communication, and stakeholder engagement skills
  • Strong analytical and problem-solving abilities
  • Ability to work effectively in client-facing and collaborative environments
Preferred Qualifications
  • Experience supporting federal agencies including VA, DoD, DHA, or civilian agencies
  • Experience with Lean, Six Sigma, Lean Six Sigma, or operational excellence methodologies
  • Experience supporting organizational transformation or change initiatives
  • Experience developing process maps, workflow analyses, or operational models
  • Experience facilitating workshops or stakeholder working sessions
  • Experience supporting healthcare, operational, or mission-focused consulting environments
  • Familiarity with Agile or project delivery methodologies
  • Public Trust or security clearance eligibility or active clearance

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